techtron Future Tech Ltd Opiniões 

206
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Really great customer service, friendly and fast. Only issue is that once the order was placed I requested immediately after that the shipment address was changed, which they confirmed that was fine,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The techtron EVP 3 is a really good product - well built and does what it says. The instruction manual could be a little clearer in places but a quick query with the excellent Customer Support team qu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Still waiting to be installed however very happy with the service so far, charger looks good and perfect for my needs

A empresa respondeu

Classificada 5 em 5 estrelas

the scooter feels good quality didn't like the solid wheels at first but will get used to them and punctures can be a pain, so great to not have flats.buyers be aware of cruise control turn off. befor... Ver mais

Informações sobre a empresa

  1. Empresa fabricante de equipamentos e instalações eléctricas

Escrito pela empresa

By combining passion, drive and intellect with market leading research and cutting-edge technology, we innovate and deliver premium quality products that excite, inspire and challenge the sector. Striving for perfection, embracing new ideas and investing in the future is our ethos.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

206 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as opiniões

(206)

16 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

NO WARRANTY DANGEROUS SCOOTER

Bought 2 techtron elite 3500 e scooters in June. Only riden twice abroad and both are broken. My mum was riding one and her brake cable snapped when on a busy road and was extremely dangerous and could have caused a serious accident and a couple of days later the throttle on mine broke in pieces and and doesn't work at all. We thought that they were a bit flimsy when we got them but as we were only using abroad and looked after them it would be OK. As they were only 2 months old when they broke I didn't worry as I knew they had a warranty so when I got home I tried for a week to contact them but it was extremely difficult. I sent off all pictures of damage and when they responded they told me that I had to pay for everything. If I wanted to fix myself I would have to pay for the parts and postage and if I wanted them to repair then I would have to pay for the return and parts and labour. I was disgusted. I only wanted them repaired and even if they had sent me the parts for free I would have accepted this but not at my cost when they are supposed to be under warranty. So the warranty is completely worthless as are my scooters. I have now had to contact trading standards and my bank to try and get reimbursement that I never wanted. Absolutely shocking company that don't want to help when something goes wrong

22 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid Techtron/multibrand

Paid for next day delivery, waited three days for it to be delivered. Scooter then developed an error code after three days of mild use. Had to send two videos, photos, back and forth emailing.
They now expect me to pay £25 delivery charge to return a faulty product before I can get a refund. That’s over £50 I’ll have paid in delivery charges for a scooter that is useless.
Where’s the guarantee I even get a refund? I definitey do not want a replacement if I have to pay £25 to return every time something goes wrong with the scooter.
Avoid this company!! Not professional at all! I have taken the issue up with PayPal.
I have a very disappointed son with no scooter.

12 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Not trust worthy people,

Not trust worthy people,
I order an escooter & paid £25 for next day delivery on Thursday. Monday still hadn't been sent. Called & spoke to customer service who appologised & advised parcel force is having issues and cant do the delivery for 3/4days. Seemed very odd for an international delivery company so i called & spoke to parcel force that confirmed Techtron hadn't paid their bill so parcel force is refusing to pick up their packages. Now I wouldn't have cared if techtron used their initiative and got it sent out with another courier but instead they filled me full of lies. Very disappointing as I bought the scooter in the sale & was really looking forward to receiving it. Now I will have to wait until techtron pay their bill so parcel force will deal wirh them...

7 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Customer service is non existent

I went to their website for general enquiry, they call themselves Multibrand not techtron which was a bit confusing.Their email service does not work. Nobody answers any calls. Imagine the nightmare of trying to get replacement parts for your scooter. Luckily I haven't purchased anything from them. The only response I got from them is here after putting a review on trust pilot.

5 de setembro de 2023
Opinião espontânea
logótipo da techtron Future Tech Ltd

Resposta da techtron Future Tech Ltd

Thank you for raising this, we appreciate the opportunity to clarify.

techtron® operates independently with its own customer support, warranty, and after-sales infrastructure. Any references you may have seen to other trading names relate to third-party resellers that previously sold techtron® products independently, which understandably may have caused confusion.

For all purchases made through official techtron® channels, customer service, warranty handling, and spare-parts support are provided directly by techtron®. Our UK/EU /USA support channels, ticketed email system, and stocked spare parts for EV products are fully operational.

We take transparency seriously and are always happy to clarify any concerns. Anyone with questions about current products, support, or warranty coverage is welcome to contact techtron® through our official support channels.

Classificada 4 em 5 estrelas

Great power output

Great power output, good charging time, great feel and looks good.

Only complaint is the ride isn’t the best. A lot of bumpy ness fresh out the box

28 de agosto de 2023
logótipo da techtron Future Tech Ltd

Resposta da techtron Future Tech Ltd

Thank you for the feedback. We're delighted to hear that you appreciate the power output, efficient charging and the appealing aesthetics of our scooter.
We're sorry to learn that you've experienced some discomfort with the ride quality. We will certainly look into ways to address the bumpiness you've mentioned, even right out of the box.
Thank you once again for choosing our product.

Classificada 1 em 5 estrelas

that company charges you 25 pounds but…

that company charges you 25 pounds but does not send you the product only when it feels like it does not answer the emails it does not matter to you

24 de agosto de 2023
logótipo da techtron Future Tech Ltd

Resposta da techtron Future Tech Ltd

Dear Ionut Dan Birau,
We are truly sorry for this experience. All orders received over the weekend will be processed the next working day and despatched within delivery times from that point onward.

Classificada 1 em 5 estrelas

Extremely dangerous product!!!!

Extremely dangerous product!!!!

Took delivery of this scooter and placed it in my hallway, the same night at around 3:am my fire alarms activated, house filled with smoke and discovered it was coming from the unopened box containing the scooter. It was making hissing and popping noises, I immediately put the box outside in the rain.
When I contacted the company (which was extremely difficult) all they were concerned about is if I had taken a video of the incident, not if me and my family were ok or any damage caused- had to explain that my priority was keeping my children safe not taking videos of something on fire!
At their request I opened the box and inside was black from fire damage, it was obvious that the battery had somehow exploded?..
Trying to rerun the faulty item has been frustrating, parcelforce refused to take it in the condition it’s in, now they’re sending a returns label and want me to take it to the post office who I’m sure will also refuse to take it due to its condition and the awful burnt smell..
We had a very lucky escape, thank god my fire alarms work or who knows what could have happened.
No refund as yet.
I have 2 other scooters purchased from Halfords that I’ve had no problems with, think in future I would re purchase from them and never from Techtron again.

Please be very cautious when purchasing this item!

25 de agosto de 2023
Classificada 5 em 5 estrelas

100% worth it

I first ordered 2 Pro 3500 for kids, admittedly I didn't think I would receive them buy I did abd quicker than expected ! Now bought 3 of the elite 3500 for myself partner and Xmas present. Have recommended to everyone looking to buy a scooter.

17 de agosto de 2023
Classificada 5 em 5 estrelas

It is a good scooter for the price.

It is a good scooter for the price.
Lack of front suspension is a small problem.but the 10 inch tyres are helping a lot.

Hope if it had little more power to climb steep hills.

But its very good for the price

15 de agosto de 2023

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