I purchased two watches from Teddy Baldassarre, Andrew helped me through the entire process with grace and professionalism. Most watch retailers these days provide zero customer service during or afte... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I purchased two watches from Teddy Baldassarre, Andrew helped me through the entire process with grace and professionalism. Most watch retailers these days provide zero customer service during or afte... Ver mais
A empresa respondeu
While I am a watch collector, my interest in and collecting watches is a relatively new experience. While I am familiar with brand names, Teddy's web site, brand selection, and most importantly, the a... Ver mais
A empresa respondeu
These were purchases #2 (Seiko) & # 3 (Laco) from Teddy Baldassarre. These latest two transactions mirrored my first purchase (Seiko). Quick and accurate transaction. Excellent communication throug... Ver mais
A empresa respondeu
I just purchased a Grand Seiko SBGM 221 on 7/21, your order processing, shipping, follow through, delivery process with timely notifications was flawless. Your company is functioning like a well oiled... Ver mais
A empresa respondeu
Teddy Baldassarre is an authorized dealer of luxury watches and represents over 50 leading brands including TUDOR, OMEGA, IWC, Grand Seiko, Breitling, Blancpain, Glashütte Original, Zenith, Longines, ORIS, MIDO, Tissot, Hamilton, NOMOS Glashütte, Baume & Mercier, and more
167 Market Street, 44145, Westlake, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I recently made another purchase from Teddy Baldassarre, and as usual, it was a great experience. The team helped me choose my watch, and the shipping was very fast. My watch arrived in perfect condition. I highly recommend Teddy Baldassarre for great watches, thanks again

Resposta da Teddy Baldassarre
Great watch, quick shipping. Will definitely buy again from Teddy.

Resposta da Teddy Baldassarre
I purchased Seiko's King Turtle with the olive dial and dark olive rubber strap with some trepidation. Teddy's video review on the newest iteration convinced me I would likely like it. It arrived (3) days after working with Kara, who is always a pleasure to work with), and was shocked at how much more striking it is in person. And, that rubber strap is no slouch. It's more comfortable than any other rubber strap I've worn, and the waves molded into it near the lugs adds to its beauty. I'm thrilled with the piece. I can't recommend Teddy Baldassarre and his staff highly enough. His online store runs like a well-oiled machine and every item I've ordered so far is very well packaged with quality in mind.
Thank you!
Matthew

Resposta da Teddy Baldassarre
My overall experience was excellent and I would definitely recommend doing business with this company. I made a mistake when ordering and Andrew bent over backwards to fix my mistake. The customer service is top notch.

Resposta da Teddy Baldassarre
I just received my first watch from Teddy Baldassarre and it was a first class experience. I was able to easily place the order online and the access to a substantial amount of Teddy’s YouTube information assured me that my Hamilton was a wise purchase. Also, Andrew Rovinsky, Customer Success Manager, was extremely helpful correcting a shipping mistake that I make when I ordered the watch, one that would have caused substantial delivery delays. I’ve ordered watches from other companies and can say that purchasing from Teddy was indeed the best experience. I love the watch and will definitely purchase more watches from Teddy in the future.

Resposta da Teddy Baldassarre
I’m just getting into watches and I found Teddy Baldassarre on YouTube. His videos were informative and engaging. When it came time to purchase my watch I was excited to learn I could buy directly from his website, which also had the best price! I ended up purchasing two Seiko watches. They arrived super fast and I absolutely adore them.

Resposta da Teddy Baldassarre
Good price, fast shipping and delivery and everything came as advertised.

Resposta da Teddy Baldassarre
speedy delivery to Belgium. Nice Brew watch. Luxury feeling!

Resposta da Teddy Baldassarre
I ordered a watch from teddybaldassarre.com but had to reroute the UPS delivery to a UPS-store for pick up as the delivery date fell on the second day of my 2 week vacation. Unfortunately UPS returned the watch to teddybaldassarre.com after just one week, before I could go and pick up the watch.
I contacted teddybaldassarre.com requesting a refund and offering to pay for the shipment, because the error was my fault. They promptly approved the full refund and declined my offer to pay the shipping, choosing to cover the shipping themselves. This is a great testament to their commitment to customer satisfaction!! They didn't need to do that.
While I didn't decide to keep the watch, I'm certainly sold on placing my next watch purchase with teddybaldassarre.com ... I can feel very comfortable and assured that my shopping experience will be great!

Resposta da Teddy Baldassarre
Great experience. Shipped fast and received exactly what I ordered.

Resposta da Teddy Baldassarre
The Sales staff are very attentive and easy to communicate with. The purchase was easy, came quickly and in perfect packaging. I will be back!

Resposta da Teddy Baldassarre
Awesome watch! Team at Teddy’s helped me with a previous purchase that didn’t fit the best - another beautiful Hamilton. This Hamilton Khaki Field is the right size and is bad ass in black!

Resposta da Teddy Baldassarre
Excellent and trustworthy boutique. I ordered with them a Certina DS action 40.5mm titanium watch, The timepiece arrived as described, brand new in pristine condition. I had a bad experience ordering Certina via Amazon and made sure i placed my order from a recognize boutique as Mr. Teddy’s.

Resposta da Teddy Baldassarre
The entire experience was painless, quick, and easy. I already knew what I wanted, and asked the chat function a basic question. I assumed it was AI, but instead I was connected with a live representative. They answered a few more questions, didn't push any additional products or services, and had a quote for me in minutes. Seven days later (including a holiday weekend delay), I had my watch in-hand and I could not be happier.

Resposta da Teddy Baldassarre
Love everything they are building here. Great shopping experience, great content and reviews. I love it,

Resposta da Teddy Baldassarre
My new watch had a manufacturer defect immediately out of the box. Instead of putting me through the headache of a warranty claim on my own, Teddy sent me an insured shipping label, communicated directly with the manufacturer, and shipped me a brand new watch as soon as the original was returned. No questions, and no hassle having to insure the watch myself. Just a seamless refund and replacement.

Resposta da Teddy Baldassarre
The boutique is fabulous, I have never seen anything like it. I also have to say the service is impeccable.

Resposta da Teddy Baldassarre
I just made my second purchase with teddybaldassarre.com in late June 2026 after making my first purchase in March 2026, resulting in a second beautiful watch.
Juan from teddybaldassarre.com had called me on 6/25/26 to ask some questions about my prior purchase. It was just a little survey/follow-up of customers. I mentioned that I was eyeing another watch and we ended up discussing that as a potential purchase. Juan was very much "no pressure" and it just felt like two guys talking about watches, Teddy's YouTube videos, and their new storefront. I ended up making the purchase shortly after talking with him and it was a direct result of this conversation.
I cannot recommend this website enough. They are professional yet personable. They have a loyal customer in me as a result.

Resposta da Teddy Baldassarre
The ease of purchasing online. Delivery was fast. 2 days and my Certina DS Super Phantom was at my door

Resposta da Teddy Baldassarre
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.