I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... Ver mais
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Leia as opiniões dos outros
I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... Ver mais
Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed
i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... Ver mais
Informações sobre a empresa
Sobre Test My Allergy
Escrito pela empresa
Who are we?
Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.
We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.
Testing you can depend on
Our two labs that makeup our testing facility provide results based on two different testing methods:
- Blood sample: Uses the ELISA method which is scientifically recognised.
- Hair Sample: Uses bioresonance which is a complementary therapy (CAM).
Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.
We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.
America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.
Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet TestInformações de contacto
870 N. Miramar Avenue, 32903, Florida, Estados Unidos da América
- testmyallergy.com
4,1
Bom
771 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Have done blood and hair sample tests…
Have done blood and hair sample tests and am completely satisfied with quick and efficient results. Any questions and concerns are always answered by agents …they need to be commended.
19 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
We're so glad to hear that you had a positive experience with our testing services and that all of your concerns were addressed efficiently! We'll be sure to commend our team for their great work. Thank you for choosing us!
Brian
Test My Allergy
I spoke with Angel and she kindly and…
I spoke with Angel and she kindly and efficiently answered my questions and helped me to find my test results. She helped me with my account and was most respectful and polite. Thank you, Angel
18 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
We're so glad to hear that Angel exceeded your expectations and made your experience seamless! Your feedback is greatly appreciated, and we'll make sure Angel gets the recognition they deserve. Thanks for choosing us!
Brian
Test My Allergy
Thank you Angel!
Thank you to Angel for being so helpful when I had a question about my order. Sorted straight away!
16 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind words! We’re glad to hear that Angel was able to help with your order and get everything sorted quickly. If you have any more questions, feel free to reach out!
Best regards,
Usman
Test My Allergy
Angel was very responsive
Angel was very responsive, quick, solved the problem in no time!
16 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re so happy to hear that Angel was responsive and resolved your issue quickly. If you need any further assistance, feel free to reach out!
Best regards,
Usman
Test My Allergy
Terry
Terry, was very helpful with finding an order that I had placed over a year ago and re-sent me the instructions and instructions to log in.
15 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! We’re delighted to hear that Terry was able to assist you in locating your order from over a year ago and re-sending the instructions. It’s great to know he made the process easy for you. If you need anything else, don’t hesitate to reach out!
Best regards,
Usman
Test My Allergy
Cameron helped me sort out an upgrade…
Cameron helped me sort out an upgrade to the ultimate Test at 4am as I suddenly began to worry my pup might be allergic to grass. He was very helpful.
16 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re so glad to hear that Cameron was able to assist you with the upgrade to the Ultimate Test, even at 4am! It’s great to know he could ease your concerns about your pup’s possible grass allergy. If you have any further questions, feel free to reach out anytime!
Best regards,
Usman
Test My Allergy
Very helpful - Angel
Did not receive results via email and had to reach out via messenger. Angel was exceptionally helpful and got my results to me within 10 minutes!
11 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Hi,
Thank you for sharing your experience! We’re so glad to hear that Angel was able to assist you promptly and provide your results within 10 minutes. We strive for excellent customer service, and it’s great to know that Angel made your experience a positive one. If you have any further questions or need assistance, don’t hesitate to reach out!
Usman
Test My Allergy
Resposta da Test My Allergy
HI,
Thank you! I’m glad you liked the response. If you have any more questions or need assistance with anything else, feel free to ask!
Usman
Test my Allergy
Cameron was very helpful in answering…
Cameron was very helpful in answering questions about my order I placed!
9 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Hi Lindsey,
Thank you for your feedback! We’re glad to hear that Cameron was helpful in answering your questions about your order. Providing great customer service is important to us, and we appreciate your support. If you have any more questions or need further assistance, feel free to reach out anytime!
Usman
Test My Allergy
Lucie's customer service was superb 👌
Lucie's customer service was superb 👌
8 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Hi,
Thank you so much for your 5-star review! We’re thrilled to hear that Lucie provided you with superb customer service. We’ll be sure to pass along your kind words to her. If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Usman
Test My Allergy
I redeemed my voucher from Wowcher
I redeemed my voucher from Wowcher, but I have not received any instructions about what to do next. Have I missed something?
15 de setembro de 2024
Resposta da Test My Allergy
Thank you for your feedback, and we’re sorry for any confusion. After redeeming your voucher, you should have received instructions on the next steps. It’s possible something was missed or an email didn’t come through. Unfortunately, we can’t locate your order with the information provided here.
Please reach out to our customer service team directly, and we’ll be happy to assist you in getting the process back on track. We apologise for any inconvenience and look forward to resolving this for you.
Sincerely,
Usman
Test My Allergy
Beats going to the doctors!
Used this service twice now and am recomending it everywhere. The quack pill pushers will only ever mask your symptoms. Get this test and then help yourself! Lucie Ferková was VERY helpful indeed! Thank you Lucie!!!
3 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you so much for your enthusiastic review! We’re thrilled to hear that you found our service valuable and that Lucie was able to assist you effectively. We appreciate your recommendation and are glad you feel empowered to take control of your health.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to support you!
Best regards,
Usman
Test My Allergy
No results, solved.
After speaking to 4 different people, Casey was the most helpful and actually offered a solution to my problem. It's very much appreciated!
7 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! We’re glad to hear that Casey was able to provide the help you needed and offer a solution to your problem. We appreciate your patience as you navigated through multiple interactions, and we’re thrilled that Casey stood out in assisting you.
If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
Agent Casey was very helpful and…
Agent Casey was very helpful and addressed all my needs…to be commended
5 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your wonderful feedback! We’re thrilled to hear that Casey was able to address all your needs effectively. We take pride in our team’s commitment to excellent customer service, and we will be sure to pass along your commendation to Casey.
If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
Never received the kit
Never received the kit, claimed weeks ago, friend bought as a present from wowcher, complete rip off
9 de setembro de 2024
Resposta da Test My Allergy
Hi,
Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase.
If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test.
Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion.
Best regards,
Usman
Test My Allergy
I was unsure how this worked as I was…
I was unsure how this worked as I was waiting for a test kit. Emily was super helpful in confirming instructions and what to do
30 de setembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re thrilled to hear that Emily was super helpful in confirming the instructions and guiding you through the process while you awaited your test kit. If you have any more questions or need further assistance, please feel free to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
Emily was helpful
30 de setembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re glad to hear that Emily was able to help you. If you have any more questions or need assistance, feel free to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
I was a bit confused
I was a bit confused after I did my order, waiting for a testing kit to arrive. However, I got on the live chat assist and spoke with Jesse and they went over what to expect and how to do the test, there is no physical kit involved. Now I can proceed and send in my sample.
30 de setembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re glad to hear that Jesse was able to clarify your confusion and guide you through the process regarding your order. It’s great to know you now feel ready to proceed with sending in your sample. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Best regards,
Usman
Test My Allergy
I am waiting for you to send me the…
I am waiting for you to send me the testing kit. Until it arrives I cannot assess your performance.
12 de setembro de 2024
Resposta da Test My Allergy
Hi,
Thank you for your feedback, and we’re sorry to hear about your frustration. I’d like to clarify that the product you purchased was our digital test, which does not require a physical kit to be sent to you. Instead, all information and instructions were sent directly via email upon purchase.
If you didn’t receive the email with the test instructions, it’s possible that it may have gone to your spam or junk folder. However, we’d be happy to resend the information right away to ensure you can complete the test.
Please reach out to us via our 24/7 LiveChat team, and we will resolve this issue as quickly as possible. Thank you for your patience, and we apologise for the confusion.
Best regards,
Usman
Test My Allergy
Beware Antihistamine use!
It was not made clear when purchasing the test that Antihistamines can affect the result. It wasn't until I received the report that I was made aware of this. I emailed the company as this was not a cheap test and we were desperate as my mum is going through an awful time with this itch/rash. They replied to say it is referred to under a heading called 'Test Facts'. If something can affect results it should be made clear in the main page or through the purchasing process, not under a separate page that is not even marked as essential reading. I was very disappointed in the reply from the company, it seemed they just didn't care.
24 de setembro de 2024
Resposta da Test My Allergy
We sincerely apologise for any confusion and frustration caused by the lack of clarity.
I have spoken with our lab manager, and it’s important to note that there are varying strengths of antihistamines, such as over-the-counter and prescription-based options.
If you could provide us with more information about the specific antihistamines being used, we would be happy to investigate further and provide you with the most accurate advice.
Best regards,
Usman
Test My Allergy
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