I purchased 2 gold tests and when I received the email confirmation the link provided didn’t work. Also the login details provided didn’t work. However after chatting to Jesse on the live chat whi... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had been struggling all morning trying to access my account, but Avery at Test My Allergy quickly turned things around. She got me back into my account in no time, resolved the issue straight away,... Ver mais
Item never delivered. Contacting the company proved impossible. I dont know if it is a scam, but I definitely feel scammed
i got confused with how the test worked and didn’t realise i had to purchase the physical kit until Shawn helped me out and explained how it worked & that if i wanted the physical thing i had to pay £... Ver mais
Informações sobre a empresa
Sobre Test My Allergy
Escrito pela empresa
Who are we?
Discover the causes of symptoms and more about how your body reacts to foods or environmental triggers with our exclusive tests.
We’ve been testing allergies, food intolerances and sensitivities to help you and 1,000,000+ people live a healthier life since 2016. Improve your health, reduce symptoms and optimize your diet with our expert help today.
Testing you can depend on
Our two labs that makeup our testing facility provide results based on two different testing methods:
- Blood sample: Uses the ELISA method which is scientifically recognised.
- Hair Sample: Uses bioresonance which is a complementary therapy (CAM).
Both labs follow the same strict quality controls and operating procedures to ensure, no matter the convention of testing, the same high standard of performance and result.
We offer both scientifically validated and complementary testing to provide our clients with the widest options to them on their wellness journey.
America's best non-invasive sensitivity test uses a small hair sample to test 970+ Foods, inhalants, vitamins and minerals. Order today and join 1,000,000+ people who now understand their sensitivities and overall body health.
Visit our website Shop Hair Tests Shop Blood Tests Shop Our Pet TestInformações de contacto
870 N. Miramar Avenue, 32903, Florida, Estados Unidos da América
- testmyallergy.com
4,1
Bom
771 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 23% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service
I was `talking' with Elliot. He was quick with his replies and sorted out the issue that I had.
22 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! We’re thrilled to hear that Elliot provided quick responses and resolved your issue efficiently. Your satisfaction is our priority, and we’re always here to help. 😊
Thanks again,
Usman
Test My Allergy
Thank you
Thank you. Cameron was precise and efficient and polite.
20 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your lovely feedback! We’re so pleased to hear that Cameron was able to assist you with precision, efficiency, and politeness. We strive to provide the best customer service possible, and it’s great to know we achieved that with your experience.
If you need any further assistance, please don’t hesitate to reach out. We’re always happy to help!
Kind regards,
Usman
Test My Allergy
5 star support
Amazing and prompt customer support. Cameron managed to solve my issue straight away.
19 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind words! We’re so happy to hear that Cameron was able to resolve your issue quickly and efficiently. Providing prompt and effective customer support is our top priority, and it’s great to know we met your expectations.
If you need any further assistance, please don’t hesitate to reach out. We’re always here to help!
Kind regards,
Usman
Test My Allergy
Amazing!
Amazing customer support! Terry solved all my questions within a timely manner and gave me detailed answers. The testing experience was super easy too! What I loved the most was the price, it was really affordable considering how many allergens they test! Highly recommend this company for allergy testing!
18 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Hi,
Thank you so much for your fantastic feedback! We’re thrilled to hear that Terry was able to address all your questions promptly and provide you with detailed answers. It’s great to know you had a smooth testing experience and found our service both affordable and comprehensive.
Your recommendation means a lot to us, and we truly appreciate your kind words. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!
Kind regards,
Usman
Test My Allergy
Helpful online chat
Haven't sent the sample off yet, but couldn't access my download! A quick online chat with Kai where they helped me out, and solved my issue within a matter of seconds.
14 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re so glad to hear that Kai was able to assist you quickly and resolve your issue in seconds. We strive to provide fast and helpful support, and it’s great to know that we met your expectations.
If you need any further assistance with your test or anything else, feel free to reach out.
Kind regards,
Usman
Test My Allergy
Hello
Hello, I Paid for a test & Needed the Link to Redo it - TERRY Was Very Helpful to give me the Links needed, & Quick too- THANK YOU for making this so Simple. T
13 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind review! We’re so glad to hear that Terry was able to assist you quickly and provide the links you needed. Making the process simple and hassle-free is important to us, and we’re thrilled Terry could help.
If you need anything else, please don’t hesitate to reach out.
Kind regards,
Usman
Test My Allergy
Great customer service from Cameron
Great customer service from Cameron
13 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind feedback! We’re so glad to hear that you had a great experience with Cameron. Providing excellent customer service is a priority for us, and we’re thrilled that Cameron was able to assist you effectively.
If you need any further help, please don’t hesitate to reach out.
Kind regards,
Usman
Test My Allergy
Cameron was helpful in answering my…
Cameron was helpful in answering my questions promptly. Thank you!
11 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind words! We’re so glad to hear that Cameron was able to assist you and answer your questions promptly. Providing helpful and timely support is our goal, and we’re happy to know we met your expectations.
If you need any further assistance, don’t hesitate to reach out.
Kind regards,
Usman
Test My Allergy
I bought a test half a year ago
I bought a test half a year ago, sending it in and never heard back. Reached out twice before i was told it was never received. Reached out a few more times told that I'd be sent a replacement that never came. After reaching out this last time for a refund they miraculous have results for me. I find it very unlikely that they are legitimate. Order at your own risk
5 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Hi John,
Thank you for your review.
I am sorry to hear about the service you have received.
As your review is unverified, I have reached out via Trustpilot to request more information about your order and contact details in order to best assist you. Once I have this information, I will ensure that you receive a response right away!
Alternatively, our 24/7 LiveChat can be found on our 'contact us' page on our website.
Usman
Test My Allergy
Cameron was very helpful when I had an…
Cameron was very helpful when I had an issue with losing the address I had to send to
4 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! We’re so glad to hear that Cameron was able to help you with the address issue. We’re always here to assist and ensure everything goes smoothly.
If you need further assistance, feel free to reach out. Thanks again!
Best regards,
Usman
Test My Allergy
I had a question about holding…antihistamines
I had a question about holding antihistamines prior to testing. Terry was able to answer my question quickly and thoroughly!
3 de novembro de 2024
Opinião espontânea
Resposta da Test My Allergy
hank you for your feedback! We’re so glad to hear that Terry was able to provide a quick and thorough answer to your question. We strive to make sure all of our customers’ queries are addressed promptly.
If you have any other questions, feel free to reach out. Thanks again!
Best regards,
Usman
Test My Allergy
Kai and Emily were very helpful
Kai and Emily were very thorough and efficient finding my results. Thanks to you both!!!
30 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! I’m glad to hear that Kai and Emily provided thorough and efficient assistance in locating your results. I’ll be sure to pass along your thanks to them. If there’s anything else you need, please feel free to reach out!
Brian
Test My Allergy
Emily was lovely
Emily was lovely; she helped me straight away with my problem.
31 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! I’m pleased to hear that Emily was able to help you promptly and made the experience pleasant. Don’t hesitate to reach out if you need any more assistance—we’re here to help!
Brian
Test My Allergy
I had some questions regarding my…
I had some questions regarding my shipment and Angel cleared it right up for me. I love that I can chat anytime with this company with no waiting and get my questions answered quickly.
30 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! I'm so pleased to hear that Angel was able to answer your shipment questions quickly and clearly. It’s great to know that our chat support has been helpful and convenient for you. If you ever have more questions, we're just a message away!
Brian
Test My Allergy
I couldn’t find my form to submit my…
I couldn’t find my form to submit my samples so I used the live chat system and got through to Elliot who was able to help me within less than 5 minutes and was so polite! Thanks Elliot!
30 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your feedback! I'm delighted to hear that Elliot was able to assist you so quickly and politely with locating your form. It’s great to know our live chat system was helpful. If you need any more support, don’t hesitate to reach out!
Brian
Test My Allergy
I was struggling to access my submission form
I was struggling to access my submission form and used the live chat service which connected me to Emily who was very helpful and got me set up!
28 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! We're thrilled to hear that Emily was able to help you access your submission form through our live chat service. Providing quick and helpful support is our priority, so it's great to know we could make things easier for you. Don’t hesitate to reach out if you need any further assistance!
Kind Regards
Lucie
Test My Allergy
Elliott was very helpful and solved the…
Elliott was very helpful and solved the problem I was having with my downloads.
27 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! I'm pleased to hear that Elliott was able to help you resolve the issue with your downloads. I'll be sure to pass on your kind words. If you have any more questions, feel free to reach out—we're here to help!
Thank You,
Brian
Test My Allergy.
Lovely customer service
I couldn't download the form which was attached to my email, hence couldn't get the process started. I started a live chat with Angel who got this sorted, sending me a new link for the form, all in under 10 minutes! Brilliant. Thanks so much :-)
25 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for sharing your experience! We’re so glad Angel could quickly resolve the issue and get you a new link for the form. We’re here to make things easy for you, and we’re thrilled Angel was able to help. Thanks again!
Brian
Test My Allergy
Such a great resource for finding out…
Such a great resource for finding out all the things that could be hampering my quality of life. Definitely going to make some dietary changes, thanks to this test!
Shoutout to Ahmad from customer service for getting me my results, such a great help!
22 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind words! We’re delighted that the test has been such a useful resource for you and that Ahmad was able to assist with your results. We wish you all the best with your dietary changes!
Thank You,
Brian
Test My Allergy
I spoke with Elliot as I had a query…
I spoke with Elliot as I had a query about my test submission form and he was very helpful to send me a new link to be able to complete the form.
23 de outubro de 2024
Opinião espontânea
Resposta da Test My Allergy
Thank you for your kind words! We’re glad that Elliot was able to help you with your test submission form and provide a quick resolution. We appreciate your feedback and look forward to assisting you in the future!
Thank You,
Brian
Test My Allergy
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