We placed an order on 30th August and we are yet to receive it 3 weeks on. I have emailed the company on at least 3 separate occasions to check on the order but am yet to receive any response. Very... Ver mais
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Absolute waste of time and will never order from here again. I ordered 3½ weeks ago. I received a confirmation of my order but it still hasn't been dispatched. I've emailed and had no response. Now I'... Ver mais
Their packaging was actually terrible. They just chuck everything into a box with no padding or arrangement so all my snacks were crushed and broken. All my crisps were in tiny pieces. I also selecte... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are on of the cheapest and best website on the internet for imported food and drinks from countries such as America, Canada, Australia, India & UAE. We thrive to bring the best customer service possible to our customers worldwide. We are based in United Kingdom, London and currently ship worldwide.
Informações de contacto
22 hitherbroom road, UB3 3AA, London, Reino Unido
- info@thatsmycandy.com
- thatsmycandy.com
As pessoas também visitaram
Quick and easily accessible with a good…
Quick and easily accessible with a good range of products and great service
22 de agosto de 2021
Resposta da Thatsmycandy
Thank you and hope to see another order from you soon!
Great Company to order from…
I have placed orders with this company a few times now and they never fail to disappoint. Ordered a large mystery box and everything was on point I highly suggest ordering from this company as the prices are really well priced and customer service is great too!
18 de agosto de 2021
Opinião espontânea
Resposta da Thatsmycandy
Thank you and hope to see another order from you soon!
Resposta da Thatsmycandy
Thank you and hope to see another order from you soon!
Resposta da Thatsmycandy
Thank you and hope to see another order from you soon!
very good
very good, took a week to come but other than that a very very good american shop
9 de agosto de 2021
Resposta da Thatsmycandy
Thank you and hope to see another order from you soon!
It's been a week and my order still…
It's been a week and my order still isn't here but I do have the tracking number and its on its way
9 de agosto de 2021
Resposta da Thatsmycandy
We can confirm your parcel arrived in the timely manner stated on our website, thank you!
I ordered my mystery box thinking it…
I ordered my mystery box thinking it would have aleast a chocolate bar in it as it said sweets and chocolate on the website only to be very disappointed that it was mostly nerds not a single chocolate bar.i won't be ordering from these again 😢
8 de agosto de 2021
Resposta da Thatsmycandy
Hey! Unfortunately mystery boxes are always mystery and some might like them and some might not so we do understand you, however it states under product description that the box can have any or all of these items which it did, sorry for the confusion and inconvenience caused, thank you!
Terrible
Their packaging was actually terrible. They just chuck everything into a box with no padding or arrangement so all my snacks were crushed and broken. All my crisps were in tiny pieces.
I also selected a gummy assortment pack... it was ridiculous. They decided to fill it up with barely any gummies and put marshmallows and chocolate in there??? Won't be buying from here again.
7 de agosto de 2021
Resposta da Thatsmycandy
We can confirm all the packaging was correctly done and recieved with no complaints whatsoever, however you did decide to leave a negative review because you did not like the non fizzy mix we sell.
Furthermore, for clarification we sell non fizzy mix and do not sell gummy mix which is what you recieved, thank you!
Resposta da Thatsmycandy
very good, took a week to come but other than that a very very good american shop
Amazing prices compared to other…
Amazing prices compared to other American candy places with a good variety and quick delivery, very pleased with the purchase
5 de agosto de 2021
Resposta da Thatsmycandy
very good, took a week to come but other than that a very very good american shop
the delivery took ages and the takis…
the delivery took ages and the takis were not as good as i expected them to be
2 de agosto de 2021
Resposta da Thatsmycandy
Hey! We are sorry you have had to experience this!
However, unfortunately in this case that is the product you ordered and the order was delivered within the given timeframe of 5-6 Working Days, thank you!
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