The Hearing Care Partnership - Kingstanding Opiniões 31

TrustScore: 4.5 em 5

4,7

Jones Opticians, 103 Hawthorn Road, B44 8QT Kingstanding, Birmingham, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Super friendly and professional service, with all procedures and steps clearly explained and reassured. It was my first time and I felt comfortable and in safe hands. My audiologist, Mohammed Faisal,... Ver mais

Classificada 5 em 5 estrelas

Muhammed at Jones Optician in Kingstanding was polite and explained everything to me I thought I had a build up of wax, he showed me on his laptop inside both my ears there was no wax. He then did var... Ver mais

Classificada 5 em 5 estrelas

I attend yearly as I work at a large entertainment venue Faisal is welcoming professional and caring He checks lifestyle and health details There is plenty of opportunity to ask questions an... Ver mais

Classificada 5 em 5 estrelas

I recently took my elderly mother to Jones opticians, Kingstanding to have her ear wax removed followed by a very thorough hearing test. Faisal, the audiologist was fantastic with her. He made her fe... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. Audiologista

Escrito pela empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Informações de contacto

  • Jones Opticians, 103 Hawthorn Road, B44 8QT, Kingstanding, Birmingham, Reino Unido

  • 01213 142057

4,7

Excelente

TrustScore: 4.5 em 5

31 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

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Classificada 5 em 5 estrelas

Super

Super! Faisal was very thorough and informative.

28 de abril de 2026
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear that Faisal provided such thorough and informative care! Thanks for sharing your positive experience with us. Do let us know if you need anything else in the future.

Classificada 5 em 5 estrelas

Service was really good

Service was really good, reassuring and friendly, explained things really clearly and made me feel at ease lovely audiologist

19 de maio de 2026
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear you found our service reassuring and friendly! It's fantastic that our audiologist made you feel at ease and explained everything clearly. Thank you for sharing your positive experience with us!

Classificada 5 em 5 estrelas

Friendly and professional

I had an ear impression appointment with Faisal at Jones Opticians and he was really personable and thorough. Great guy and great appointment!

28 de abril de 2026
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Resposta da The Hearing Care Partnership - Kingstanding

Thanks for your lovely review! Faisal and the team at The Hearing Care Partnership are thrilled to hear about your positive experience during your ear impression appointment. It's great to hear that Faisal was personable and thorough. We're delighted you had a great appointment!

Classificada 5 em 5 estrelas

Excellent service

I booked in for earwax removal. From start to finish there was clear communication on how the process of removal of wax as smooth as possible. Faisal the audiologist was very welcoming and helpful. He explained how to best manage wax build up in future and carried out a free hearing test afterwards, explaining the other services they offer. Would recommend The Hearing Care Partnership and Faisal to anyone who had any issues with their ears.

28 de outubro de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your positive experience with Faisal at The Hearing Care Partnership! It's wonderful to know that your earwax removal appointment was smooth and informative. Faisal and the team will be delighted to hear your feedback. Thanks for recommending us!

Classificada 5 em 5 estrelas

Audiologists highly recommended

I recently took my elderly mother to Jones opticians, Kingstanding to have her ear wax removed followed by a very thorough hearing test. Faisal, the audiologist was fantastic with her. He made her feel at ease, took his time with her, and fully explained what he was doing along the way. After the hearing test he clearly explained her hearing results in a very professional way.
I would highly recommend anyone needing an audiologist to check their ears use Faisal.

22 de julho de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

Thank you for sharing your positive experience at Jones Opticians, Kingstanding! Faisal will be thrilled to hear your kind words about the excellent care he provided your mother during her visit for ear wax removal and the hearing test. We really appreciate your recommendation and hope to see you both again soon for any future needs.

Classificada 5 em 5 estrelas

Hearing test

I had my hearing test with Faisal, I was made to feel at ease from the beginning, everything was explained perfectly and I understood at every stage,

20 de maio de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear you had such a positive experience during your hearing test with Faisal! It's fantastic to know that you felt at ease and well-informed throughout the process. Faisal and the team will be delighted to hear your feedback. Thanks for sharing!

Classificada 5 em 5 estrelas

Basil was amazing today at my…

Basil was amazing today at my appointment. Very helpful and professional. Very insightful and gave me some brilliant advice. I went to have my ears cleaned. However on learnt loads re my ear hearing care. He put me at ease as I have anxiety. Very nice person
I understood everything he told me and was very polite I would recommend him as he does a good job and makes everything easy to understand. I would go there again as being a older person he has very good people skills. His a lovely person

22 de abril de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your positive experience! It's fantastic to know he was able to put you at ease and provide such helpful and professional care. The team will be delighted to hear your feedback, and we look forward to welcoming you back in the future.

Classificada 5 em 5 estrelas

Ear wax removal

Having my ear wax removal appointment today and the doctor cleaned it up nicely. Excellent work!

22 de abril de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear that you had a great experience during your ear wax removal appointment with us! Thank you for sharing your positive feedback!

Classificada 5 em 5 estrelas

Excellent service from Faisal

Excellent service from Faisal. Professional and friendly, he was superb with my special needs sister, made her comfortable and quickly gained her confidence by clearly explaining procedures with patience and understanding -Thank you so much- you a star !

18 de março de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about the excellent service you received from Faisal! We're delighted he was able to make your sister feel comfortable and gain her confidence. Faisal truly is a star! Thank you for sharing your positive experience with us.

Classificada 5 em 5 estrelas

Fantastic

My experience with my hearing test was fantastic. Everything was thoroughly explained to me and the audiologist went above and beyond to ensure I felt comfortable throughout the process. I highly recommend the services they provide, very professional, informative and truly dedicated to their patients’ needs. Thank you

4 de março de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your great experience during your hearing test! Our team will be delighted with your feedback. We're here for any future hearing needs. Thanks for recommending our services.

Classificada 5 em 5 estrelas

Excellent experience

Had a fantastic appointment with Faisal today. He was very personable and went to great trouble to ensure I understood exactly what would happen in the appointment and afterwards. It was very relaxed (and even fun!) but also extremely thorough and Faisal was very patience and understanding. I would highly recommend him and the service provided by The Hearing Care Partnership :-)

11 de fevereiro de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your fantastic appointment with Faisal! It's great to know he made sure you felt comfortable and well-informed throughout. Faisal and the team will be delighted to hear your positive feedback. Thanks for recommending The Hearing Care Partnership!

Classificada 5 em 5 estrelas

Me and my son had a great experience…

Me and my son had a great experience doing the hearing assessment with faisal, and I would recommend it to everyone

28 de janeiro de 2025
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear you and your son had a great experience during the hearing assessment with Faisal! Thanks for recommending us, we appreciate it! Have a wonderful day!

Classificada 5 em 5 estrelas

What an absolutely brilliant service

What an absolutely brilliant service! Above and beyond with professionalism, communication and manners!
Fantastic!

3 de dezembro de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear you had such a positive experience with us! We always aim to provide excellent service with professionalism and clear communication. Thanks for taking the time to share your feedback.

Classificada 5 em 5 estrelas

Helpful and informative

Helpful and informative. My wife and I both had hearing tests and were very happy with the overall experience.
The audiologist put us at ease during the tests and explained exactly what he was doing and the meaning of the results. I have had hearing aids for some time, but felt that the service I had was far superior to any of my previous suppliers.

15 de outubro de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear that you and your wife had such a positive experience during your recent visit for hearing tests. Knowing that you felt well taken care of and informed by our audiologist is truly wonderful.

If you ever need further assistance with your hearing aids, please don't hesitate to reach out.

Classificada 5 em 5 estrelas

Excellent Audiology Service

I came in for some ear impressions and had a great experience. The audiologist was friendly, knowledgeable and professional. I also had a complimentary hearing test. I can't recommend highly enough.

12 de novembro de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your positive experience with our audiologist during your visit for ear impressions. It's wonderful to know you found the service friendly, knowledgeable, and professional, and that you also had a complimentary hearing test. Thanks for recommending us so highly!

Classificada 5 em 5 estrelas

Excellent hearing test in relaxed environment …

The gentleman doing the test was very knowledgeable and relaxed. Excellent hearing test and put my mind as ease with the results. Will go back next time test Is due

13 de agosto de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear that you had a great experience during your hearing test! It's fantastic to know that our team put your mind at ease and provided an excellent service. We look forward to seeing you again next time your test is due!

Classificada 5 em 5 estrelas

Brilliant hearing

Treated with kindness. Extreme competence.
Full information which led to ready adaptation to products.

16 de julho de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your positive experience with us! It's great to know that you felt treated with kindness and found our team to be extremely competent. If you need any more assistance, just let us know!

Classificada 5 em 5 estrelas

Hearing Test

I visited Jones Opticians/Audiology (Kingstanding)..this am as I hve been experiencing significant hearing loss resulting in missing full conversations…it was becoming a nuisance…..I made an appt with Faisal the Audiologist…He was most pleasant and explained everything very clearly and concisely….I had a micro-suction procedure which I really didn’t fancy….However the procedure was fine I felt no discomfort at all..Faisal proceeded to carry out a hearing test…he showed me the readings from my hearing test….Everything was again clearly explained…and I was encouraged to go to my GP for hearing referral…. Which I most certainly will….The wax needed removing and I definitely hve improvement..My whole experience on this appt was carried out in the most professional pleasant manner

23 de julho de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're thrilled to hear about your positive experience with Faisal and the team! It's great to hear that he made everything clear and comfortable for you. We're glad you're noticing an improvement in your hearing. Thanks for sharing your journey with us!

Classificada 5 em 5 estrelas

Hearing consultation with Mohammed Faisal…

Had a consultation with Mohammed Faisal about my hearing in particular tinnitus. He is a true professional and the examination was carried out with care.

Although there nothing Mohammed could do with regards to hearing aids, his advice and compassion was second to none.

I would highly recommend

18 de junho de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

We're delighted to hear about your positive experience with Mohammed during your consultation for tinnitus. It's wonderful to know that you felt well taken care of and received valuable advice and compassion. Thank you for recommending our services, we're here whenever you need us!

Classificada 5 em 5 estrelas

Went in for a hearing test and wax…

Went in for a hearing test and wax removal. Faisal was the gent who done everything for me. Could not have asked for a better person. He explained everything clearly to me and eased me into the wax removal and all the different tests.

4 de junho de 2024
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Resposta da The Hearing Care Partnership - Kingstanding

Thank you so much for sharing your experience with us! We're thrilled to hear that Faisal provided such excellent care during your hearing test and wax removal. It's wonderful to know that he made sure to explain everything clearly and put you at ease throughout the process. If you ever need further assistance, please don't hesitate to reach out!

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