Super friendly and professional service, with all procedures and steps clearly explained and reassured. It was my first time and I felt comfortable and in safe hands. My audiologist, Mohammed Faisal,... Ver mais
Localização
Alterar localizaçãoJones Opticians, 103 Hawthorn Road, B44 8QT Kingstanding, Birmingham, GB
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Leia as opiniões dos outros
Muhammed at Jones Optician in Kingstanding was polite and explained everything to me I thought I had a build up of wax, he showed me on his laptop inside both my ears there was no wax. He then did var... Ver mais
I attend yearly as I work at a large entertainment venue Faisal is welcoming professional and caring He checks lifestyle and health details There is plenty of opportunity to ask questions an... Ver mais
I recently took my elderly mother to Jones opticians, Kingstanding to have her ear wax removed followed by a very thorough hearing test. Faisal, the audiologist was fantastic with her. He made her fe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.
Informações de contacto
Jones Opticians, 103 Hawthorn Road, B44 8QT, Kingstanding, Birmingham, Reino Unido
- 01213 142057
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Resposta da The Hearing Care Partnership - Kingstanding
Service was really good
Service was really good, reassuring and friendly, explained things really clearly and made me feel at ease lovely audiologist

Resposta da The Hearing Care Partnership - Kingstanding
Friendly and professional
I had an ear impression appointment with Faisal at Jones Opticians and he was really personable and thorough. Great guy and great appointment!

Resposta da The Hearing Care Partnership - Kingstanding
Excellent service
I booked in for earwax removal. From start to finish there was clear communication on how the process of removal of wax as smooth as possible. Faisal the audiologist was very welcoming and helpful. He explained how to best manage wax build up in future and carried out a free hearing test afterwards, explaining the other services they offer. Would recommend The Hearing Care Partnership and Faisal to anyone who had any issues with their ears.

Resposta da The Hearing Care Partnership - Kingstanding
Audiologists highly recommended
I recently took my elderly mother to Jones opticians, Kingstanding to have her ear wax removed followed by a very thorough hearing test. Faisal, the audiologist was fantastic with her. He made her feel at ease, took his time with her, and fully explained what he was doing along the way. After the hearing test he clearly explained her hearing results in a very professional way.
I would highly recommend anyone needing an audiologist to check their ears use Faisal.

Resposta da The Hearing Care Partnership - Kingstanding
Hearing test
I had my hearing test with Faisal, I was made to feel at ease from the beginning, everything was explained perfectly and I understood at every stage,

Resposta da The Hearing Care Partnership - Kingstanding
Basil was amazing today at my…
Basil was amazing today at my appointment. Very helpful and professional. Very insightful and gave me some brilliant advice. I went to have my ears cleaned. However on learnt loads re my ear hearing care. He put me at ease as I have anxiety. Very nice person
I understood everything he told me and was very polite I would recommend him as he does a good job and makes everything easy to understand. I would go there again as being a older person he has very good people skills. His a lovely person

Resposta da The Hearing Care Partnership - Kingstanding
Ear wax removal
Having my ear wax removal appointment today and the doctor cleaned it up nicely. Excellent work!

Resposta da The Hearing Care Partnership - Kingstanding
Excellent service from Faisal
Excellent service from Faisal. Professional and friendly, he was superb with my special needs sister, made her comfortable and quickly gained her confidence by clearly explaining procedures with patience and understanding -Thank you so much- you a star !

Resposta da The Hearing Care Partnership - Kingstanding
Fantastic
My experience with my hearing test was fantastic. Everything was thoroughly explained to me and the audiologist went above and beyond to ensure I felt comfortable throughout the process. I highly recommend the services they provide, very professional, informative and truly dedicated to their patients’ needs. Thank you

Resposta da The Hearing Care Partnership - Kingstanding
Excellent experience
Had a fantastic appointment with Faisal today. He was very personable and went to great trouble to ensure I understood exactly what would happen in the appointment and afterwards. It was very relaxed (and even fun!) but also extremely thorough and Faisal was very patience and understanding. I would highly recommend him and the service provided by The Hearing Care Partnership :-)

Resposta da The Hearing Care Partnership - Kingstanding
Me and my son had a great experience…
Me and my son had a great experience doing the hearing assessment with faisal, and I would recommend it to everyone

Resposta da The Hearing Care Partnership - Kingstanding
What an absolutely brilliant service
What an absolutely brilliant service! Above and beyond with professionalism, communication and manners!
Fantastic!

Resposta da The Hearing Care Partnership - Kingstanding
Helpful and informative
Helpful and informative. My wife and I both had hearing tests and were very happy with the overall experience.
The audiologist put us at ease during the tests and explained exactly what he was doing and the meaning of the results. I have had hearing aids for some time, but felt that the service I had was far superior to any of my previous suppliers.

Resposta da The Hearing Care Partnership - Kingstanding
Excellent Audiology Service
I came in for some ear impressions and had a great experience. The audiologist was friendly, knowledgeable and professional. I also had a complimentary hearing test. I can't recommend highly enough.

Resposta da The Hearing Care Partnership - Kingstanding
Excellent hearing test in relaxed environment …
The gentleman doing the test was very knowledgeable and relaxed. Excellent hearing test and put my mind as ease with the results. Will go back next time test Is due

Resposta da The Hearing Care Partnership - Kingstanding
Brilliant hearing
Treated with kindness. Extreme competence.
Full information which led to ready adaptation to products.

Resposta da The Hearing Care Partnership - Kingstanding
Hearing Test
I visited Jones Opticians/Audiology (Kingstanding)..this am as I hve been experiencing significant hearing loss resulting in missing full conversations…it was becoming a nuisance…..I made an appt with Faisal the Audiologist…He was most pleasant and explained everything very clearly and concisely….I had a micro-suction procedure which I really didn’t fancy….However the procedure was fine I felt no discomfort at all..Faisal proceeded to carry out a hearing test…he showed me the readings from my hearing test….Everything was again clearly explained…and I was encouraged to go to my GP for hearing referral…. Which I most certainly will….The wax needed removing and I definitely hve improvement..My whole experience on this appt was carried out in the most professional pleasant manner

Resposta da The Hearing Care Partnership - Kingstanding
Hearing consultation with Mohammed Faisal…
Had a consultation with Mohammed Faisal about my hearing in particular tinnitus. He is a true professional and the examination was carried out with care.
Although there nothing Mohammed could do with regards to hearing aids, his advice and compassion was second to none.
I would highly recommend

Resposta da The Hearing Care Partnership - Kingstanding
Went in for a hearing test and wax…
Went in for a hearing test and wax removal. Faisal was the gent who done everything for me. Could not have asked for a better person. He explained everything clearly to me and eased me into the wax removal and all the different tests.

Resposta da The Hearing Care Partnership - Kingstanding
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