The Hearing Care Partnership - Seaford Opiniões 3

TrustScore: 4 em 5

4,0

The Old Cottage, BN25 1DJ Seaford, East Sussex, GB


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Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. Audiologista

Escrito pela empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Informações de contacto

  • The Old Cottage, BN25 1DJ, Seaford, East Sussex, Reino Unido

  • 01323 885 187

4,0

Bom

TrustScore: 4 em 5

3 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent Service

Celeste explained clearly what she was going to do and what I would experience during wax removal, which she did gently and thoroughly. She did the same for the very thorough hearing test she did afterwards and explained the results very carefully. Having diagnosed a significant infection Celeste emailed a preliminary report for my GP (fully booked so I went to a UTC) which led to a prescription for antibiotics which I started taking within a few hours of leaving her. The full report arrived later the same evening and I will forward it to my GP. Friendly, thorough and factual consultation and prompt report. If that could be improved upon. I don't know how.

5 de maio de 2022
Opinião espontânea
logótipo da The Hearing Care Partnership - Seaford

Resposta da The Hearing Care Partnership - Seaford

Thank you very much for taking the time to share your recent experience, we really appreciate it!

Classificada 5 em 5 estrelas

The practitioner Celeste was excellent…

The practitioner Celeste was excellent and very knowledgable. Also I have been extremely happy with my hearing aids which have improved the quality of my life.

6 de abril de 2022
logótipo da The Hearing Care Partnership - Seaford

Resposta da The Hearing Care Partnership - Seaford

Thank you very much for your review, we really appreciate it!

Classificada 5 em 5 estrelas

An entirely positive and pleasant experience

The initial visit was to assess the state of my hearing. This was achieved in stages, first by a simple and painless examination of my outer ear, including taking photos of my eardrums, which were in good condition, then by exposing me to a range of different computer-generated sounds and my responding according to whether I could hear them or not. Each ear was tested separately, and the results were collated by the computer and shown as a scattergram, one for each ear. The expert who conducted the tests explained carefully and in non-tehcnical language what was happening, so it was easy for me to understand where we were going. She explained that the scatter of dots on the screen indicated a level of hearing, in both ears, that was significantly lower than it must have been 50 years ago. I had been aware that my hearing had gradually deteriorated for the last 40 years, probably because of noise levels at work, and the assessment confirmed that there had been a level of heraing loss probably because of irreversible wear and tear on the inner ear. After that a range of options was discussed, and a variety of hearing aids at different price levels, and I made my choice. There was no sales pressure at all, and all the choices were left to me, including the colour of the aid. I asked for silver to match my hair colour, so that the aids would not be too conspicuous. I need not have worried, because on my next visit a few weeks later I tried the aids on and they were virtually invisible - small, incredibly light, and tucked well behind my ears. My expert advised me to try wearing them for 5 hours a day to begin with, but I found I was wearing them all day. I can now hear the phone and the front doorbell; I can hear everything other people say and I can hear everything on television too. I wish I had done this 5 years ago. If there is a negative aspect it is the cost, but I am getting very careful and thorough service, and I will be getting six-monthly checks, to see if my aids need adjusting or servicing. I can't praise the quality of the aids or the service highly enough. It has been an entirely positive and pleasant experience

12 de fevereiro de 2021
logótipo da The Hearing Care Partnership - Seaford

Resposta da The Hearing Care Partnership - Seaford

Thank you so much for your detailed feedback, Rodney. We really appreciate hearing from you and are thrilled you are enjoying life with your new hearing aid and service! We look forward to seeing you again soon.

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