The Hearing Care Partnership - Twickenham Opiniões 16

TrustScore: 4.5 em 5

4,5

104 Heath Road, TW1 4BW Twickenham, Middlesex, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

had appointment with THCP at Twickenham today and saw Jasper who was brilliant. Sorted out my ear wax problem and was very helpful and considerate and also had hearing test which is very informative,... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Jasper explained everything very carefully and the whole process was undertaken very professionally

A empresa respondeu

Classificada 5 em 5 estrelas

Very happy with my visit. I was fascinated by the before and after photographs and Jasper was very informative on all things auditory. I highly recommend this company.

A empresa respondeu

Classificada 5 em 5 estrelas

I visited Charlie at Twickenham to have ear wax removed. However after examination this was not the cause of my problem. Charlie immediately wrote a letter of referral to my GP for an urgent appoint... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de aparelhos auditivos
  2. Audiologista

Escrito pela empresa

The Hearing Care Partnership offers a range of hearing services including our comprehensive free hearing test, hearing aids, and ear wax removal from highly qualified and experienced audiologists and wax clinicians.


Informações de contacto

  • 104 Heath Road, TW1 4BW, Twickenham, Middlesex, Reino Unido

  • 0203 051 8103

4,5

Excelente

TrustScore: 4.5 em 5

16 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 87% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Jasper explained everything very…

Jasper explained everything very carefully and the whole process was undertaken very professionally

2 de julho de 2024
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Resposta da The Hearing Care Partnership - Twickenham

We're thrilled to hear that Jasper provided such a thorough and professional service. Thanks for sharing your experience with us! If you ever need anything else, just let us know.

Classificada 5 em 5 estrelas

had appointment with THCP at Twickenham…

had appointment with THCP at Twickenham today and saw Jasper who was brilliant. Sorted out my ear wax problem and was very helpful and considerate and also had hearing test which is very informative, would definitely recommend to friends and Jasper is great.

11 de junho de 2024
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for your positive review! We're delighted to hear that Jasper provided you with an excellent experience during your appointment at THCP Twickenham. We appreciate your recommendation and are thrilled to have been able to help with your ear wax problem. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing us!

Classificada 5 em 5 estrelas

Very happy with my visit

Very happy with my visit. I was fascinated by the before and after photographs and Jasper was very informative on all things auditory. I highly recommend this company.

6 de junho de 2023
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for your kind review and recommendation of our services! Jasper will be so delighted to read this.

Classificada 5 em 5 estrelas

Instant referral.

I visited Charlie at Twickenham to have ear wax removed. However after examination this was not the cause of my problem. Charlie immediately wrote a letter of referral to my GP for an urgent appointment with an ENT specialist. As no work had been carried out there was no charge for the consultation, despite it taking up a lot of his time.

Very impressed and would highly recommend.

17 de julho de 2022
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for sharing such a detailed review of your recent appointment with Charlie. We are so pleased to hear that you were able to be referred promptly and recommend our services.

Classificada 5 em 5 estrelas

Fiona Crawford was excellent

Fiona Crawford was excellent. She explained everything clearly to me as we went through the hearing test. it really helped me have a good hearing test and i am now so much more aware about hearing and how it can be used help understand my overall health.

29 de novembro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you so much for taking the time to leave us such a lovely review, Fiona will be most pleased with your comments!

Classificada 5 em 5 estrelas

Very thorough and professional

I had a consultation with an ENT consultant, who said I needed hearing aids but didnt really explain very much, or seem to have examined me properly. I wanted a second opinion and am very glad I contacted this audiologist. I was seen by Fiona, and from the start I could see she was very professional and thorough. She was more than happy to explain all the tests and tell me what each result meant in terms of treatment options. She tuned a set of hearing aids to my prescription and I was able to hear the difference they made before buying. Highly recommend Fiona for her caring and unhurried attitude.

1 de outubro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you very much for sharing your experience with us, we really appreciate it! Fiona will be delighted with your kind words and recommendation.

Classificada 5 em 5 estrelas

Absolutely brilliant

Absolutely brilliant. Exceptional care and attention. Really went the extra mile. The last hearing care clinic I went to was Harley Street, under the illusion that because of the name it would be the best. Actually, The Hearing Care Partnership was much better; more personal, went the extra mile and cheaper! 100% recommend!

11 de setembro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you very much for sharing your experience with us, we really appreciate it!

Classificada 4 em 5 estrelas

I'm afraid I don't use my hearing aids…currently anyway.

I'm afraid I don't use my hearing aids as I don't really get on with them. However, I was asked for an anual review in which my audiologist "serviced" my hearing aids and reset them up.
I still didn't get on with them and they are back in my drawer. At least I
However, the audiologist really did make sure they were perfect. Great service.

8 de setembro de 2021
Classificada 5 em 5 estrelas

Thorough examination

Thorough examination, and very helpful in setting up the hearing aids and guide to maintenance of the system.

1 de setembro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for your review!

Classificada 5 em 5 estrelas

Excellent at clearing my ears

A great painless job done - I need to have ears cleared of wax on a fairly regular basis. Also the audiology test afterwards is useful to know if any other priblems exist.

1 de setembro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for your lovely review!

Classificada 5 em 5 estrelas

Very Professional

Fiona was very professional and after a comprehensive examination and a few fitting visits issued me with a pair of outstanding hearing aids.

1 de setembro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for your kind review!

Classificada 5 em 5 estrelas

Robert Frith Twickenham

We were seen promptly. The hearing tests were conducted thoroughly and professionally. Explanations were clear. Options were well set out. While we do not currently feel the need for hearing aids, we shall now be tested regularly and shall be well informed and prepared when and if we decide that we do need to take that step.

31 de março de 2021
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Resposta da The Hearing Care Partnership - Twickenham

We really appreciate your feedback, thank you. See you at your next hearing test, Mr Kay!

Classificada 5 em 5 estrelas

An Excellent Hearing review, and very timely

The tests were clearly done and very well explained. The results were also clear and differentiated between the types of hearing loss I have and the detail confirmed my suspicions.
I am in a stage of hearing loss which is age related and will need support. I am experience of what hearing loss can mean in terms of isolation and acceleration of the complications of old age. I am keen to follow this through and will use the same team as they can help me monitor how my hearing loss develops.
I have decided to think a little more about getting a hearing aid immediately, but I have NO doubts that I will use the team I met today. Many thanks

31 de março de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Thank you for your review, June. We look forward to welcoming you back to our practice in Twickenham, whenever you're ready. Thanks again!

Classificada 5 em 5 estrelas

First ever hearing test

This was my first ever hearing test and I was most impressed! Fiona started by asking me lots of questions, she then showed me the structure of an ear and explained how sounds are actually made. She then proceeded to test each and every part of the journey of the sound from my ear canals to how my brain interprets the sounds. The appointment was very thorough and I knew I was in good hands. Many thanks

28 de fevereiro de 2021
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Resposta da The Hearing Care Partnership - Twickenham

Your kinds words are very much appreciated and we're glad to hear such positive feedback. We always put out patients first and love taking the time to answer all your audiology questions. We look forward to welcoming you back again in the future!

Classificada 5 em 5 estrelas

Good advice at Twickenham

I have already sent a note to Fiona Crawford, whom I saw at Twickenham, and expressed my thoughts about the treatment which I received.
Fiona was very approachable and pleasant. Her explanations of what she was doing, and why, were excellent.
Having also been to the NHS, however, I found her more experienced than the staff whom I met there.
She explained everything very carefully and tested me on more levels than the NHS.
For example she played me sentences to try and repeat - as opposed to just words.
I would recommend Fiona wholeheartedly and hope that in due course I may be able to afford to take advantage of her suggestions.
Please will you thank Fiona on my behalf.

20 de novembro de 2020
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Resposta da The Hearing Care Partnership - Twickenham

We have let our audiologist, Fiona, know about your review and she and the team are delighted! Thank you for telling us more about your experience and taking the time to leave us a review. We wish you all the best.

Classificada 5 em 5 estrelas

Excellent, professional service

The service I receive is excellent. The hearing tests were really comprehensive and I felt like i was really being listened to and was given really clear explanations. Follow up support was really welcome, whilst I adjusted to using hearing aids. I'd highly recommend Fiona for her professionalism, knowledge and care.

2 de outubro de 2020
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Resposta da The Hearing Care Partnership - Twickenham

Our audiologist, Fiona, will be delighted with your kind feedback. Thank you so much for leaving us a review!

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