Everyone involved was caring, compassionate and professional. They made sure that everything was taken care of and kept me informed throughout the process. The experience was made as easy as possible... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Im insured with the AA and when my car was damaged and undriveable whilst legally parked I contacted them by phone and they were quick to answer and sent a recovery vehicle quite quickly and took it t... Ver mais
Car insurance is something you normally buy but never use. I hadn't had any incident in over 20 years so when I was involved in a hit and run I had to make a claim. They honestly made the process so e... Ver mais
When I had a collision the claim was handled efficiently. The car was repaired without any problem. Everything ran very smoothly from the claims point of view. However after the accident the AA decid... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The AA provides a breakdown service, and additionally Accident Assist. Available 24/7, provides comprehensive support after an accident - big or small. Call us first and we'll take care of everything - the crash, claims and courtesy car, whoever your insurer. It's all included as part of AA Membership.
Informações de contacto
Reino Unido
- theaa.com/breakdown-cover/accident-assist
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to report and everything that…
Very easy to report and everything that was promised actually happened and/or was done when it should have been
I chose AA as a which best buy
I chose AA as a which best buy. Had a recent accident ( not my fault) which the AA dealt with from my first call to them. A replacement was delivered next day and all repairs were done to a high standard. It was great to be able to call them on several occasions and be able to speak to a human being!
Very good service and easy process from…
Very good service and easy process from start to finish
Poderá usar IA para responderLer mais
Understand best experience my needs and dealing with it…
Understand my needs and dealing with it very quickly

Resposta da The AA Accident Assist
The staff were very helpful and the…
The staff were very helpful and the outcome good
Good in place, confusing in other areas of the process.
The fact that I rang AA and was immediately talking to someone from what appears a separate company AAA. The company repairing my vehicle drove it to and from my home. Around 50 miles. Why not collect with a low loader? Never knew what time the collect and delivery would take place. So poor communication in my opinion!

Resposta da The AA Accident Assist
Great service
Great service, friendly helpful staff.. went above and beyond my expectations when I raised a claim.. nothing negative to report what so ever.. would happily recommend and will use again... if the price is right.. ha
Very easy and straightforward to report…
Very easy and straightforward to report the claim and was kept well informed, by phone and email, throughout the repair process.
The service was clear and competent
The service was clear and competent. Claims staff were very helpful and will to help.

Resposta da The AA Accident Assist
Fast at handling a claim …
Fast at handling a claim and excellent customer service

Resposta da The AA Accident Assist
Very helpful and knowledgeable staff.
Excellent service from start to finish
Excellent service from start to finish. Very friendly staff who dealt with my accident claim in super quick time. My car was in for repair and courtesy car provided within 24 hours. Very professional service and highly recommended.
Excellent service
Had to make a claim with my an insurance, had great service from start to finish. From my car being collected to the courtesy car being delivered along with my car being returned and the courtesy car being collected. I was kept upto date every step of the way
Dealing with the AA
I had an accident which wasn't my fault. The operator answered quickly was very friendly and put me at ease. I was given clear instructions and explanation on what would happen. I was very impressed with the service.
I had an accident that was not my fault…
I had an accident that was not my fault and the AA insurance made sure everything was sorted in a timely manner and ensured everything went smoothly
AA Accident Repair
The efficiency and speed of my repair. The AA staff and the repair garage were both very helpful and supportive throughout.

Resposta da The AA Accident Assist
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







