AA cars provides excellent service in all departments. They are polite, efficient and reliable. I also used their mediation service and found that they made every effort to solve my problem. They trie... Ver mais
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Leia as opiniões dos outros
As a dealer, we have been working and advertising with AA cars over the last 2 years, and have found it to be one of the most effective platforms that we’ve tried. It has certainly paid for itself wit... Ver mais
A empresa respondeu
Ordered a vehicle with this company. All went smoothly until the finance application that, because we are a partnership, took longer than expected. Then an email from Jonathan at AA leasing: Plea... Ver mais
I was at The Adventure Bike Festival this weekend when my 750 AfricaTwin motorcycle started to fire on just one pot. I called to see the lads, who were more than helpful, I think they were happy worki... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
AA Cars works with a network of UK dealers to provide top-quality used cars so our customers can buy with confidence.
Informações de contacto
Estados Unidos da América
- theaa.com/cars
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Don’t bother sending dealers questions…
Don’t bother sending dealers questions you will get nothing back

Resposta da The AA Cars
Quick response extremely knowledgeable…
Quick response extremely knowledgeable and a one stop solution provider.

Resposta da The AA Cars

Resposta da The AA Cars
Unreliable. Not trustworthy
Can give a zero star if I could.
Needed to chase every day to get a response. Been given wrong update and rude replies from different lazy unbothered staffs.
Their garage was not skilled but ready to charge you for their company without doing the actual work.
Unreliable. Think twice before dealing with them

Resposta da The AA Cars
AA Mediation First Class
The AA mediator I was assigned to Verity was excellent. From the very first call she was attentive, considerate, and professional.
She had to deal with a very difficult supplier,yet navigated the process , enabling me to reach a satisfactory outcome.
Well Done AA Mediation

Resposta da The AA Cars
Totally trustworthy and great value
This family-run business is a rarity these days, offering everything a car buyer needs: a wide range of very reasonably priced, reliable vehicles - offered with genuine concern for the customer. I cannot speak highly enough of the personal care Kevan to took at every stage of the process, from ensuring the car was matched to my needs and budget, and keeping me informed throughout. AA Cars Liverpool are the best.

Resposta da The AA Cars
Hayley Mills
Hayley the lady assisting us, was a great help, I don't believe we would have this outcome without her. In my opinion, the Dealership was not interested in helping. They are the reason the whole process took so long. Hayley spoke with the dealership several times, how she turned him around I don't know. We feel extremly lucky to have ended up in the hand of Hayley.
Because of Hayley Mills we would think about using the AA Website again.
Thank you Hayley.

Resposta da The AA Cars
Thank you Grace! AA Mediator.
AA Mediator Grace supported us in a very difficult situation where a car dealership owed us a significant amount of money. Grace was very very professional and maintained excellent communication throughout. I'm uncertain if we would have recieved the refund due, without a lengthy court process. If it hadn't of been for Grace and her consistency between myself and the dealership. Thank you Grace and the AA!

Resposta da The AA Cars
Support from AA
I was sold a faulty car and was having trouble with the dealership trying to get a refund so reached out to AA. Verity Lowe got in touch with me very quickly asked for the details and mediated between me and the dealership, within a matter of days she has arranged the refund. In such a stressful time I can’t thank her enough for how swiftly she resolved the matter but also her kindness and reassurance throughout the whole process. If you are looking at a car make sure they are AA standard as you will also be getting the support should anything happen.

Resposta da The AA Cars
Verity has been really helpful &…
Verity has been really helpful & patient, explaining the processes and next steps. She has kept me updated on all progress. My stress levels have definitely reduced and i am finally getting somewhere.

Resposta da The AA Cars
AA Approved is a lie, it means nothing at all
Have been looking for a new car, kept seeing AA approved sellers popping up which I thought was a good thing to begin with. After reading the AA's info on their "approved" scheme it turns out they just sell their name to garages and car dealers to make them seem more trustworthy. The AA don't guarantee in anyway that said car dealer or garage is actually any good, or follows any of the processes outlined by the AA, or that they ever followed any of the processes. But the dealer told the AA once that they do it all, so no worries I guess.

Resposta da The AA Cars
Very helpful
I had a very positive experience dealing with Verity at the AA. She did everything possible to resolve my dispute and kept me informed on a regular basis. I'm glad I contacted the AA they were very supportive.

Resposta da The AA Cars
We got our deposit back, thank you Grace
My husband Artur contacted AA Cars when a dealer we wanted to buy a car from messed us about and then refused to give us our deposit back. AA Cars got back to us very quick, Artur was talking to Grace who provided an outstanding mediation and we eventually got our deposit back. We didn't have much hope getting the money back but Grace was amazing, she was informing us about every step, we can't thank her enough. I highly recommend AA Cars mediation service

Resposta da The AA Cars
Smart car Airbag replacement
AS acted as mediators and issue was resolved- garage car was purchased from paid for repair and we have car back

Resposta da The AA Cars
Outstanding mediation service
This 5 star rating is for Hayley at AA Cars who provided an outstanding mediation service, enabling a full refund for a car with serious quality issues from a dealer with very poor after sales service. Hayley's persistence and regular, clear communication has been very much valued.

Resposta da The AA Cars
Tenacious in bringing the garage to task!
I had a bad experience with a car dealer and didnt know where to turn for help.
I contacted the AA and their arbitration service was amazing!
They understood my complaint and were tenacious in taking the garage to task !
Even though it took several months they didn’t give up and kept me informed of progress throughout the process.
Can’t thank them enough, you know who you are Miss GJ, thank you from the bottom of my heart x

Resposta da The AA Cars
Verity has been persistent and very professional.
Verity has been professional and has kept me informed throughout. She persistently pushed the dealer to respond to her questions and they eventually agreed to pay back the money owed to me. I did not expect the dealer to pay because they had been less than truthful throughout. Had they not agreed to pay, I would still have rated the service Verity provided as 5 stars.

Resposta da The AA Cars
Excellent service delivery by Verity
Verity at AA Cars pursued our grievance in an extremely professional manner and updated us regularly if not daily. Verity's work meant that a fair outcome was delivered saving us significant costs and restoring our faith in the motor industry.

Resposta da The AA Cars
Even though I didn’t get the outcome I…
Even though I didn’t get the outcome I would have wished for Verity was very good at updating me every morning, which really helped.

Resposta da The AA Cars
The AA cars are backing up scammers and…
The AA cars are backing up scammers and thieves.
AUTO ATLAS located in Leighton Buzard is a scam!
They lie and deceive you.
The AA do not inspect these cars and will not help you in any way when you will purchase a car advertised from these scammers.

Resposta da The AA Cars
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