They kept me updated on the progress. They discovered more damage to my vehicle than initially thought, so are very thorough. The staff were very pleasant and helpful answering any questions. Always... Ver mais
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Katie in the office was so supportive and helpful and told me everything that was going on, including that you were waiting for a part to come in. My vehicle was repaired promptly considering that... Ver mais
A empresa respondeu
The guys who picked up the car were great. I could have done with more info about the delay (calibration company taking Friday off) but all good now. The car looks wonderful thanks!
Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively me... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Informações de contacto
4, Romans Business Park, GU9 7SX, Farnham, Hampshire, Reino Unido
- 01252 978750
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 76% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer service very helpful each time…
Customer service very helpful each time I spoke to them
Efficient and easy
They kept me updated on the progress
They kept me updated on the progress. They discovered more damage to my vehicle than initially thought, so are very thorough. The staff were very pleasant and helpful answering any questions. Always phoned back when they missed a call from me. A very high standard.
The guys who picked up the car were…
The guys who picked up the car were great. I could have done with more info about the delay (calibration company taking Friday off) but all good now. The car looks wonderful thanks!
Friendly staff
Friendly staff, answer phone quickly. Good sens of humour of staff :)

Resposta da Accident Repair Hub LTD - Farnham
Great service, lovely drivers
Recently had my Seat Arona repaired by ARH - customer service was excellent throughout. Great communication and especially lovely were the drivers collecting and dropping off. Credit to the company being the face to face represenratives. Would highly recommend!

Resposta da Accident Repair Hub LTD - Farnham
From initial contact to delivery back…
From initial contact to delivery back to my residence the company were excellent- receptionist very helpful &polite with booking & answering my questions- really great that the company arrived to pick up my car& deliver the courtesy cat

Resposta da Accident Repair Hub LTD - Farnham
The repair took 2.5 months and I'm not…
The repair took 2.5 months and I'm not happy with the alignment of the panels at the rear of teh car.

Resposta da Accident Repair Hub LTD - Farnham
Excellent service
Excellent service. Helpful and friendly staff. Repair dealt with speedily. Good job.

Resposta da Accident Repair Hub LTD - Farnham

Resposta da Accident Repair Hub LTD - Farnham
The vehicle was returned with very poor…
The vehicle was returned with very poor workmanship
Fixings where missing from the bumper and trims
The paintwork had parts missing over spray and paint runs
The workmanship is way below standard and may even be dangerous due to fixings being missing

Resposta da Accident Repair Hub LTD - Farnham
Company kept me up to date with the…
Company kept me up to date with the repair status and were always courteous and professional. My car was returned cleaned and as soon as possible once all repairs were completed.

Resposta da Accident Repair Hub LTD - Farnham
Kept in contact Great service with me
Kept in contact with me
Polite, friendly service
Pickup and Delivery Service great.

Resposta da Accident Repair Hub LTD - Farnham
Quick and easy
Easy to understand they explained it to me so that I could know what was going on and where and when the car was taken.

Resposta da Accident Repair Hub LTD - Farnham
Used my fuel to transport car
Farnham were too busy to do the repair quickly so car went to Emsworth, which was not a problem for me. However, when car was returned no additional diesel had been put in the car which effectively meant I'd paid for the transportation fuel costs at a time when pump price is very high

Resposta da Accident Repair Hub LTD - Farnham
In my experience
In my experience, they were brilliant. Handled my case well and was informed along the way

Resposta da Accident Repair Hub LTD - Farnham
Absolutely amazing company to use
Absolutely amazing company to use. So helpful! Would highly recommend! Thank you so much to all the team 😃

Resposta da Accident Repair Hub LTD - Farnham
Do not use this company
Do not use this company. Took my car to another repair shop without my or the insurance company's permission. Then extorted cash out of me to pay for the petrol to get my car back. Never contacted me to tell me what the repair on my car was going to be and have never apologised for causing a number of faults which the main dealer had to resolve. Car was returned with crap sticking right through the paintwork and had to go back twice to repaint the car again.
No one has ever apologised to me directly or even contacted me to explain why my car was removed from the authorised location let alone compensated me for any of the issues. I have not ever heard why my car had to go back twice to fix issues which should have been immediately picked up by anyone with eyesight in a QA check.

Resposta da Accident Repair Hub LTD - Farnham
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