Theariadne Opiniões 

207
TrustScore: 3 em 5

3,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nachdem mir zuerst ein falsches Produkt geschickt wurde, habe ich nach der Aufnahme mit dem Kundencenter durch Olivia einen kostenlosen Ersatz erhalten. Vielen Dank dafür ☺️

Classificada 1 em 5 estrelas

Ich habe dort einen Ring bestellt, Lieferung hat ewig gedauert, sodass ich die Annahme verweigert habe. Sie haben den Ring dann einfach nochmal losgeschickt und da er vom Nachbarn angenommen wurde kon... Ver mais

Classificada 1 em 5 estrelas

Absolutely awful company, false promises and still no goods, we’re now into the fourth week and zero sign of delivery - AVOID at all costs. I’ve actually given up now!! 😒

Classificada 5 em 5 estrelas

Entgegen der vielen schlechten Bewertungen habe ich eine sehr gute Erfahrung mit dem Shop gemacht. Ich habe vor ca 1,5 Wochen eine Tasche bestellt , die ich heute erhalten habe. Die Tasche ist exakt s... Ver mais


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

207 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(207)

197 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Small waist big bum not recommended:(

Ordered a Faja, usually I be a small but this product doesn’t do curvy women just small everywhere so I asked to return the product which I could not untill I wrote a bad review, gave me 2 options return (on own cost) or get a replacement. I really wanted this product to work so I asked for XL, although the quality looks good the product is just not made for small waist and a big bum. For someone who’s curvy and had has several fajas, this must be the one I would not recommend to anyone. Sorry I could not write anything better.

10 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Initially nervous but turned out great ...

Initially I was nervous about purchasing from this brand as I had not heard much about them ....but I must say for quality and customer support this brand has absolutely outdone themselves. Customer support response Time was fast,shipping was reasonable and precise, and the quality of these items is top notch.
Kaye was especially amazing/nice you could tell there was always person who cared at the other end. Hands down an amazing experience will purchase again!

4 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Theariadne

The customer service experience from Kate helped my initial frustration!
I thought the purse was being ordered from the UK , but delivery took longer than expected.
Long story made short, got a replacement for a faulty handle. Happy at last! 😎

25 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Wrong item and no refund or exchange!!

I ordered a ring from them, it arrived and was the wrong item. I ordered a silver ring and what was delivered was gold. I reached out, expecting and easy refund or exchange but have been completely IGNORED despite multiple emails. I am £100 out of pocket with the wrong item. Absolutely disgusting.

9 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

My wife ordered a purse at a 20%…

My wife ordered a purse at a 20% discount which was not applied. Moreover they doubled the order, ie charged my cc twice.Only one purse was received. . They also levied an unauthorized "International fee". WE intend to reverse cc charges and file a formal complaint against this co.

20 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Returning a bag

I am so so upset. I ordered a bag 10 days ago. What showed up and what was advertised is a huge huge difference!!!! It’s a polene dupe with polene written at bottom. Nowhere on their website is this even shown. It’s like I’ve bought a bag from a charity store. It has come with no paperwork and their company is absolutely useless at getting back to you.

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great support from team

I ordered a handbag for my daughter for Christmas and immediately realised I had made a mistake with the order. I contacted the Ariadne team and Katie responded quickly and rectified the mistake. When my daughter received the bag on Christmas day, she told me it was the wrong size and colour! I contacted the support team again and they arranged for the correct bag to be delivered free of charge and gave clear instructions on how to return the original. All through these communications Katie was, polite, helpful and professional. I am not usually so disorganised and she made shopping with Ariadne much easier.
By the way, my daughter loves her new handbag!

19 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Fraudulent misrepresentation

Item purchased had very clear details of 14 day return refund policy next to the item . This is misrepresentation as they had no intention of honouring this despite repeated emails . This is a con !! They refer to T and Cs nowhere on this page , buried somewhere else . The wording on the product page is very clear !
At best incompetence , at worst this is fraud .

18 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Buy buy buy

The box was so special it made the ring even more perfect, if that was possible. The ring was so sparkly and beautiful 😍

19 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a shoulder bag

Ordered a shoulder bag. The description is poor, the delivery is terrible and the refund policy impossible. I got a much better product from M&S for the same price. Don’t use this company

7 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered from this brand wanted to try…

I ordered from this brand wanted to try there body garments at I just had surgery however unfortunately my surgeon said I couldn’t ware the one piece I needs them separately ! I emailed them as I had already brought 2 but wanted to cancel the order and buy them again in a smaller size on a later date. Kate emailed me back was super
Helpful and cancelled the orders , saved me the hassle of me having to return them. Thank you so much for your help.

5 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Purchased 2 items

Purchased 2 items, had one small issue with one item. Contacted customer service. Got a response very quickly and resolved my issue. Excellent customer service, would highly recommend.

31 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful necklace with great detail

I have purchased 2 items from this company.. the workmanship is fantastic.. can recommend them for personal gifts jewellery etc.. the team are very responsive to questions.. I will be putting another order in soon thank you

15 de dezembro de 2025
Opinião espontânea

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