Nachdem mir zuerst ein falsches Produkt geschickt wurde, habe ich nach der Aufnahme mit dem Kundencenter durch Olivia einen kostenlosen Ersatz erhalten. Vielen Dank dafür ☺️
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ich habe dort einen Ring bestellt, Lieferung hat ewig gedauert, sodass ich die Annahme verweigert habe. Sie haben den Ring dann einfach nochmal losgeschickt und da er vom Nachbarn angenommen wurde kon... Ver mais
Absolutely awful company, false promises and still no goods, we’re now into the fourth week and zero sign of delivery - AVOID at all costs. I’ve actually given up now!! 😒
Entgegen der vielen schlechten Bewertungen habe ich eine sehr gute Erfahrung mit dem Shop gemacht. Ich habe vor ca 1,5 Wochen eine Tasche bestellt , die ich heute erhalten habe. Die Tasche ist exakt s... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 28% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Small waist big bum not recommended:(
Ordered a Faja, usually I be a small but this product doesn’t do curvy women just small everywhere so I asked to return the product which I could not untill I wrote a bad review, gave me 2 options return (on own cost) or get a replacement. I really wanted this product to work so I asked for XL, although the quality looks good the product is just not made for small waist and a big bum. For someone who’s curvy and had has several fajas, this must be the one I would not recommend to anyone. Sorry I could not write anything better.
Handbag was of such poor quality thar…
Handbag was of such poor quality thar the stitching has gone already. I've gone back to the handbag I had before which is still going strong.
Initially nervous but turned out great ...
Initially I was nervous about purchasing from this brand as I had not heard much about them ....but I must say for quality and customer support this brand has absolutely outdone themselves. Customer support response Time was fast,shipping was reasonable and precise, and the quality of these items is top notch.
Kaye was especially amazing/nice you could tell there was always person who cared at the other end. Hands down an amazing experience will purchase again!
Very polite and you get Information…
Very polite and you get Information quickly
Toller Support
Toller Support, es wurde eine gute Lösung gefunden. Kate war sehr engagiert und freundlich.
Theariadne
The customer service experience from Kate helped my initial frustration!
I thought the purse was being ordered from the UK , but delivery took longer than expected.
Long story made short, got a replacement for a faulty handle. Happy at last! 😎
Wrong item and no refund or exchange!!
I ordered a ring from them, it arrived and was the wrong item. I ordered a silver ring and what was delivered was gold. I reached out, expecting and easy refund or exchange but have been completely IGNORED despite multiple emails. I am £100 out of pocket with the wrong item. Absolutely disgusting.
Ariadne and Kate were very helpful!
Ariadne and Kate were very helpful!
My wife ordered a purse at a 20%…
My wife ordered a purse at a 20% discount which was not applied. Moreover they doubled the order, ie charged my cc twice.Only one purse was received. . They also levied an unauthorized "International fee". WE intend to reverse cc charges and file a formal complaint against this co.
Great after sales service received from…
Great after sales service received from Kate who was so so helpful, thank you , the ring is lovely, my daughter is so pleased with the item my husband who has recently passed chose for her.
Returning a bag
I am so so upset. I ordered a bag 10 days ago. What showed up and what was advertised is a huge huge difference!!!! It’s a polene dupe with polene written at bottom. Nowhere on their website is this even shown. It’s like I’ve bought a bag from a charity store. It has come with no paperwork and their company is absolutely useless at getting back to you.
Great support from team
I ordered a handbag for my daughter for Christmas and immediately realised I had made a mistake with the order. I contacted the Ariadne team and Katie responded quickly and rectified the mistake. When my daughter received the bag on Christmas day, she told me it was the wrong size and colour! I contacted the support team again and they arranged for the correct bag to be delivered free of charge and gave clear instructions on how to return the original. All through these communications Katie was, polite, helpful and professional. I am not usually so disorganised and she made shopping with Ariadne much easier.
By the way, my daughter loves her new handbag!
Fraudulent misrepresentation
Item purchased had very clear details of 14 day return refund policy next to the item . This is misrepresentation as they had no intention of honouring this despite repeated emails . This is a con !! They refer to T and Cs nowhere on this page , buried somewhere else . The wording on the product page is very clear !
At best incompetence , at worst this is fraud .
Buy buy buy
The box was so special it made the ring even more perfect, if that was possible. The ring was so sparkly and beautiful 😍
Great customer service
Great customer service. Kate has been very helpful while sorting my enquiry.
The manager is very interesting.top 10…
The manager is very interesting.top 10 pis works☺️
Ordered a shoulder bag
Ordered a shoulder bag. The description is poor, the delivery is terrible and the refund policy impossible. I got a much better product from M&S for the same price. Don’t use this company
I ordered from this brand wanted to try…
I ordered from this brand wanted to try there body garments at I just had surgery however unfortunately my surgeon said I couldn’t ware the one piece I needs them separately ! I emailed them as I had already brought 2 but wanted to cancel the order and buy them again in a smaller size on a later date. Kate emailed me back was super
Helpful and cancelled the orders , saved me the hassle of me having to return them. Thank you so much for your help.
Purchased 2 items
Purchased 2 items, had one small issue with one item. Contacted customer service. Got a response very quickly and resolved my issue. Excellent customer service, would highly recommend.
Beautiful necklace with great detail
I have purchased 2 items from this company.. the workmanship is fantastic.. can recommend them for personal gifts jewellery etc.. the team are very responsive to questions.. I will be putting another order in soon thank you
A Experiência Trustpilot
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