Theariadne Opiniões 

207
TrustScore: 3 em 5

3,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nachdem mir zuerst ein falsches Produkt geschickt wurde, habe ich nach der Aufnahme mit dem Kundencenter durch Olivia einen kostenlosen Ersatz erhalten. Vielen Dank dafür ☺️

Classificada 1 em 5 estrelas

Ich habe dort einen Ring bestellt, Lieferung hat ewig gedauert, sodass ich die Annahme verweigert habe. Sie haben den Ring dann einfach nochmal losgeschickt und da er vom Nachbarn angenommen wurde kon... Ver mais

Classificada 1 em 5 estrelas

Absolutely awful company, false promises and still no goods, we’re now into the fourth week and zero sign of delivery - AVOID at all costs. I’ve actually given up now!! 😒

Classificada 5 em 5 estrelas

Entgegen der vielen schlechten Bewertungen habe ich eine sehr gute Erfahrung mit dem Shop gemacht. Ich habe vor ca 1,5 Wochen eine Tasche bestellt , die ich heute erhalten habe. Die Tasche ist exakt s... Ver mais


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

207 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 28% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(207)

197 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful ring

Beautiful ring. Arrived very quickly. Packaging was lovely which is great because it was bought for a Christmas present. Adjustable size works really well.

31 de dezembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Got a bag as a present from my BF

Got a bag as a present from my BF, but be aware with this website, shipping took a while and the photos of the model are taken from a insta profile (Anna.Wein) and obvs it’s a dupe, with the logo of the “duped” brand on the bag, even though the OG is £300+. It’s not a problem, but be aware if it’s something you care about that the photos probably aren’t theirs!

28 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Slow support response, wrong order

I am still struggling in talking to their support team about sending me the wrong order. I order 2 bags, received 1 and the wrong one. I am struggling to receive my refund now. Can you please speed up the process of refund? Thanks order 11007.

28 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Long wait time and wrong order received

I ordered 2 rings at the begining of Decemeber so I would have these for Christmas. One was personalised, which i paid more for. 2 rings arrived today, one of which was not what I ordered, and both personalosed with completely different names. Wish I'd never bothered to be honest as its been a huge disappointment!

27 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Keine Lieferung, keine Kommunikation

Ich warte seit Wochen auf die Lieferung meiner Bestellung, ich erhalte keine Informationen mehr, keine Antwort mehr auf meine Nachfragen. Seit Anfang Dezember liegt das Paket laut Sendungsverfolgung an einem Ort, und es tut sich nichts mehr. Sehr unseriöses Verhalten! Ich versuche weiter, in Kontakt zu kommen, um die Sache aufzuklären und an das Paket zu kommen, aber seitens Ariadné gibt es keinerlei Bemühungen!

27 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good handbag.

I ordered a handbag for my wife and she absolutely loved it. The leather finish is good.

22 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Don’t waste your money!

Hi, I bought my daughter a brown slouch handbag for her birthday and within 8 weeks, the material started peeling. I emailed to complain but have not heard back. She can no longer use the bag!

1 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible service. Money taken, no goods!

Ordered a bag on 1/12/25 and I still haven’t received it. Yodel were the delivery company but seem to have lost it mid journey. Have had multiple emails with the Ariadne with several autogenerated replies all saying the same thing; they will look into it. They have been no help at all. Feel like they may be scammers! Watch out people don’t use them. Delivery from China as well, which is not evident on the website.

23 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Does not even deserve one star

Does not even deserve one star. Ordered on 25/11 still not received it after nearly a month. Had the usual response from ‘Katie’ who said she was personally going to make sure it would be delivered by 19/12. That date has been and Gone and still not received it. Sent 3 emails to cancel but i ended up having to go though my bank for a refund. Avoid at all costs they are clearly scammers!

25 de novembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hello, Could you please share your order ID?
It seems we are unable to find your order.

Classificada 1 em 5 estrelas

Made a purchase with this company…

Made a purchase with this company ARIADNÉ on Dec 8. Received tracking that was fraudulent. Reached out several times, only to be giving incorrect statements about where the item was located. It remained in Illinois since the beginning. I will report to business review sites.

8 de dezembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hello,
We apologise for the inconvenience caused due to Season Rush Holidays.
Your order was successfully delivered as priority before Christmas.
We hope this helps.

Classificada 1 em 5 estrelas

I placed an order on the website on 28…

I placed an order on the website on 28 November and have still not received my item. I have contacted the company several times and was provided with tracking information that has not updated. The items have not yet been dispatched. I will wait one more week, after which I will contact my bank to request a refund if the matter is not resolved.

21 de dezembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hello,
It seems you haven't placed an order with us.
Could you please share your order information.
Thanks!

Classificada 5 em 5 estrelas

Early Christmas present!

From the moment I clicked on this company for a purchase I was treated with friendliness, efficiency and an obvious desire to help me with my choice.Thank you "Kate"-I'll be back Ariadne!

12 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Hervorragende Beratung und ein wirklich…

Hervorragende Beratung und ein wirklich toller Service. Kate ist äußerst kompetent, freundlich und sehr erfahren - man fühlt sich sofort bestens aufgehoben. Sie hat alles perfekt und zuverlässig für mich geregelt und dabei immer sehr entgegenkommend. Bin einfach rundum zufrieden! :)

15 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Flexible and responsive. Great to deal with.

We realised we’d made a mistake in our order and reached out to the company who have responded promptly and compassionately and helped us to correct the error before it was too late. A lot of companies would just say ‘tough’ and insist on us having to start again. Much appreciated! 👍😊

15 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered an item on 25/11/2025

Ordered an item on 25/11/2025, 10 days had received nothing so I chased. Received an email from ‘Katie’ and now keep on getting lots of updates which seems to show the package on numerous flights and arriving at ‘processing hubs’ but it never gives the location. It is now 14/12/2025 and no delivery. Tracking says it is at another ‘processing hub’.Do not waste your money as this is either a scam company or they take far too long to deliver. Giving it another 5 days then going to ask for a refund - given other reviews I think that it unlikely to happen! So many of these companies popping up on Facebook - I now look at reviews on Trust pilot as so many of them are scams.

14 de dezembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hello,
We sincerely apologise for the inconvenience.
Could you please share your order ID?
We will ensure that your order is delivered quickly.
Thank You!

Classificada 5 em 5 estrelas

Very good company!

Placed 2 orders with the Ariadne company recently. Texted them with a problem about an incorrect shipping address I gave them. They got back to me promptly
& were going to solve my problem.
Very good company customer service!
I will definitely use them again.

12 de dezembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hello,
Thank you so much for sharing your experience.
We look forward to serving you again:)

Classificada 1 em 5 estrelas

Ich habe da leider eine Tasche…

Ich habe da leider eine Tasche bestellt,die nicht der Abbildung entsprach. Ich wollte Sie zurückgeben. der Verkäufer hat mir folgendes Angebot gemacht: 25% des Kaufpreises zurückgeben und die Tasche durfte ich behalten oder 60% des Preises als Gutschein.
Sowas habe ich noch nie erlebt, so was Betrügerisches.

5 de dezembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hallo,
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. Könnten Sie uns bitte Ihre Bestellnummer mitteilen?
Danke schön!

Classificada 1 em 5 estrelas

Avoid this company

Avoid this company! I have just received my delivery over 3 weeks after placing the order . I had multiple ‘updates’ informing me it was on various flights and then it was with the courier but it still didn’t arrive. I was even told a free gift had been added to the order as an apology for the delay but no sign of that either. I ended up having to buy a replacement bag for my daughter’s birthday as this one didn’t arrive in time.

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This site is a scam

This site is a scam, I ordered over a month ago gave me false tracking details that never seem to update then don't refund your money. They told me refund will be process then said there was an error. DO NOT buy from here as they do not deliver goods and do not refund you will have to do it through your bank.

8 de novembro de 2025
Opinião espontânea
logótipo da Theariadne

Resposta da Theariadne

Hello,
We are unable to find any order from you.
We have already requested you to kindly share your order details with us so we can assist you further. But we are still awaiting your response.
Thank You

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