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Theatretrain Opiniões 

770
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What an amazing performing arts school. I have had the privilege, not only for my daughter to have attended it for the past 9 years, but also to be welcomed to the theatre family as a chaperone. I hav... Ver mais

Classificada 5 em 5 estrelas

My daughter’s third year back at Waltham Forest Theatretrain and she couldn’t wait. After her first day back she said she got excitement in her world, her words. The Saturday singing, dancing and acti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My son James attended 2 special workshops by Theatretrain Kings Lynn, Disney and Matilda. He really enjoyed both days,even though he was nervous about going. Kate and the team are so professional and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My daughter Cobie goes to TheatreTrain Bristol on a Saturday run by Sue and her wonderful team. She absolutely loves going and enjoys every minute. We always get a repeat performance back home of ever... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grupo de Artes Perfomativas

Escrito pela empresa

Theatretrain is a franchise performing arts company offering professional classes in singing, dancing and acting for 4 to 18-year-olds at almost seventy centres across England and Wales. Established in 1992 by educator, author and industry expert Kevin Dowsett, Theatretrain has become synonymous with excellent teaching standards and large scale national performances at prestigious venues such as The Royal Albert Hall and O2 Arena. Kevin has always believed in the power of the performing arts to enhance young people's lives and provide them with the necessary skills to reach their full potential in any career they choose. A solid foundation in teamwork, communication skills, resilience and confidence can take you anywhere! Theatretrain centres are known for their warm welcome as well as their professional attitude. No auditions are necessary and all levels of ability are catered for. For students wishing to get a taste of the professional world of film, TV, stage and live events work, professional representation is available on completion of six months Theatretrain membership.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

770 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(770)

133 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The whole KINGS LYNN team are so welcoming

KINGS LYNN - The whole team are so welcoming, kind and attentive. My daughter absolutely loves attending and has blossomed as time has gone on, its been lovely to see her confidence grow.

13 de dezembro de 2025
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Resposta da Theatretrain

Thanks for a great review Jemma.

Classificada 5 em 5 estrelas

Theatretrain has allowed my child to…

Theatretrain has allowed my child to grow in confidence and feel proud of the person she is.
The staff are kind,understanding and respectful of each child's needs.

16 de dezembro de 2025
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Resposta da Theatretrain

Thanks for the great review Melanie.

Classificada 5 em 5 estrelas

Theatretrain King’s Lynn is an exciting…

Theatretrain King’s Lynn is an exciting opportunity for children to express themselves in acting, singing and dancing. My daughter loves it. Over 3 years she grew in confidence, learnt lots of new skills and got some friends. Theatretrain Kings Lynn is like a big family, where everyone is so kind and caring. And this is exciting to watch their shows in a warm, welcoming atmosphere. Wishing all of the team lots of inspiration and fun!

14 de dezembro de 2025
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Resposta da Theatretrain

Thanks for the 5 stars. We're glad your daughter loves our classes.

Classificada 5 em 5 estrelas

The show was beautifully presented

The show was beautifully presented, it ran smoothly and demonstrated how hard the children and crew had all worked to put it together. One of the best things was seeing the obvious enjoyment the children got out of it.
Some of the solo speech and singing was difficult to hear, so maybe more work on sound could be done?
Thank you for making it happen.

7 de dezembro de 2025
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Resposta da Theatretrain

Thanks for the 5 star review Jan. We are delighted that you enjoyed the show and appreciate the feedback regarding the sound issues. We will pass this on to the relevant department.

Classificada 1 em 5 estrelas

Unprofessional and Rude Company Director

My child has been a member of Maidstone Theatretrain for almost 2 years without any major issues. However, that quickly changed once I informed the company director (Olivia) that my child will be leaving.

Despite paying £000's in tuition costs, I was shocked to be told that I would need to pay additional costs for not providing sufficient notice, which the company director insisted was "28 business days" and written in the company T's & C's. I was told several times that "this is company policy" in a manner that I find rude and unprofessional, which is very disappointing.

I later discovered on the company website that "28 calendar days" notice is required, which is actually less than the notice I provided.

Shortly after this, I was informed that the costs would be waived by "head office", rather than the company director acknowledging that a mistake has been made based on the information she provided.

I understand that mistakes can happen but would expect the company director to fully understand her own cancellation policy and communicate this effectively to all parents to avoid unnecessary costs.

I would also expect her to acknowledge and be accountable for any mistakes, to avoid them being repeated in future.

As a result of the unprofessional treatment I received, my child and I will not be returning to this school, and I will not recommend to other parents.

7 de dezembro de 2025
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Resposta da Theatretrain

Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience when giving notice, especially after your child has been part of Maidstone Theatretrain for almost two years. We never want any family to feel confused or upset when they decide to move on.
We recently updated our Terms & Conditions to make our notice period clearer for parents. The new 28-day calendar notice wording replaced our previous notice structure and was published on our website only a few days before your conversation with Olivia. As a result, there was a brief period where the new policy and the previous long-standing approach overlapped in practice, and I appreciate that this led to mixed messages and frustration.
Once the situation was clarified, we confirmed that no January fees were payable, as your notice met the updated requirement. I apologise that this wasn’t clear from the outset — that is on us as a company during the transition to the new terms, not on you.
I’d also like to reassure you that Olivia was applying the correct policy based on the Terms and Conditions in place at the time you joined, when our notice period was four weeks’ term-time notice. We updated this policy just last Wednesday across Theatretrain to improve fairness, clarity and transparency for families, and we are now supporting all Company Directors in applying the new T&Cs going forward.
Thank you again for your feedback. While we’re sorry to see your child leave, we wish you both the very best for the future.
If you would like to discuss this further, please feel free to contact me directly at admin@theatretrain.co.uk

Classificada 5 em 5 estrelas

I love watching my little sister…

I love watching my little sister perform in these showcases, it makes me so happy seeing her little smile and I’m glad she enjoys theatre train as much as I do! 🩷

7 de dezembro de 2025
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Resposta da Theatretrain

Thanks for the great review Poppy.

Classificada 5 em 5 estrelas

Really enjoyed the show today 30/11/25 …

Really enjoyed the show today Frozen 30/11/25 at the Cripps theatre Northampton. All of the caste shone with Kristoff shining out like a star.

30 de novembro de 2025
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Resposta da Theatretrain

Thanks for the 5 stars. We're glad you enjoyed the show.

Classificada 5 em 5 estrelas

Frozen Jr was brilliant

Amazing show and so wonderfully put together. The children were amazing and the staff did such a brilliant job planning it all. Can’t wait to see the next one!

30 de novembro de 2025
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Resposta da Theatretrain

Thanks for the 5 star review. We're so pleased you enjoyed the show.

Classificada 5 em 5 estrelas

Amazing opportunity

Theatretrain installed confidence and gave life changing experiences- it is run by Angels who nothing is too much trouble for. We will forever be grateful that you gave our daughter the chance to live her dreams - join today - it will be the best decision you can make

28 de novembro de 2025
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Resposta da Theatretrain

Thanks for the 5 stars Nikki.

Classificada 5 em 5 estrelas

Confidence, friendship and shows!

Theatre Train Waltham Forest is fantastic. For performance but also as a confidence builder and a place to make friends outside of school too. There are opportunities to shine as individuals but also a culture that celebrates each other too.

25 de outubro de 2025
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Resposta da Theatretrain

Thanks for the 5 star review.

Classificada 5 em 5 estrelas

Theatretrain is a fantastic…

Theatretrain is a fantastic introduction to all things performing for you children and young adults. My daughter has been a member for 4 years and continues to love it - brilliant teachers, excellent opportunities to perform in shows, and learn key skills.

25 de outubro de 2025
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Resposta da Theatretrain

Thanks for the 5 stars.

Classificada 5 em 5 estrelas

Iris has been attending King’s Lynn…

Iris has been attending King’s Lynn theatre train for 3 years and loves it! Her confidence and ability has grown so much. She has made life lasting presious memories ( such as performing at the Royal Albert Hall) Kate and the team are fabulous and always ensure that the children’s enjoyment is at the heart of everything!

23 de outubro de 2025
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Resposta da Theatretrain

Thanks for taking the time to review our classes.

Classificada 5 em 5 estrelas

Highly recommend 🌟🌟🌟🌟🌟

My daughter absolutely loves Theatre Train Kings Lynn. Kate and her team are absolutely brilliant and go out of their way to make every child feel valued and special. It’s absolutely obvious how much everyone enjoys their job. The show that the main company put on last year was was outstanding and super professional. I would highly recommend Theatretrain Kings Lynn to any parents who have a little one who loves music dancing or singing, or indeed all 3. Even if they don’t pursue a career performing, their enjoyment and confidence growth is absolutely priceless.

22 de outubro de 2025
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logótipo da Theatretrain

Resposta da Theatretrain

Thanks for the great review Rachel.

Classificada 5 em 5 estrelas

All round thumbs up

As a parent of a 7 year old from Theatretrain Loughton, I couldn’t be more proud of the way Jack and his mother organised everything and made it seem so effortless. Very impressed with the children’s final performance and that it all came together beautifully. Bravo to Jack and Gill and to our children xx

21 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely facility.

The teachers are absolutely incredible and give every child their opportunity to shine. They always go above an beyond to make everyone feel comfortable in each class or show. They teach the obvious skills of acting singing and dancing but also teach things such as confidence, dedication and team working skills. TheatreTrain has given me so many delightful memories and a large part of that is the time and effort the staff put in and the care they show to each student. Thank you so much TheatreTrain Luton for the amazing experience.

4 de outubro de 2025
Opinião espontânea

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