Fantastic customer service I purchased the wrong perfume accidentally. The customer service from The Beautiful was amazing. Harriet responded almost immediately, and out of hours. I returned the sc... Ver mais
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Leia as opiniões dos outros
Perfect! Best, most competitive price online for the fragrance I wanted to purchase, and, even better, it was sent out the same day, arrived two days after purchase! Free postage and beautifully, secu... Ver mais
Im happy with my parcel, i received my two items in good condition even taped the lid on an item that had no box to ensure it wouldn't leak. They came fully protected and they even gave me a couple fr... Ver mais
I received an expired product, but after some communication, the company resolved it and issued a refund. While I appreciate that the issue was eventually resolved, it did take some time and effo... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Beautiful™ - Uncovering The World's Best Beauty Discoveries. Worldwide shipping from the UK.
Informações de contacto
Unit 5 Williams Court, Littlemead Industrial Estate, GU6 8NE, Cranleigh, Reino Unido
- 01483 906802
- support@thebeautiful.co.uk
- thebeautiful.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
beautyful......
I had the most wonderful experience on…
I had the most wonderful experience on Wednesday. I called and spoke with a lovely lady who helped with fine some products to help with rosacea and dark spots. I've tried endless products and struggled to find something that helps. I placed my order over the phone on the same day, and the next morning it arrived with the post. Absolutely tremendous service, and a local number to call too which is a rarity these days. Thank you for everything, and i will absolutely come back to replenish my products when they have been used. This is best online shopping experience I have had in a very long time.

Resposta da The Beautiful™
Don't recommending purchasing…
Don't recommending purchasing electronics from this website. I ordered the Dr Dennis lip LED mask, within a couple of months the battery deteriorated. After emails back and forth, telling the company that the mask requires charging after each use, they asked me to send it back to them at my own expense, they tested it within a few hours of it's arrival and concluded that the device is working fine. I explained to them that if you fully charge the device and continuously switch it on, it'll keep working but realistically you use this device once a day so there test wasn't sufficient, after returning it back to me, the same thing continued happening and they wouldn't accept my explanation for this and asked me to speak to Dr Dennis directly, they were also no help whatsoever, they just said the device has been tested and they will not be able to do anything further or return it. This is within the warranty period and I have only used the cable that the device came with directly into a USB socket so I have followed the manufacturers advice for charging. In summary the device itself has a very poor battery, you'll have to charge it before each use and I can only imagine that eventually it'll stop working all together. I wouldn't be repurchasing or recommending for anyone to purchase electronics from this website, since they don't really follow the warranty protocols.

Resposta da The Beautiful™
Excellent service!
Items promptly dispatched and well…
Items promptly dispatched and well packaged.
I contacted customer services to ask a question regarding my other - they were extremely friendly and helpful.
Wouldn’t hesitate to make further purchases.
The fastest order > despatch > delivery…
The fastest order > despatch > delivery I ever did see. Order at 3:45pm on Tuesday, received at 9am Wednesday with my post, that's not even 24 hours. The box smells amazing when I opened it, I think it must be scented with something lovely, and the delivery slip has a handwritten note saying 'thank you', it made me feel like I was the only customer. 5 stars well deserved and I will absolutely be returning. Thank you for making an old gal' very happy.
Issue with the Product – Resolved
I received an expired product, but after some communication, the company resolved it and issued a refund.
While I appreciate that the issue was eventually resolved, it did take some time and effort to get there.
I believe this was a one-off situation, and I appreciate their follow-up and the final resolution. Thank you.
Purchased NIOD Hydration Vaccine
Purchased NIOD Hydration Vaccine. Excellent product, discounted, swift accurate order processing and delivery. Very happy
Order arrived promptly
Order arrived promptly and the packaging and order form smelt amazing!
Very happy
Superfast delivery.
Excellent price and value for money.
Will def buy again from this site
Wonderful store to buy from
Wonderful store to buy from.
A great range of natural products, especially many European brands, plus superb prices.
The delivery is fast too.
One of the best companies I ordered from
It's the only company outside my country where I order from!
Their customer service is excellent, and they communicate possible issues before they even ship the package to you.
Great products too which I cannot find locally, and the prices including the delivery fee are very fair.
I am happe thanks
good price and quick delivery
Excellent service and product arrived…
Excellent service and product arrived very swiftly.

Resposta da The Beautiful™
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