Ordering, and confirmation was great. Great product choice and availability. But then it went quiet! The tracking from you through "SHOP" was crap! Non existent. Then APC stepped in and within the del... Ver mais
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Leia as opiniões dos outros
Good price, quick delivery, and even arrived in lowenbrau crates which was a huge bonus and lovely surprise!
So I couldnt be home to accept delivery I left instructions to leave parcel behind the bins! They didnt And they didnt tell me where they did leave the delivery After talking to you, turns out... Ver mais
A empresa respondeu
Placed an order but found one crate had been damaged in transit. One phone call and 48hrs later, the order was fulfilled. The measure of a great company is always how the respond when things do not go... Ver mais
Informações sobre a empresa
Escrito pela empresa
Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.
Informações de contacto
32 Glasgow Road, Blantyre, G72 0JY, Glasgow, Reino Unido
- 01698 727777
- thebeertown.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very quick efficient service.
Very quick efficient service.
Beer ordered online from Germany on Friday evening and the beer delivered in time for a lunchtime session in Morecambe Bay on the Tuesday.
Brilliant customer services and great company to deal with
Fantastic company with competitive prices and speedy delivery. Had an issue with the delivery company called customer services and it was sorted in minutes. I will be using them again.

Resposta da The Beer Town
This is a very efficient Company with…
This is a very efficient Company with products arriving promptly. I ordered Bitburg Drive (alcohol free) and it was very good value.
Quick delivery.
Great price and delivered quickly what…
Great price and delivered quickly what more can you ask for.
Great seller and would highly recommend.
Superlative prompt service delivering…
Superlative prompt service delivering the best beer in the world. Many thanks.
Arrived quickly and well packed as a…
Arrived quickly and well packed as a surprise for my husband. Thank you
great selection fast delivery and good…
great selection fast delivery and good price, excellent!
Always fantastic choice& excellent…
Always fantastic choice& excellent delivery times. Bravo The Beer Town.

Resposta da The Beer Town
A Waste Of Time & Money
I ordered two cases of Sierra Nevada Pale Ale from The Beer Town and wish I hadn't. We opened the first case and none of the bottles we tasted were good; the beer was very slightly sweet, more like a juicy pale ale - which this beer isn't! I requested a refund on the site and waited days before a response. The Beer Town then refunded 20% of the case we'd opened and arranged for a collection of the second case. Collection by APC didn't happen, so a neighbour I'd asked to accept it had to wait in for two days. There were errors during several stages of the communication; in total I exchanged over 30 emails, simply trying to get the second case collected. The following day, APC called to say the collection hadn't been made! So, more emails. There had been no instructions re: packing the case for collection, no return label or anything else so I was lucky I thought to put The Beer Town address on the box, so that APC could eventually identify it. The Beer Town did at least refund for the returned case but I've still paid 80% of the cost of a case of undrinkable beer. I've emailed The Beer Town stating this but the replies have now stopped.
To summarise, after spending over a week trying to resolve this problem, I have 8 bottles left of beer I can't drink and am about £25 out of pocket. I've had several stressful email exchanges and two confusing telephone calls and therefore cannot recommend this seller. The handling of the collection process was particularly unprofessional, but The Beer Town could have made it right by refunding me in full. The fact that they just stop replying when I ask to be properly refunded really leaves a bad taste in the mouth.

Resposta da The Beer Town
Very competitive price
Very competitive price , reasonable service but crap delivery service

Resposta da The Beer Town
Great choice of german beers
Great choice of german beers, delivered in just a couple of days.
Great deals
Great zero delivery cost deal for loyal customers - looking forward to similar deals in the future🙂
Good beer, good service, what’s not to like?
Simple ordering process, much faster turnaround this time to dispatch, the order arrived intact having been well packaged.
Very pleased with my order 5*****
Been using beer town for a long while…
Been using beer town for a long while now never had any problems and always good on price
Perfect shopping experience
Perfect shopping experience , everything done exactly as it said on the tin ... delivery quicker than advertised , fabulous eervice

Resposta da The Beer Town
Great Service - good prices
excellent selection of German beers at good prices, and great quality courier's delivered very quickly.
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