Ordering, and confirmation was great. Great product choice and availability. But then it went quiet! The tracking from you through "SHOP" was crap! Non existent. Then APC stepped in and within the del... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Good price, quick delivery, and even arrived in lowenbrau crates which was a huge bonus and lovely surprise!
So I couldnt be home to accept delivery I left instructions to leave parcel behind the bins! They didnt And they didnt tell me where they did leave the delivery After talking to you, turns out... Ver mais
A empresa respondeu
Placed an order but found one crate had been damaged in transit. One phone call and 48hrs later, the order was fulfilled. The measure of a great company is always how the respond when things do not go... Ver mais
Informações sobre a empresa
Escrito pela empresa
Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.
Informações de contacto
32 Glasgow Road, Blantyre, G72 0JY, Glasgow, Reino Unido
- 01698 727777
- thebeertown.co.uk
4,6
Excelente
991 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 34% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Extremely fast delivery
26 de março de 2026
So I couldnt be home to accept delivery
So I couldnt be home to accept delivery
I left instructions to leave parcel behind the bins!
They didnt
And they didnt tell me where they did leave the delivery
After talking to you, turns out they left the delivery of alcohol next door...to a young lady under 18yrs who isnt called Amy
I look forward to your response
great product ..would be a shame if I couldnt re-purchase, but ..stuff happens
best wishes
17 de março de 2026
Resposta da The Beer Town
Hi Ross,
Thanks for your review.
Please get in contact via our email hello@thebeertown.co.uk to discuss your issue.
Thanks
The Beer Town
Resposta da The Beer Town
Thanks for the feedback Stephen, hope you enjoy😄
Great selection, good prices
Had an issue with an order and customer service were very quick to resolve. Great selection of German beer. Would definitely order again.
23 de março de 2026
Opinião espontânea
Best price in the country..
Best price in the country... I know I've looked.
Easy to use website, Fantastic service, delivery quicker than expected
Can't fault them.👍
17 de março de 2026
good delivery cheap prices staff are ok…
good delivery cheap prices staff are ok all good
10 de março de 2026
Always Reliable
5 de março de 2026
Broken bottles
Order number 27632 I ordered this 24th Feb 26 it arrived 26th Feb 26 just recently opened a box of beers to find 3 bottles broken
26 de fevereiro de 2026
Resposta da The Beer Town
Hi Raymond,
Thank you for your review.
Firstly, I can only apologise that your order wasn't up to standard.
However, we do feel that the one star is a bit harsh, as you left the negative review first, before you emailed into us just before 10pm last night.
We are currently looking into this, and will be in touch with yourself as quick as we can to get everything sorted.
Thanks
The Beer Town
Fast delivery
Case came within 2 days all intact, great stuff. Although the customer service could do with a bit of help, emailed the company as I never received a confirmation email upon payment, but received no reply
5 de março de 2026
Resposta da The Beer Town
Hi Kian,
Thanks for your review, and we're glad everything went well for you regarding the products.
We have checked and a conformation was sent to yourself just after placing your order, however sometimes they can end up in the spam/junk folder unfortunately.
In regards to the no reply, after reading back through our customer enquiries, you had first emailed asking about the conformation email at 10.24am on the 4th, and one of the members of our team replied at 10.36am on the 4th.
I am unsure if your inbox filters out or blocks our emails, as that makes 2 emails that you were unable to see.
If you do order from us again in the future, and you are still having issues getting in contact, you can use the online message feature on our website which will be picked up as soon as possible.
Apologies for any inconvenience the emails may have caused, and we hope you enjoy :)
Kind regards
The Beer Town
Great range of high quality beers
Great range of beers, particularly from Germany where the quality is superb. Fast delivery by couriers that rarely make breakages, a good service all round that I'd recommend to beer lovers looking for quality that's difficult to find in supermarkets.
5 de março de 2026
Simple purchasing experience and really…
Simple purchasing experience and really fast delivery to door
5 de março de 2026
Usual excellent service.
23 de fevereiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.