A huge thank you to Ethan! I contacted the Branded Company with a really last minute request after I'd been let down elsewhere. The communication, knowledge and support were all absolutely incredible,... Ver mais
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Leia as opiniões dos outros
I contacted The Branded Company with a very last-minute order for an upcoming conference, and Ethan was absolutely brilliant from start to finish! He was quick to respond, incredibly helpful an... Ver mais
I needed company merch for an event in 48hrs and Sam was an absolute lifesaver. The communication was quick and efficient and he was able to get all my merch to me on a Monday morning before lunch. No... Ver mais
Excellent service. Large range of products and through Ethan we were able to find exactly what we needed. Very helpful throughout our decision making process, answers to emails within the hour. The fi... Ver mais
Informações sobre a empresa
Escrito pela empresa
At The Branded Company, we believe that every brand has a story—and we specialise in bringing that story to life through quality promotional merchandise, branded clothing and corporate gifts. Based in Leicester, we serve clients across the United Kingdom, offering an extensive product range that spans everything from custom‑printed apparel and workwear to bespoke bags, drinkware and eco‑friendly giveaway items.
Informações de contacto
Unit E3, Leicester Business Centre, 111 Ross Walk, LE4 5HH, Leicester, Reino Unido
- 01162982555
- chet@thebrandedcompany.co.uk
- thebrandedcompany.co.uk
4,9
Excelente
184 opiniões
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Top quality and service
It's already a few years I'm working with The Branded Company, specially Sam, and I couldn't be happier. It's not only about the quality, which is always good and at the level expected, but the incredible service, fast replies and support you get from the first interaction. We never had any issues with deliveries even when our requests have been very short notice. Thank you for your incredible support, Sam!
22 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you so much for your wonderful review!
We’re thrilled to hear that Sam and the team have consistently delivered top-quality products and exceptional service over the years. It’s fantastic to know that even last-minute requests are handled smoothly and that our support has made a positive difference.
We really appreciate your continued trust and kind words!
Always great service through The Brand…
Always great service through The Brand Company with Sam being our account manager. nothing is ever too much of a tasks to help assisting us
21 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your kind review!
We’re delighted to hear that Sam continues to provide great service and is always ready to help. It’s wonderful to know that you feel well supported by the team at The Branded Company!
Quick to respond
I have dealt with Sam Lane for a several years now and he's always really good at getting merchandise turned around really quickly. He lets me know if something is unlikely to be produced in time for any deadlines we have and provides alternative options.
19 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your kind feedback. We’re really pleased to hear that Sam continues to provide quick turnaround times, clear communication, and helpful alternatives when needed. I’ll be sure to pass your comments on to him.
Thanks again for your support!
Passive agressive support
Tried to ask a question about a type of product and some basic design spec questions involving a few different product lines and how we can brand them. Just wanting to know what products could display what we needed to display (there were about three different ones on the web page). I expected to be guided on what we could do and signposted, but instead was met with someone who obviously got out of bed the wrong way this morning. Truly shocked by the responses I got to my questions. There really wasn't any need at all to be like that. I was happy to be guided to the most suitable line to achieve what we needed, but instead was met with aggressive replies with loads of question marks at the end! Shocking service. They have just lost any future business with our company and our clients who come to us, and any future recommendations. I'm fully expecting a response to this that's just as bad!
20 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for taking the time to share your feedback. I’m very sorry to hear about your recent experience and that the support you received fell well below the standard you should expect from us.
You were absolutely right to expect clear guidance and helpful direction when asking about product options and branding capabilities. The tone and responses you describe are not acceptable, and I sincerely apologise for the frustration this caused.
We are looking into this internally so we can fully understand what happened and ensure it does not occur again. Your feedback is being taken seriously.
If you are open to it, I would welcome the opportunity to discuss your requirements properly and help identify the most suitable product options for what you were trying to achieve. Please feel free to reply directly to this email, and I will personally ensure you receive the support you were originally seeking.
Again, I’m very sorry for the experience you had, and thank you for bringing this to our attention
Great service
7 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your feedback! We’re glad to hear you received great service again and really appreciate your continued support.
Another excellent experience working…
Another excellent experience working with Sam.
15 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your great feedback. We’re delighted to hear you had another excellent experience working with Sam — I’ll be sure to pass this on to him. We really appreciate your continued support.
As vice chair of a parent carer forum…
As vice chair of a parent carer forum branded merchandise is important to us. Amar at the branded company was a huge help, polite and helpful, keeping me updated constantly with my requests.
12 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for taking the time to share your feedback. We’re really pleased to hear that Amar was helpful, polite, and kept you well informed throughout the process. We understand how important branded merchandise is for parent carer forums, and we’re glad we could support you. I’ll be sure to pass your kind comments on to Amar.
Attentive service from Amar.
Attentive service from Amar.
Thank you
14 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your feedback. We’re pleased to hear you received attentive service from Amar — I’ll be sure to pass this on to him.
Excellent customer Service
I had an excellent experience from start to finish. The customer service from Amar was outstanding—very friendly, approachable, and efficient in handling my queries. Communication was clear and timely, which made the process smooth and stress-free.
The product arrived exactly on schedule, well-packaged, and in perfect condition. The quality exceeded my expectations, and everything worked as described. It’s clear that attention to detail and customer satisfaction are priorities for this company.
Overall, I’m extremely pleased with both the service and the product. I would highly recommend them to anyone looking for reliability, quality, and great customer care.
14 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your fantastic feedback! We’re delighted Amar provided such friendly and efficient service, and that your order arrived on time and in perfect condition. We really appreciate your recommendation and are thrilled you’re happy with both the service and product.
Great helpful service
Great helpful service, fabulous product. Delivered ahead of schedule. Very Happy :)
12 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your kind feedback! We’re delighted you found our service helpful and that your product arrived ahead of schedule. We’re thrilled you’re very happy with everything!
Customer service at its very best!
Wow! This was customer service at it's very best! I made an enquiry on Monday and by Friday, I had 60 very cute Max The Monkey with printed T-shirts. Amar was amazing and answered every email very quickly and efficiently meaning that my order arrived in record time. Max is perfect, exactly what we wanted as a memento for the cast members of our theatre group. Will definitely use this company again. Thank you Amar!
5 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your fantastic feedback! We’re thrilled Amar could provide such quick and efficient service, and that Max the Monkey was exactly what you wanted. We really appreciate your support and look forward to working with you again!
Fast, quality service
Amar was great at ensuring our order was delivered on time (a day earlier which was a bonus!). Friendly and quick to respond to emails and queries.
Product quality seems great, haven't used the products yet but very pleased so far.
Good range of products to choose from.
7 de janeiro de 2026
Opinião espontânea
Resposta da The Branded Company
Thank you for your feedback! We’re delighted Amar could provide friendly, fast service and that your order arrived ahead of schedule. We’re glad you’re happy with the products so far and appreciate your kind comments!
Attention to detail makes all the difference
We have worked with Sam Lane of the Branded Company over several years and always found him to be extremely professional and helpful. Sam is always pleasant and polite and has gone above and beyond to provide the best products, often to our demandingly high specifications. I often happily recommend the Branded Company to fellow business people.
12 de dezembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for your fantastic review! We’re thrilled to hear that Sam and the team at The Branded Company have consistently met your high expectations. We truly value your continued trust and appreciate the recommendation to others. Looking forward to working with you again!
Another positive experience with The…
Another positive experience with The Branded Company. We know that Sam Lane will always reply and quote us with speed. We often have timeframes that are tight and Sam does his level best to meet these for us and will work with us to achieve difficult deadlines.
10 de dezembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for the great review! We're pleased to hear that Sam has been able to meet your tight deadlines and provide quick, reliable service. We value your continued trust and look forward to supporting your future projects!
A great experience dealing with Lou
A great experience dealing with Lou. The whole process was effortless on my part and couldn’t have been happier with our final product
8 de dezembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for your wonderful feedback! We're so glad to hear that Lou made the process effortless and that you're happy with the final product. We look forward to working with you again!
Great products and any minor problems…
Great products and any minor problems we've had have been rectified immediately. Lou is always quick to respond with products and quotes, making it very easy.
4 de dezembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for your feedback! We're glad to hear that Lou has been quick to address any issues and make the process easy for you. We’re thrilled you're happy with the products and look forward to continuing our partnership!
We had a fantastic experience with…
We had a fantastic experience with Lennon at The Branded Company. He turned around our request for little branded badges in no time and the filmmakers loved them. Will definitely return to this company and use them again.
13 de novembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for your fantastic review! We're thrilled to hear that Lennon delivered your branded badges quickly and that the filmmakers loved them. We look forward to working with you again soon!
Very good service
Very good service, good communication would highly recommend
5 de novembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for the positive feedback! We’re glad to hear you had a great experience with our service and communication. Your recommendation means a lot to us!
Great Experience!
We had a great experience ordering from The Branded Company with Lou - we had quite a tight turnaround to get the badges we ordered in for an event, and Lou was so helpful and accommodating. The badges arrived with time to spare and looked fantastic!
2 de dezembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for your wonderful review! We're thrilled Lou could accommodate your tight deadline and ensure the badges arrived on time and looking fantastic. We look forward to working with you again soon!
Thank you Sam L !
Thank you Sam L for helping me choose the best chargers for what we needed! They look great and you were so helpful!
1 de dezembro de 2025
Opinião espontânea
Resposta da The Branded Company
Thank you for your kind words! We're glad Sam could help you find the perfect chargers and that you're happy with how they turned out. We look forward to helping you again soon!
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