The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Ver mais
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Leia as opiniões dos outros
I purchased three straps from these guys. Shipping from the UK to the USA and unfortunately when the package arrived was broken and empty. Clearly either Royal Mail or USPS lost the merchandise and de... Ver mais
I recently purchased (3) straps, (2) for the Ultra and (1) for my older I watch….all of these straps are “as advertised” and leaving me as a very satisfied customer.
I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is re... Ver mais
Informações sobre a empresa
Escrito pela empresa
We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.
Informações de contacto
27 Old Gloucester St, Holborn, WC1N 3AX, London, Reino Unido
- info@thebridgewatches.com
- thebridgewatches.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Outstanding customer service
So this is an update to a review I posted a while ago. Initially I ordered the Goodwood strap for my Ultra, got the despatched confirmation email and then given the run around saying it was out of stock so ended up getting a strap I didn’t really want - was very disappointed so my review reflected that.
Next up was an email from Sarah in the support team offering to sort the issue for me so I’m now the proud owner of the strap I wanted in the colour I wanted.
Customer service couldn’t be better - and I’ve gone from a disappointed customer to one that will come back again !
So thank you - very happy with the strap and the service has gone above and beyond !
Great strap and delivered quicker than…
Great strap and delivered quicker than I expected. Will be ordering another one soon
Aurelias is better than the Apple OG!
I love my Apple Ultra Watch but the rubber band it came with is a bit clunky. Recently I purchased an Aurelias Strap in navy with silver hardware. The rubber is more flexible, the texture design is refined, the silver hardware complements the watch perfectly! So don't put up with the original. If you want a sporty band with a bit of style then get yourself an Aurelias!
This is my second Bridge band
This is my second Bridge band. I’ve had the orange one for about 6 months and now I’ve purchased the blue one. Great quality!
Beautifully made
Beautifully made and extremely high quality. Feels great on the wrist. Have had many watch straps for my Apple Watches over the years and this is by far the best!
Very high quality item
Very high quality item. You can literally feel the quality when you get it out of the box
Service Beyond Expectations!
I’ve ordered 3 watch bands from The Bridge. Great looks for an Apple Watch. Recently one of my bands did fit the watch properly. Contacted customer service, sent a video clip, and they sent me a replacement band of my own choosing. Our cousins in the UK are knocking it out of the park! Thank you!
A stand out choice
In a marketplace filled with cheap junk, The Bridge stands out with a selection of tasteful, quality bands at a reasonable price. Solid buying experience, fast shipping from the UK to Canada. Model purchased is The Helm in Navy with White stitching for the Apple Watch Ultra.
It was a very easy process to order a…
It was a very easy process to order a watch strap . I took delivery less than 2 days later which I am delighted with together with the packaging. If purchasing as a gift … Perfect !
Thank you to all involved. Regards Charles
I have always loved their products
I have always loved their products. Great quality and selection. Plus, shipping has been a breeze even though it is international.
My last purchase arrived empty. The package had been opened, and my purchase had been stolen somewhere along the way. I contacted customer service, and it was reshipped to me quickly. The package arrived without any further issue.
The products are amazing, shipping is quick, and the customer is trustworthy and efficient. Thanks. I'll be back!
Just received the Aurelius strap in…
Just received the Aurelius strap in British Racing Green fantastic strap and wearing it already
Received my watch strap for my Apple…
Received my watch strap for my Apple Watch Ultra 3. The strap quality is fantastic and the process from order to delivery was flawless.
Great service and product range.
Excellent quality & service
I couldn’t be happier with my Helm watch strap. I ordered it in the morning, it was dispatched within a couple of hours, and it arrived the very next day.
The quality is excellent. It feels premium, fits my Apple Watch perfectly, and looks even better in person. It has completely changed the look of my watch.
The service was just as impressive as the product. Fast dispatch, next day delivery, and a great quality strap. I would happily order from them again and highly recommend them.
Excellent product and First class…
Excellent product and First class customer service
Poor Customer Service resolved by owner
Shiny website, lovely straps, dreadful customer service. The straps look great but the problems continue.
a) I ordered and paid for a strap but cancelled it to take advantage of a 3 for 2 deal. When I received my refund they had deducted £3.99 despite the fact that i never received the strap.
b) Emails continually bounce back undeliverable,
c) The magnet fell out of the Polaris yellow 46mm strap that I ordered on Day 2 suggesting poor product quality. (Made in China?)
d) Very occasional responses from Sarah in Customer Service & very weak customer service & service recovery.
e) Told them that I don't need a free strap (which they kindly offered) just a replacement for my faulty Polaris Yellow 46mm but no response at all. I sometimes wonder if there is really anyone in Customer Service except one hour a week?
f) Finally spoke to the owner who called me and who resolved all issues. That’s quite impressive. Now received a replacement Polaris strap and also the £3.99 back.

Resposta da The Bridge | Watch Straps
Fantastic customer service
Bought a watch strap as a birthday gift for my brother. The strap did not quite fit the watch right so I reached out the the customer support team. The customer support team was super friendly and replaced with a different watch strap (that fits perfectly!) for no charge.
I ordered two watch straps
I ordered two watch straps , I was a bit apprehensive as I wasn’t sure about the quality I would be getting. I can honestly say I wouldn’t order another strap from anywhere else! 10/10 it’s perfect for me as I work in construction and they’re easy to maintain and clean.
Brilliant warranty service
Brilliant service. Have had the Henley strap for 18 months which sadly broke but customer service was amazing in replacing it under warranty. Had a replacement at my door within 2 days!
High-quality watch strap.
At last, a watch strap for my Apple Watch of the same high quality as the watch itself. Thank you The Bridge - great strap, great service, great price.
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