The Bridge | Watch Straps Opiniões 

181
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great website, easy ordering, good delivery, awesome product AND good service… So I ordered three straps, two came and were perfect, love them. One wasn’t quite right (wrong colour adapters). Mistakes... Ver mais

Classificada 5 em 5 estrelas

Sarah and the staff have been great in making my experience with ordering watch straps from the Bridge an enjoyable one. I needed to exchange some straps and they were very responsive in performing t... Ver mais

Classificada 5 em 5 estrelas

The Helm is the fifth band I've bought from The Bridge, and it may be my favorite. I wore it every day during a recent international trip, in and out of the water and through plenty of heat, and it st... Ver mais

Classificada 5 em 5 estrelas

I purchased three straps from these guys. Shipping from the UK to the USA and unfortunately when the package arrived was broken and empty. Clearly either Royal Mail or USPS lost the merchandise and de... Ver mais

Informações sobre a empresa

  1. Fabricante de relógios de pulso

Escrito pela empresa

We specialise in premium Apple Watch straps. From high grade silicone to Italian calfskin leather. We are obsessed with quality materials and versatile designs, allowing you to look good from the court, to the clubhouse.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

181 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(181)

73 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I ordered two watch straps

I ordered two watch straps , I was a bit apprehensive as I wasn’t sure about the quality I would be getting. I can honestly say I wouldn’t order another strap from anywhere else! 10/10 it’s perfect for me as I work in construction and they’re easy to maintain and clean.

21 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant warranty service

Brilliant service. Have had the Henley strap for 18 months which sadly broke but customer service was amazing in replacing it under warranty. Had a replacement at my door within 2 days!

23 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Shocking returns customer service! - Is it a scam??

I have purchased 3 watch straps for my iwatch. They were on an offer 3 for 2. 2 of the designs/quality did not justify the cost. I am in the process of trying to return the other 2 (they have not even been opened). The company is making the process of returning very difficult even when they have a returns policy in place. 4 days in and they still have not provided instructions of how to return. They have not given me a telephone number or the complaints procedure despite asking and they have asked twice for a reason for returning before allowing me to. The only option they have given is to return all 3. Do not buy from this company! They are scammers trying to get me to keep the 3 straps!

13 de julho de 2026
Opinião espontânea
logótipo da The Bridge | Watch Straps

Resposta da The Bridge | Watch Straps

Hi Karen! Firstly I’d like to apologise - this simply isn’t good enough. I don’t know what broke down in our usual process but I will be looking into this. As for now, you should receive an email from us with a proper solution. We will get this fixed for you. Once again, apologies that this has been the experience so far. We rarely ever get complaints about our returns policy, so something must have gone wrong in communicating this with you. Leave it with me.

Kind regards,
Oliver

Classificada 5 em 5 estrelas

Sara promptly responded to a concern …

Sara promptly responded to a concern with my favorite band quickly offering a perfect solution with genuine sincerity and prompt efficient communication and service. I am truly impressed. They stand behind unit brand and that will keep me a customer for many years. Great work Sara! Great product for the Bridge

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service experience

I've bought a number of straps from the Bridge and have always loved their products. Unfortunately there was an issue with one of the straps recently purchased so contacted their customer service. Their response was fantastic. Dealt with the issue promptly and professionally. Dispatched a replacement within days and followed up to check it had arrived and that I was happy.

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Warranty Honored

I purchased a watch band several months ago. Unfortunately, the clasp tore from the band. I contacted Sarah with customer service and she explained The Bridge would honor their warranty and just shipped a replacement band at no additional cost to me. She was courteous and prompt to respond to my inquiry. Thank you for a pleasant experience; I even ordered 2 additional bands.

23 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very Happy Customer

What a great watch straps -- I've bought 5 so far!!!
.....and customer service has been great - quick to respond and answered all my questions. Would highly recommend this company!

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Strap, Better Customer Service

Strap shipped super quickly and was exactly as I expected. However the strap arrived with a slight imperfection and I reached out to customer service. They immediately made things right and were super prompt and communicative throughout the process. Really impressed and would buy another strap from here again.

16 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I'm a big fan of both the quality…

I'm a big fan of both the quality product and the company. I have multiple bands and have had an opportunty to deal with customer service a few times. They do a great job and have always been able to resolve my minor issues. I recommend them HIGHLY!

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great product, top notch customer service!

I was mostly impressed by the responsiveness of their customer service! They shipped the wrong size for my Apple Watch Ultra, but immediately fixed the problem by shipping the right one!
And I wanted to order the Grand Prix band which wasn’t available at the time of my order, so they shipped it as a replacement when it became available at no extra cost.
My new wrist band looks great! It’s narrower than I thought it would be, but it makes it more elegant that way. I was worried about the length of it because I have a small wrist (18cm), but the last hole fits perfectly. I recommend this brand!

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service, quality and choice.

Excellent watch straps for Apple Watch wearers, and the quality of the straps are superb. Fast postage, very nice storage boxes and a lot of choice of what strap you want.

All round, first class.

5 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Customer Service

I am relatively new to Bridge Watch straps, and I have found the quality and construction to be the best I have seen.

I recently had an issue with a band and reached out to Customer Service. Sarah was amazing! I explained my concern, and she immediately was able to resolve my issue efficiently, with care, and top-level communication. I am a Bridge lifer!

Thank You!

27 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible service

After sharing that I had an issue with the in in the watch band, The Bridge responded almost immediately, asked to show them the issue and then sent a replacement band immediately. They just win a customer for life with the service combined with Hugh quality product. I’d pay more just knowing theee two things.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hassle-free resolution

I placed an order for two watch bands but initially only received one. After reaching out to customer service and providing the requested photos, I received the replacement within six days.

Thank you for the smooth and hassle-free resolution. I appreciate the prompt support.

6 de abril de 2026
Opinião espontânea

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