The CCTV Store Opiniões

244

•

4,6

Loja de equipamento de segurança

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Leia as opiniões dos outros

Great prices and the equipment is delivered really quickly. I've ordered a full Dahua CCTV system in the past which was really good, so when I moved house I went straight back to CCTV Store to order a... Ver mais

Fantastic service, Alarm arrived earlier than expected was a mistake with one item sent in the wrong colour from what was ordered but Huzi was in touch and sorted out the issue straightaway and sent c... Ver mais

Extremely helpfull and knowledgeable. Was looking into setting up a cctv system so I thought I would give them a call to discuss. My call was answered quickly by a friendly, very helpfull and professi... Ver mais

Friendly, great advice, helped me understand what new DVR I would need as my old one had been discontinued. Equipment arrived within 24 hrs and when I had questions for software install team quickly r... Ver mais

Informações sobre a empresa

Loja de equipamento de segurança

Escrito pela empresa

The CCTV Store is a leading supplier of cutting-edge security technology offering CCTV cameras, intruder alarms, intercom systems and more from the industry's largest and most innovative brands. From state-of-the-art CCTV cameras to sophisticated intruder alarms and easy to use intercom systems, we offer a diverse range of products to suit every security need. Whether you're protecting your home, business, or public space, you'll find the perfect solution in our extensive inventory at best prices. At The CCTV Store, we understand the importance of security in today's fast-paced world. That's why we've curated a range of products from industry leaders such as Hikvision, Dahua, Uniview, Ajax, AXPRO and more. With our extensive stock of top-quality equipment, fast dispatch and Next Day delivery, we ensure our customers have access to world class security products in no time. With The CCTV Store, you can trust that your security needs are in good hands, from purchase to installation and beyond. The CCTV Store - Helping You Keep an Eye!

Informações de contacto

4,6

Excelente

244 opiniões

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1 estrela

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Respondeu a 80% das suas opiniões negativas

Geralmente responde em 48 horas

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Great customer service, even on a Sunday, giving much appreciated advice and steering me in the right direction. This resulted in me purchasing what I needed and I'm now all up and running 2 days after my initial contact. New cctv DVR is working great!

12 de agosto de 2024

Resposta da The CCTV Store

25/08/2024

Hi Steve,

Thanks for taking the time to leave us a review. Glad we could help.

Have a great day.

Thanks!

6/08/2024

I had a disappointing experience with…

I had a disappointing experience with the CCTV Store. I reached out multiple times via email with questions about my order and never received a response. It’s extremely frustrating when customer service is lacking, and it leaves me feeling ignored. Due to this lack of communication, I’ve decided not to purchase from them again. I hope they improve their customer support in the future, as it could make a significant difference in overall satisfaction. ORDER TCS-W1811

6 de agosto de 2024

Opinião espontânea

Resposta da The CCTV Store

22/08/2024

Hi Mrs F,

Thanks for ordering with us.

We’re sorry that your experience was not as expected.

After scavenging our mailboxes, we found your emails. Unfortunately they landed in our spam folder which is not monitored and we had no idea that you were attempting to contact us.

Nevertheless, We responded straightaway and resolved the issue as quickly as possible. As of now your enquiry has been marked as concluded.

We understand that not getting a response after multiple attempts of contact can be frustrating and we apologise for the inconvenience this has caused.

Since the enquiry has been concluded as you expected, we hope you’ll consider us again for your future CCTV needs.

Have a great day.

Thanks!!

31/07/2024

Great Products

Great products, easy to find what I needed and a very fast service, well impressed and would recommend anyone to shop there.

29 de julho de 2024

Resposta da The CCTV Store

13/08/2024

Hi Allan,

Thanks for leaving us a 5 star review. Glad you liked our service and appreciate your recommendation.

Have a great day.

Thanks!

30/07/2024

Fast and reliable service.

29 de julho de 2024

Resposta da The CCTV Store

13/08/2024

Hi Mrs Diane Amos,

Thanks for leaving us a 5 star review. Glad you liked our service and found it reliable.

Have a great day.

Thanks!

30/07/2024

My old cctv recorder died and the brand…

My old cctv recorder died and the brand was no longer in business. Called the cctv store and they were helpful in recommending a suitable replacement as I wasn't sure which dvr would work with the camera setup. New dvr arrived next day and worked out of the box.

25 de julho de 2024

Resposta da The CCTV Store

13/08/2024

Hi KA,

Thanks for leaving us a fantastic review. Glad we could help resolve the issue.

Have a great day.

Thanks!

25/07/2024

great service

22 de julho de 2024

Resposta da The CCTV Store

26/07/2024

Hi Paul,

Thanks for leaving us a review. Glad you liked our service.

Have a great Day.

Thanks!

20/06/2024

20 de maio de 2024

Resposta da The CCTV Store

25/05/2024

Hi Alan,

Thanks for leaving us another great review. Have a great day.

Thanks!!

23/05/2024

Superb

Superb. I phoned for advice and the man I spoke to was extremely helpful. The camera I ordered arrived the following day. Will be buying anything I need in the future from this company.

20 de maio de 2024

Resposta da The CCTV Store

25/05/2024

Hi Paul,

Thanks for leaving us a great review. Glad we could help. Have a great day.

Thanks!!

19/05/2024

The experience from start to eventual…

The experience from start to eventual purchase of hikvision cameras was seamless with help and support from Huzi. His kindness and exemplary attitude ensures that my next purchase for an NVR, at the end of this month, will take place as planned.

14 de maio de 2024

Resposta da The CCTV Store

25/05/2024

Hi Douglas,

Thanks for leaving us a great review. Glad we could help. Appreciate your words. Have a great day.

Thanks!!

16/05/2024

phoned for information on a product being sold, they were very helpful,
Placed an order which was shipped, that day,
order received in perfect condition because all items were well packed.
will use this store again for more products in the future.

Tony

30 de abril de 2024

Resposta da The CCTV Store

14/05/2024

Hi Tony,

Thanks for leaving us a great review. Glad we could help with the order. Have a great day.

Thanks!!

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