The Controller People Opiniões 65

TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Sent off my ps5 controller due to bad stick drift affecting game play. Only took a couple of days and it’s so good now wish I done it sooner highly recommend Thankyou ( teresa )

Classificada 5 em 5 estrelas

Sent off my old Scuf controller to be repaired and honestly couldn’t be happier. The work went above and beyond what I expected — it feels amazing again and looks great too. The best part? It cost aro... Ver mais

Classificada 4 em 5 estrelas

How Fast do they deliver to Canada ?? Ontario area ?? I'm worried I won't receive it or it will get lost please reassure me been trying to contact via FB non-responsive I'm worried And on the fence ju... Ver mais

Classificada 5 em 5 estrelas

After watching these guys live on tiktok a few times repairing controllers and asking all questions+ providing advice. Decided to finally send off 1 PS5 Controller that had bad left stick... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Eventos e entretenimento

Escrito pela empresa

We offer custom controllers which can be modified and tailored extensively to suit your needs. The controllers are specially designed so that your gaming is efficient and ergonomic. We also deal with console and controller repairs and customise customer send-ins


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

65 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Really cool dude

Really cool dude, very helpful and gives good details about controllers and anything you need to know. Sent off 3 broken pads which all had stick drift. Came back fixed, really fast and styled how I wanted. Couldn’t recommend this guy anymore! 100% legit and 10/10 for the controllers. Cheers :)

6 de outubro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Appreciate you taking the effort to review us matey. The controllers came out very nice! :)

Classificada 5 em 5 estrelas

What more could you ask for

5 stars, customer service is top tier and really friendly, bought as a gift and they accommodated a special request not sold via the website which I also thought was brilliant, controller came in and had brilliant build quality and lasting longevity due to upgraded analogs, will most definitely be ordering again and would highly recommend the service aswell as it came very fast which was another bonus, highly recommend

3 de outubro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

You're a diamond Dan. Look forward to making your next controller. The reviews genuinely help us so we appreciate the time taken to get this written up for us.

Classificada 5 em 5 estrelas

Ordered a retro ps5 controller with…

Ordered a retro ps5 controller with pretty much every extra you could get. Not only was it cheaper than anywhere else but the controller is great, the clicksticks are the best button/paddle system I’ve used. Turn around time was also the quickest ive seen and the communication was great. Couldn’t be happier, thanks guys

2 de outubro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Appreciate the review Jak. It helps us out tremendously. Glad it's all good and you like the product. We should have a video of the controller out on tiktok soon!

Classificada 4 em 5 estrelas

repairs where great

overall communication is great and response and repairs are great only giving it a 4 star due to time constraints on receiving my order back to me as was told 4 day turn around but then took just over a week otherwise would of been 5 star

3 de setembro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thanks Lee for the review. Turnaround time didn't include the delivery time. Apologies for the confusion. Our fault! Glad you enjoyed the service. Cheers

Classificada 5 em 5 estrelas

TMRs ARE A MUST BUY!

I got the TMRs and Back grip. Both came back better than expected and I was generously given a new front panel because my old one was broken. Very genuine people that care a lot about what they do. MUST BUY

15 de setembro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Really appreciate a lovely review Khye. It helps us out a lot! Thanks

Classificada 5 em 5 estrelas

The controllers worked better than before

I sent in two controllers for repair service and to have TMR upgrade s . One had a stick drift issue, and the other received four modifications and an upgrade. The quality of the build of the controllers was great. I would recommend to come to this service if you need any repairs they do quality service.

12 de setembro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thanks for the nice review Dilraj. It really helps. Nice having you join the streams too! All the best

Classificada 5 em 5 estrelas

I got TMRs on the edge

I got TMRs on the edge and they turned out absolutely perfect. The soldering is extremely clean and professional, and the attention to detail really shows in the quality of the work. On top of that, the customer support was outstanding—quick to respond, helpful, and very friendly. Overall, an excellent experience and I couldn’t be happier with the results. Highly recommended!

12 de setembro de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Cheers matey. Good review. It helps a lot. Speak soon!

Classificada 5 em 5 estrelas

Extremely Supportive and Kind Tsam

I had a left stick drift issue and sent my controller in, team was extremely supportive and communicative when I emailed them over the weekend.

They even diagnosed my controller for free, and found another issue in my right stick. They upgraded to a drift resistant TMR for free, in spite of me offering to pay, and sent me a testing video.

I will definitely go to them again when I have any controller issues.

23 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️ Absolutely Fantastic Custom PS5 Controller – Worth the Wait!

I ordered a custom PS5 controller for my son’s birthday, and it turned out absolutely perfect. The design, the feel, the quality — all top-tier. My son was over the moon when he opened it!

The controller did arrive a little later than expected, but I have to give a special shoutout to Tom, who went above and beyond to make sure it still arrived in time for my son's birthday. His communication was clear and reassuring the whole way through, and you could tell he truly cared.

This level of service — combined with the amazing product — makes this an easy 5-star review. Highly recommend to anyone looking for something truly special and custom. Thanks again, Tom!

12 de julho de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Hey Sumi

Amazing that's it got there in time. We had a slight hiccup but the delay wasn't as long as we first anticipated.

Thank you for taking the time to leave a thorough review. It's greatly appreciated and always helps a small team like ours to stand out.

Classificada 5 em 5 estrelas

Friendly service

Friendly service, fast turnaround and great quality repair! I've had several dualsense controllers in the past that suffered from stick drift, and this TMR upgrade is a huge improvement!

Recommended for everyone with modern controllers!

Thanks TCP!

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service - 5 stars 🌟

Tom at The Controller People was extremely helpful with my query and replied promptly to my numerous emails.

My item was sent back to them for repair on the Friday, and on the Saturday I received an email to say it’d been fixed and was on its way back to me. I can’t quite believe the speed this was turned round in, it’s very much appreciated.

The quick responses to my emails and how quickly this was all resolved was unbelievable. Absolutely great service, would highly highly recommend them. Thanks again 😃

9 de junho de 2025
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thank you Olly. Get in touch for any issues.

Classificada 5 em 5 estrelas

Excellent Service!

The guys at Controller People were really helpful, the coms were first class, nothing was too much trouble, and the after sales was excellent.

13 de fevereiro de 2024
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thank you Adrian. :)

Classificada 5 em 5 estrelas

Fantastic service and product

Ordered item the week before Christmas, arrived within 6 days despite really busy time of year. There was unavailability of a chosen colour and Tom got straight in touch with other options. Really responsive, excellent service and product. Son loves the aesthetic and says controller is very good and adaptations really improve his game. Would highky recommend.

15 de dezembro de 2023
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thank you :)

Classificada 5 em 5 estrelas

I highly recommend using The Controller…

I highly recommend using The Controller People. We bought a customised controller from them, they had fantastic response and communication. They gave their recommendations on a colour change for a couple of buttons as they said they looked better which was a great call. Thank you so much we will be using you again.

12 de janeiro de 2024
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thank you Bridget :)

Classificada 5 em 5 estrelas

The Best controller company.

5 star for the team at the controller people for the customer service quality and simply the best custom controller build thanks again guys

20 de dezembro de 2023
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Thank you Kyle. We appreciate the positive review. It helps us out. So for anyone reading, this was for a custom ps5 controller with ClickSticks, Digital Triggers and a Pro Grip back :)

Classificada 5 em 5 estrelas

Super services

If there is a problem with something the emailing you the also have fast email-respons nice People to mail with and the make pictures of your controller and the mate the changes what you want happen

6 de julho de 2022
Opinião espontânea
logótipo da The Controller People

Resposta da The Controller People

Very kind of you Andy. We are always at the end of an email :)

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais