The Courtyard Spa Opiniões 

100
TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I paid £27 for a hair product on 2nd December,2025 and I have never received it. I can't contact them at all via their supposed website or FB. I wouldn't give any star only I have to in order to proce... Ver mais

Classificada 1 em 5 estrelas

As others have written, I have not received my order which cost £119! I emailed them which bounced back, used their contact form (before their website was taken down) & contacted them on social media.... Ver mais

Classificada 5 em 5 estrelas

I ordered a Molton Brown shower gel and a Black Pepper candle as a last-minute birthday gift, and they turned out to be an absolute winner! Both items arrived right on time (phew!) and made the birth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I recently purchased the Milton Brown Coastal Cypress & Sea Fennel aroma reeds from The Courtyard Spa, and I couldn’t be more pleased. The fragrance is absolutely lovely—fresh, soothing, and long... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Clínica de dermatologia

Escrito pela empresa

A warm welcome from the team here at The Courtyard Spa Birmingham, a stones throw away from the incredibly popular Bullring. We're delighted to offer high-end skin care products, bath & shower essentials, as well as home favourites from some of the UK's most popular brands. All orders are picked and packed by us and we're pleased to have built a relatively small customer base of over 30,000, which we're incredibly proud of. The Courtyard Spa began with a small warehouse and two mobile beauticians who shared a passion for delivering expert facial treatments, before evolving into a small and highly regarded independent retailer. With an upcoming move into a fixed clinical environment and expansion in our treatment offering, it represents the next stepping-stone on our own unique little journey. We hope you have time to explore our site or even better, book in for one of our wonderful treatments.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

100 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 11% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(100)

100 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great service

Items were perfect, packaged beautifully and delivered quickly. Would definitely purchase from here again

30 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible customer service & theft

Terrible customer service. Ordered a product in 19.09.25 and paid for next day delivery. Have since emailed on 25.09.25, 29.09.25, 28.10.25 & 03.11.25 and not once have I received a response.

I can also see that they are flooding their trust pilot with positive false reviews to hide the true negative ones.

Would appreciate my money back

19 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Skincare

Ordered from the Rosalique skincare range and was very pleased with both the product and the price. Prompt delivery and well packaged

1 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent value for money

Thank goodness I received an email from the courtyard spa as I immediately put in another order. My last order, I gave away as gifts and everyone was so pleased with them. This order is for myself and hubby, a little treat before Xmas.

13 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing deal!

It is an absolutely brilliant price and it came really quickly. It is packaged beautifully. I would definitely recommend it!

12 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

I ordered Molton Brown handwash for Christmas gifts.
Delivery was delayed through no fault of the Courtyard Spa team and I received a reassuring email.
Sure enough the order arrived today in perfect condition!
Thank you .

12 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Molton brown gift set

I ordered a gift set as it was the best price I had found anywhere. I was slightly wary, as I'd never heard of the business, but it arrived yesterday and is perfect. There was a slight delay in delivery and the communication from customer service was great and very reassuring. I wouldn't hesitate to use again.

11 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Recommended

A great business with a lovely product range and great offers to match. I would definitely recommend.

11 de novembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

A newish website with great products at…

A newish website with great products at great prices. Arrival was delayed and I had to chase but customer service was excellent. Since learning Claudia uses Davines I was on the hunt and this was by far the cheapest place, so I didn’t mind the delay. Hope when they are more settled and have ironed out any teething problems, shipping will be quicker!

11 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great price and service

Ordered Davies shampoo and conditioner set which was very reasonably priced. Was delivered promptly with no issues.
Some indifferent reviews posted but my personal experience was all good 👍

3 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great priced

The prices were the best I could find online.
Delivery was quick
Website east to navigate
Only reason not given five stars is the head on the moisturiser top was broken. I can still use it so didnt bother contacting as dont have enough time for that x
Would def use again though

1 de novembro de 2025
Opinião espontânea

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