The Crafty Giraffe Opiniões 

I just got my order and I am so pleased with it! I had one made for my current dog and for my dog who passed away and both of them look very much like my dogs! I’m so excited to have them for my tree this year! Packaging was nice and shipping time wasn’t bad!

I had 4 dogs made and personalised. They are lovely and well made. Can't wait to put them on the Christmas tree. Thank you

Beautiful product, exactly as described and shown on the website. Bought the dog breed Christmas tree decorations (one of my Jack Russell and one of my Rhodesian Ridgeback) whilst on the BOGOF offer so a great price. Very speedy delivery and well packaged. Can't say a bad thing about the product or the company. I will definitely be using them again to get some decorations of my cats too. Thank you!

Customer service was spot on, when items arrived one of my decorations had been damaged in transit, next day I received a replacement. The decorations were beautiful and I couldn’t have asked for a better representation of our family pets, past and present.

Easy to use, lovely personalised keyrings in smart boxes, prompt shipping.

These are beautifully crafted & I ordered 2 on this deal. Unfortunately 1 had the incorrect inscription on. Upon querying it, TheCraftyGiraffe were quick to respond and were. very apologetic, promising to replace it, however 3 wks later, this hasn’t arrived. I was advised that they were sorry but they did send it, but cannot provide proof of postage so there is no way for me to locate/claim it through the post office. They will not send another one - I just wanted what I ordered, not asking for a refund even. Their website suggests a process for items that are not correct and another for those not received, so it seems unfair that they will not act in accordance with their own advertised protocols. I have one very happy relative and his sibling will be most upset that she will not have one with the right details. It is such a shame because they really are beautiful products, but the true test of good service is how companies respond when there are problems. I could not find a way to post a review as testimonials seem to be uploaded by the company only on their website, which only seems to allow positive feedback. I have raised a case for TS with CAB, but wanted to post something to alert others to this potential pitfall. I honestly hope no one else experiences this & I am sure it is not a common occurrence, I am simply upset at the unwillingness to rectify the situation 😔

Sent wrong product. Rubbish customer service. refused to amend their mistake!
Would recommend anyone not to use them!
Very disappointing!

Delighted with my little wooden gift tags I ordered, and they arrived very quickly too.

I ordered two christmas ornaments shaped as dogs.
The quality is great and they look cute.

Excellent quality on my 'pet decoration', after ordering my items took 7days for delivery but very happy with the quality. Came in a bubble wrap envelope to ensure items were protected and I managed to gain the BOGOF offer meaning I also saved approx £6 on my order. Good for a personal touch on xmas decoration or a present to others. so happy with my order, ordered more for friends and family.