This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service, great choice and really appreciated the free delivery. I couldn’t find the trainers anywhere else in my size so was really happy to find them here.
A empresa respondeu
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Ver mais
A empresa respondeu
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Informações de contacto
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Reino Unido
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Excelente
177 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Super friendly atmosphere and top…
Super friendly atmosphere and top quality goods in store! Everyone really helpful and welcoming too! Best shop in Sheffield!
28 de junho de 2025
Opinião espontânea
Resposta da The Cream Store
Thanks for dropping in Conor and we are glad you had a great experience in our Sheffield store. We are so happy you have rated us the best store in Sheffield! Hope to see you again real soon!😃
Resposta da The Cream Store
Many thanks for your positive feedback on your experience!! It really was a pleasure to have you and your wife in today and and we are very happy you liked our selection of Carhartt WIP amongst other things! Hope to see you again soon, thanks!
Fantastic service. Love the dress!
What an amazing company! I received my order very quickly. Well packaged. I wore my Amy Winehouse dress to a gig and had lots of people asking me where I got it from.
30 de maio de 2025
Resposta da The Cream Store
Thanks for the super kind feedback, it's much appreciated! We also love the Amy Winehouse collections...always unique and eye catching! Thanks for shopping with us!😃
Great service
Great service. Ordering was easy. Item arrived promptly and was well packaged.
27 de maio de 2025
Resposta da The Cream Store
We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated, thank you!😃
Great product and communication
Great product and communication, easy to order would definitely use again
24 de abril de 2025
Resposta da The Cream Store
We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated, thank you!😃
Great price,fast delivery and the…
Great price,fast delivery and the product i wanted
1 de abril de 2025
Resposta da The Cream Store
Hi Ben! We are glad you enjoyed your experience shopping with us. Your kind review is very much appreciated! 😃
Arrived next day.
23 de fevereiro de 2025
Resposta da The Cream Store
Thanks for the feedback, Janet! We’re glad your order arrived quickly. We look forward to serving you again soon!
Fast delivery
Fast delivery, great item at a very good price, would use this site again.
3 de fevereiro de 2025
Resposta da The Cream Store
Thank you so much for the kind words, Peter! We’re thrilled to hear you’re happy with the fast delivery and your item. We always strive to offer great products at great prices, and it’s wonderful to know you’ll be back. Looking forward to serving you again soon!
Great shop in a lovely part of…
Great shop in a lovely part of Sheffield city centre, surrounded by other great shops. Really great product range in The Cream Store. I will be back!
12 de fevereiro de 2025
Opinião espontânea
Resposta da The Cream Store
Thanks so much, Samantha! It’s great to hear you’re happy with our product range available. Looking forward to welcoming you into our store again soon!
Resposta da The Cream Store
Thanks for taking the time to provide us a great review, we are glad your happy with our service. We really appreciate your support, thanks for shopping with us!
It's just awesome!!!!
27 de dezembro de 2024
Resposta da The Cream Store
James, we’ll take “awesome” any day—thanks for making our day! Pop back anytime if you’re in the mood for more awesomeness 👊🏻.
Really pleased with product.
Really pleased with product.
Excellent style and quality.
Delivery prompt and hassle-free.
26 de dezembro de 2024
Resposta da The Cream Store
Thanks for the feedback, James! It’s awesome to hear you’re loving the style and quality of your product. Glad the delivery was hassle-free—that’s always the goal. Hope to see you back soon!
Sheffield Branch - 10/10
Lovely vibes and even better selection of items. Bought 2 pairs of Carhartt Jeans from them in 2 months and I can see myself coming in more and more
The best part about the shop is the staff. Massive thank you to Kyle and Esme for helping with what I should get and for being so friendly! 100% worth the hour trip into the city to see them. Anyone dipping their toes into their fashion and style, needs to pay a visit 🤠
26 de dezembro de 2024
Opinião espontânea
Resposta da The Cream Store
Thanks so much, Emma! It’s great to hear you’re happy with the vibes and the Carhartt jeans—solid choice. We are really pleased to know we could help out and make your trip worthwhile. An hour into the city is a big effort, so we really appreciate you coming by. Looking forward to seeing you again and having you in our store as its always a pleasure!
Great service
Great service today on a return/exchange. Becoming my new favourite in Sheffield
21 de dezembro de 2024
Opinião espontânea
Resposta da The Cream Store
Thanks so much, Matt! We're really happy we could make your return/exchange hassle-free. It’s awesome to hear we’re becoming a go-to spot for you in Sheffield—that means a lot to us. Looking forward to welcoming you back soon!
Definitely be back
Friendly staff, great selection and one of the nicest stores I’ve been to recently.
17 de dezembro de 2024
Opinião espontânea
Resposta da The Cream Store
Thank you, Ash, for the fantastic feedback! We’re so glad you enjoyed your visit, from the friendly team to the selection and store atmosphere. We can’t wait to welcome you back again soon!
Resposta da The Cream Store
Thank you, Karen, for your kind words! We’re so pleased to hear you’re happy with the quality of our items and the communication from our team. We hope to assist you again soon!
Happy customer
To be honest you were the only company that had the item I bought everybody was out of stock but could not have been easier to order especially for a pensioner like me and arrived in record time for this time of year very happy with my purchase and would recommend you to family and friends kind regards anne
25 de novembro de 2024
Resposta da The Cream Store
Thank you so much for your lovely feedback, Anne! We’re delighted to hear you found what you were looking for with us and that the ordering process was straightforward. It’s especially great to know everything arrived so quickly. Your recommendation means the world to us, and we look forward to welcoming you back anytime. Kind regards, The Cream Store team.
Would use again
Would use again
Arrived quickly. Item as expected . Would use again
25 de novembro de 2024
Resposta da The Cream Store
Thank you, Rachel, for your kind feedback! We’re so pleased to hear everything met your expectations and arrived promptly. We look forward to helping you again soon!
Fantastic new store in Sheffield
Fantastic new store in Sheffield. I took advantage of the online click and collect discount. My Fred perry was ready to collect super fast and store staff really lovely. Brilliant to see some higher end retailers in town. Keep the faith 😀
2 de novembro de 2024
Resposta da The Cream Store
Thank you so much for your kind words Maxine! We're so pleased to hear you enjoyed your experience with us, from the online click-and-collect process to visiting the store. It’s great to know the Fred Perry piece found its way to you quickly, and we’re especially glad the team made you feel welcome. Bringing higher-end retail to Sheffield is a mission we're passionate about, so your support means the world. Hope to see you again soon! 😊
Excellent company
Excellent company, double nice trainers and very fast delivery
29 de outubro de 2024
Resposta da The Cream Store
Thank you for the great feedback Solarflare! We’re so glad you’re happy with your new trainers and the speedy delivery. Your support means everything to us, and we hope to see you again soon!
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.