This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Great service, great choice and really appreciated the free delivery. I couldn’t find the trainers anywhere else in my size so was really happy to find them here.
A empresa respondeu
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Ver mais
A empresa respondeu
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Informações de contacto
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Reino Unido
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Excelente
177 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bad Quality and no Customer Service
I ordered some colorful t-shirts. The first, purple one lost its color the first time it was washed, despite using colored detergent and washing in cold water. A complaint has been unanswered for weeks now. Now the next bottle green shirt is already losing its color. €80 that I could have simply thrown in the trash. I don't even want to start talking about sustainability.
14 de maio de 2024
Opinião espontânea
Excellent service
Visited the store today with my partner, there is so much too choose from, excellent quality and reasonable price,
Staff are brilliant they went above and beyond to help, they are even on the look out for a limited addition top for me . So will definitely be returning. Two very happy customers
10 de maio de 2024
Opinião espontânea
Resposta da The Cream Store
Thanks so much for your super kind review, its greatly appreciated!😃 Will be in touch as once we see a new Fred Perry polo with the special collar detail. Thanks for shopping with us!!
Resposta da The Cream Store
Thanks so much for your super kind review, its greatly appreciated!😃
Great swervice and quick delivery
30 de abril de 2024
Resposta da The Cream Store
Thanks for taking the time to provide us an excellent review, its greatly appreciate!😃
Item was as described
Item was as described, brand new. Paid for a Saturday delivery and this was a Friday, got delivered Saturday morning, will definitely be using this store again in the future. Keep up the good work and the different style trainers
26 de abril de 2024
Resposta da The Cream Store
Hey! Thanks so much for your super kind review! Its greatly appreciated and thank you for shopping with us! 😃🙌🏽
Great service
Great service, fast delivery and very professional. Will buy from them again. Great price for fred perry polo.
24 de abril de 2024
Resposta da The Cream Store
Thanks so much for your super kind review, its greatly appreciated!😃
Always great service, the owner is a great guy
Always great service here. Great stock and always plenty to look at! Very quick delivery too. Always recommend this place!
31 de março de 2024
Resposta da The Cream Store
Hey Dane! Thanks so much for your super kind review! Its greatly appreciated and thank you as always for your continued support and shopping with us! 😃🙌🏽
Straight forward easy to navigate…
Straight forward easy to navigate website.
Good quality products and quick delivery.
1 de março de 2024
Resposta da The Cream Store
Hey Elizabeth! Thanks so much for your kind review, its much appreciated! 😃
Product was unsuitable but return and…
Product was unsuitable but return and refund was handled quickly - Thanks!
29 de janeiro de 2024
Resposta da The Cream Store
Hey Darren. Thanks so much for your kind review, its much appreciated! 😃
Great service time after time :-)
8 de janeiro de 2024
Resposta da The Cream Store
Hey! Thanks so much for taking the time to provide us your kind review, its much appreciated. 😃
Good selection of items and my order…
Good selection of items and my order arrived promptly
6 de janeiro de 2024
Resposta da The Cream Store
Hey! Thanks so much for taking the time to provide us your kind review, its much appreciated. 😃
Excellent website
Excellent website, found what I wanted at a reduced price, and free delivery
7 de janeiro de 2024
Resposta da The Cream Store
Hi Scott, thanks for taking the time to provide us with excellent positive feedback. Thanks for shopping with us it's much appreciated.😊
U do pay for shipping I think 6quid but…
U do pay for shipping I think 6quid but it's fast af, great overall experience keep it up!!!
18 de janeiro de 2024
Opinião espontânea
Resposta da The Cream Store
Hey Sofia! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Super quick postage and item was…
Super quick postage and item was perfect thank you
5 de janeiro de 2024
Opinião espontânea
Resposta da The Cream Store
Hey Sarah! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Resposta da The Cream Store
Hey Gary! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us buddy!😊
Great find
Found this shop online while searching for a certain pair of jeans. Got them on their sale at an absolute bargain price and the customer service was superb along with the next day delivery. Top marks all round... Thank you..
3 de janeiro de 2024
Resposta da The Cream Store
Hey Derek! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! We are glad you managed to find the pair you wanted. Thanks for choosing to shop with us!😊
Item ordered delivered quickly and as…
Item ordered delivered quickly and as described and received a quick refund when I needed to return an item.
2 de janeiro de 2024
Resposta da The Cream Store
Hey Colin! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Very fast delivery.
2 de janeiro de 2024
Opinião espontânea
Resposta da The Cream Store
Hey Sam! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! Thanks for choosing to shop with us!😊
Great shopping experience
Super fast delivery, nicely packaged, perfect item. My boyfriend was super happy with the present I bought him. Would definitely buy again from this store. Highly recommend.
27 de novembro de 2023
Opinião espontânea
Resposta da The Cream Store
Hey Joanne! Thanks so much for taking the time to provide us an excellent review, its greatly appreciated! We are glad your boyfriend liked his gift...Thanks for choosing to shop with us!😊
Great online choice
Great online choice, lovely store and very helpful staff in my local town Nuneaton.
27 de dezembro de 2023
Opinião espontânea
Resposta da The Cream Store
Thanks so much for your continued support and kind review, its much appreciated. Happy New Year! 😊
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