This company is shocking. They advertise that their returns are free on Google , but deny that's not their policy. The response and customer service is terrible. Be very aware from ordering from this... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service, great choice and really appreciated the free delivery. I couldn’t find the trainers anywhere else in my size so was really happy to find them here.
A empresa respondeu
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue. As I was concerned the Pok... Ver mais
A empresa respondeu
I'm from Birmingham and now live in nuneaton, I usually go back there to shop, having visited cream I will mostly stay put. Tom was extremely helpful, polite and displayed excellent customer service.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Independent clothing & lifestyle destination store based in Nuneaton, Warwickshire since 2005. Supplying a curated selection of authentic clothing from Carhartt WIP, Edwin, Levi’s, Fred Perry, Barbour, Nudie Jeans Co, Clark’s Originals, Obey, HUF, Vans and more.
Informações de contacto
Unit 3a Ropewalk Shopping Centre, CV11 5TZ, Nuneaton, Reino Unido
- 024 7638 7650
- info@thecreamstore.com
- thecreamstore.com
4,4
Excelente
177 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 83% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good stuff
Great customer service, great prices and fast delivery....flawless victory
23 de setembro de 2023
Opinião espontânea
Resposta da The Cream Store
Thank's for taking the time to provide us an excellent review, it's much appreciated. Thanks for shopping with us!😊
Shipment was fast and affordable
Shipment was fast and affordable. The only issue is that I didn’t get everything I ordered. My shipment was for two bandanas but only one arrived. I tried to use the website to contact customer service but it didn’t seem to work. At the end of the day it was just a silly bandana so i didn’t take it any further but thought I would document the experience anyway as I would definitely still buy from Cream again.
30 de setembro de 2023
Opinião espontânea
Exceptional service and delivery time
Exceptional service and delivery time. Wonderful.
4 de outubro de 2023
Resposta da The Cream Store
Thanks so much for taking the time to provide us an excellent review, its much appreciated! Thanks for choosing to shop with us!😊
Resposta da The Cream Store
Thanks so much for taking the time to provide us an excellent review, its much appreciated! Thanks for shopping with us.😊
Quick efficient service
Quick efficient service, product as advertised.
22 de setembro de 2023
Opinião espontânea
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Excellent customer service
One of my items was out of stock but they called me to apologise and explained the error. The rest of my order arrived next day and was perfect. Will definitely consider this store for future purchases.
21 de setembro de 2023
Opinião espontânea
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Clark’s
Easy to order & fast delivery, not to mention great price in the sale. Thank you
1 de setembro de 2023
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
I had never heard of them before and…
I had never heard of them before and was a bit dubious. but great selection of quality clothes and fast delivery. I will be usijg a gain for sure.
7 de agosto de 2023
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Excellent online experience
Excellent online experience. All trustworthy. All excellent products. Fast delivery.
19 de setembro de 2023
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
An excellent little business that I…
An excellent little business that I recently discovered. Their customer service is exceptional and resolved an online purchased order within minutes
19 de setembro de 2023
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Amazing customer service
Amazing customer service! The website was having a few issues processing orders. I contacted the team through their WhatsApp chat and they began looking into the issue.
As I was concerned the Pokémon mystery blind bags would sell out they put one aside. Then with regular updates both via WhatsApp as well as by phone, I was able to make the purchase with no further concerns.
Just a shame the item was limited to one per person! 😆
14 de setembro de 2023
Resposta da The Cream Store
Haha! Thanks so for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Great experience- will definitely be…
Great experience- will definitely be back
14 de setembro de 2023
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Absolutely fantastic
Absolutely fantastic! Other online companies were useless Cream were fantastic would definitely use them again
22 de setembro de 2023
Resposta da The Cream Store
Hey! Thanks for taking the time to provide us a great review, its much appreciated! Thanks for shopping with us.😊
Very fast delivery
Very fast delivery. Love my Levi’s sweatshirt 😊
17 de setembro de 2023
Opinião espontânea
Resposta da The Cream Store
Thanks so much for your kind review, its much appreciated. Thanks for shopping with us!😊
Lee denim Great service great product great Price…
Great service great product great Price what more can I say
24 de julho de 2023
Opinião espontânea
Resposta da The Cream Store
Thanks for taking the time to provide us your kind review it's much appreciated.😊
The service and delivery were first…
The service and delivery were first class. The box it came in was too big and was battered when it arrived (probably the courier). Shoes were unharmed though. Love the trainers.
3 de julho de 2023
Opinião espontânea
Top shelf
Ordered a Huf 5 panel, arrived the next day in perfect condition a day earlier than expected, I will definitely be ordering again
30 de junho de 2023
Opinião espontânea
Resposta da The Cream Store
Hey! Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
Lovely business that offers service…
Lovely business that offers service away and beyond anything the larger companies ever have/can. Order placed on the Sunday and received on the Tuesday. Perfect. Many thanks.
16 de junho de 2023
Opinião espontânea
Resposta da The Cream Store
Hey! Thanks for your super kind review, its much appreciated and thank you for your continued support!😊
The service I received was the best…
The service I received was the best ever I’ve experienced!
14 de junho de 2023
Opinião espontânea
Resposta da The Cream Store
Hey Chris! Thanks so much for your kind review and for choosing to shop with us, it really is massively appreciated! 😊
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.