Received an offer so the gin box worked out very good value. Delivery was quick and securely packaged. Gins are great quality and the contents of the box was impressive. Cancelled due to affordabil... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The boxes have been great and the service from Desmond Jones was very helpful, pleasant on the phone and understood what I was looking to do which I appreciate. The website is very misleading in r... Ver mais
The boxes are fine but good luck cancelling. They force you to call and make it as inconvenient as possible. Transparent subscription company tactic: easy to sign up by email. But sorry, the onl... Ver mais
I have looked forward to my monthly boxes for the past year! I love the variety of gins and overall have a fantastic experience with the curious drinker! Unfortunately I had to cancel due to an overs... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Curious Drinker is the UK’s leading discovery club for drinks enthusiasts who love exploring something new. Every month, members receive a surprise box showcasing exceptional spirits and drinks from independent and high-quality producers, paired with mixers, cocktail ingredients and curated treats, plus our club magazine. We inspire curiosity through flavour, craftsmanship and memorable drinks experiences.
Informações de contacto
Alpha House, 100 Borough High Street , SE1 1LB, London, Reino Unido
- members@thecuriousdrinker.com
- thecuriousdrinker.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 94% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Very worth the membership
Very worth the membership, not had a gin I haven’t enjoyed with or without the cocktails. Really appreciate the special sales where I can repurchase some of my favourite gins. Would recommend for discovering gins not available widely
Was finding logging into my account…
Was finding logging into my account difficult. I emailed and the person that was helping was nothing but patient, helpful and very knowledgeable. My friend and I love being part of the gin club and long may it continue.
Boxes have same drinks in it all the…
Boxes have same drinks in it all the time. Got charged twice still waiting for refund and can only cancel by phone stay clear

Resposta da The Curious Drinker
Good company
A well organised company - good customer service - Anna was really helpful, explained other options with me and dealt with my query professionally and quickly.
Decent products, scammy business practices
Quality of the products is good, but the price is a bit high. More importantly though, cancelling is an absolute nightmare! There is a very small link at the bottom of the "My Account" page, which takes you to several rounds of "dark pattern" attempts to get you to pause or switch plans instead ... eventually leading to the news that you can't cancel online but have to call a number. After being stuck on hold for ages, I finally connected to someone who went round in circles trying to get me to see if some other combination of subscriptions would be better, or "but what about your 2% cashback", etc. This is dishonest business, plain and simple - in my opinion, a scam.

Resposta da The Curious Drinker
Cancellation Difficult
When I signed up I was told I could cancel my membership whenever, but what I wasn't told was they would make this as inconvenient as possible. Despite buttons saying you can click here to cancel these just take you to mattress saying you have to call. Very frustrating experience, after I had been a member for a long time.
I recommend thinking twice before you sign up.

Resposta da The Curious Drinker
Very good but just wanted the one box.
Very good but just wanted the one box.
Anna in customer service was very helpfyul
It was a pleasure to speak to Anna
It was a pleasure to speak to Anna, she was very polite and helpful with a sense of humour. She is an asset to your company.
Excellent quality products and a varied…
Excellent quality products and a varied selection of very tasty items to try. A great service throughout.
Easy telephone conversation
I had to phone the company to cancel my subscription but Desmond was easy to talk to and clearly informed me of all my options. He also included a link on the email to restart if I change my mind.
I phoned to cancel my subscription
I phoned to cancel my subscription. I spoke with Desmond Jones who was very friendly and arranged for this to happen very quickly thank you for providing a very good service.
Desmond jones was very helpful
Desmond jones was very helpful.
I have cancelled the subscription as I no longer require it. Happy with the service received.
Excellent customer service
Excellent customer service. The Curious Drinker is an amazing club, it's exciting receiving your delivery which always contains lots of variety items and it's always nice to try new flavours and snacks, many thanks
Helpful & Friendly
Desmond was very friendly and helpful and understood my reasons to cancel my subscription.
You can only cancel by calling them
You can only cancel by calling them. They genuinely try to make the process as inconvenient as possible

Resposta da The Curious Drinker
The Hugo Spritz box is fantastic
The Hugo Spritz box is fantastic. This is my favourite drink of the summer. The curious drinker version is really lovely.
Cancelling Subscription
It didn’t take as long to cancel a subscription as I expected it to!
The website is vague about unsubscribing and when you eventually find it, you still have to ring a number to confirm cancellation Luckily Anna was both helpful and efficient and confirmed my subscription had been terminated by email immediately
Been buying a gin box every 3 months…
Been buying a gin box every 3 months for some years. During this time I have received many interesting gins and mixers as well as lots of other little treats in each box. Keep up the good work!
Quick and easy
Quick and easy, straight to the point, gave me some options but overall let me cancel with no hassle.
My order arrived in a very timely…
My order arrived in a very timely manner and the gin was excellent, I was recommended the trial and when cancelling my membership afterwards (by phone only) was helped by Anna to cancel my subscription and was even offered a great deal if I wished to remain with them. 5☆
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






