The Cycle Room Opiniões 

1328
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a cli... Ver mais

Classificada 5 em 5 estrelas

Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... Ver mais

Classificada 5 em 5 estrelas

We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... Ver mais

Classificada 5 em 5 estrelas

I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect c... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de bicicletas
  2. também em
  3. Grossista de bicicletas
  4. Loja de acessórios para bicicletas
  5. Loja de reparação de bicicletas

Escrito pela empresa

At The Cycle Room, we believe buying a bike should be exciting, easy and backed by expert support. Whether you're searching for your first bike, upgrading your current ride, or looking for the latest electric bike technology, we offer a wide range of quality bikes and accessories to suit every rider and every budget. As specialists in Giant and Liv bikes, our team is passionate about helping customers find the perfect bike for their lifestyle. From mountain and road bikes to hybrid, commuter, and electric bikes, we provide expert advice, detailed product knowledge and an easy, reliable shopping experience both online and in-store. Shopping with The Cycle Room means more than simply buying a bike — it's about finding the right fit for your riding goals with confidence. Whether you visit us in person or shop online, our team is here to offer guidance, answer questions and provide ongoing support before and after your purchase. With quality bikes, trusted expertise and excellent customer service, The Cycle Room is proud to be one of the best places to purchase Giant and Liv bikes and accessories online and in-store. Whether you're new to cycling or a seasoned rider, we're here to keep you moving.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1328)

15 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great advice, great kit, great service

Matt at the Ipswich store was very helpful, technical, honest and clear. He offered strong opinions when I asked and helped me settle on my new Scott Spark 930. The bike arrived 2 days later, all dialled in and ready to rumble. Thanks Cycle Revolution

13 de janeiro de 2025
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

Hi Glen, thanks for your 5* review! It's lovely to hear Matt helped you secure your brand new Scott, we wish you many happy miles ahead.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Served by vey knowledgable and friendly people, who were willing to help and go the extra step. Would always recommend!

4 de janeiro de 2025
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

Thanks, Ross, we love to hear this! We really appreciate when our customers recommend us to others too, so thanks again for taking the time to leave us a review.

Classificada 5 em 5 estrelas

Ordered online on Monday

Ordered online on Monday. Delivered 24 hours later. Great service at a competitive price. Would highly recommend.

23 de dezembro de 2024
logótipo da The Cycle Room

Resposta da The Cycle Room

Thanks, John! We hope you enjoy your order and look forward to serving you again in the future.

Classificada 5 em 5 estrelas

Absolutely fantastic customer service

Absolutely fantastic customer service. Really helpful in offering solutions to changes that I wanted to make to the bike before it was sent out to me.

17 de dezembro de 2024
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

Thanks for your review, Leah! As cyclists ourselves, we're always happy to make changes to suit your needs for how you ride. We hope to serve you again in the future!

Classificada 1 em 5 estrelas

I appreciate it was Christmas and new…

I appreciate it was Christmas and new year but having ordered on the 20th of December to still not have the helmet by the 3rd of January is very poor. Appears it's still not been dispatched.

20 de dezembro de 2024
logótipo da The Cycle Room

Resposta da The Cycle Room

We're sorry to hear about the delayed release of your order, Ritchie. One of our customer service agents will contact you to provide further information, alongside when you should receive your order. We hope you can take the time to amend your review if we provide an amicable solution for you.

Classificada 5 em 5 estrelas

Very nice people

Very nice people, Helpful and insightful, but I am still not past it and needing an electric bike (Yet) lol

20 de dezembro de 2024
logótipo da The Cycle Room

Resposta da The Cycle Room

Thanks, Peter. Electric bikes aren't just reserved for those as self-proclaimed past it, but we appreciate you popping into our store to discuss your options! We look forward to seeing you again soon.

Classificada 5 em 5 estrelas

Bottom bracket

Bottom bracket ordered 30/12/24 using standard delivery option and it arrived the following morning!!!!

31 de dezembro de 2024
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

Thanks for taking the time to review us Andreas. We appreciate your kind words and are glad you were happy with our service!

Classificada 5 em 5 estrelas

Awesome bike, excellent service!

I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect condition, fully assembled which is great. the best bike shop experience I've had, highly recommend. Thanks!

30 de novembro de 2024
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

Hey Alex, this is fantastic to hear and we appreciate taking the time to share your experience of our services. We hope you enjoy riding the Moterra Neo out on the trails, and if you ever need more help or advice, Alex or Josh in-store will be on hand to assist!

Classificada 5 em 5 estrelas

Cheap Quoc Mono II cycling shoes

I bought a pair of Quoc Mono II cycling shoes which were the cheapest price on the internet. I have another pair of Quoc shoes so I was confident about the sizing. There was s slight issue with dispatch but Dano sorted this out promptly when I rang. The shoes arrived the next day by Fed Express and were well packaged.
Thank you

7 de dezembro de 2024
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

We're glad to hear you're chuffed with your Quoc shoes, Richard! Thanks for taking the time to drop us a review, and we're always on hand for anything else you need in the future.

Classificada 5 em 5 estrelas

Excellent service

Right from the beginning we enjoyed the helpful professionalism and friendly service when choosing our bicycles from the Colchester cycle Revolution store.
After less than one week of purchasing the bicycle I had to go back due to an accident to get the bicycle derailleur fixed. We arrived quite late in the afternoon. The skill and dedication to get the bicycle working again was first class. John was assisted by his colleague Tom on this day. Parts needed to be replaced including cable and derailleur hanger. John continuously testing and tweaking to get the bicycle changing gears smoothly as possible. They could have sent us away as it was getting late but wanted to achieve the task so that we didn't need to come back at a later date. Excellent service. Thank you guys.

11 de dezembro de 2024
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

It is always great to hear that we're providing the best possible service, so thank you for taking the time to share your review. As passionate cyclists themselves, John and Tom know the importance of getting a bike back on the road as soon as possible. We look forward to serving you again in the future!

Classificada 5 em 5 estrelas

Amazing work carried out by Joshua over…

Amazing work carried out by Joshua over at kinetic revolution Colchester. Great customer service

6 de dezembro de 2024
Opinião espontânea
logótipo da The Cycle Room

Resposta da The Cycle Room

Cheers, Lee! Josh was stoked you took the time to drop a review, so we really appreciate that. We hope to see you again when you next need us!

Classificada 5 em 5 estrelas

Lovely customer service

I recently placed a small order of stocking filler bits. I wanted to use a local company. I'm glad I did because they reached out when an item was out of stock with a variety of options. The communication was great and nothing was too much trouble. It definieitly pays to support local businesses. Thank you

2 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding!

I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by Matt. Everything was outstanding and the bike was turned out in an exemplary fashion.

2 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome experience

Amazing deal on a new bike, still can’t believe I’ve got it at such a great price! Really helpful customer service too. Any questions were answered quickly and thoroughly.
We had an issue with the shipping company but Cycle Revolution sorted it out same day and sent the bike to me off their own backs instead.
Couldn’t recommend more! Will definitely be coming back. Thanks for the dream bike!

15 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brill company

Helpful, easy people to deal with. From start to finish communication was top notch. Outstanding service. Highly recommend. Will definitely be using again.

4 de outubro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais