Paul and his team at Cycle Revolution are utterly incredible! I've recently purchased a new road bike from them. It's great to speak to helpful and knowledgeable people face to face rather than a cli... Ver mais
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Leia as opiniões dos outros
Colchester team consistently go above and beyond expectation. Would not use any other store for bicycle needs. In store all team are incredibly helpful, totally knowledgeable and go the extra... Ver mais
We bought my wife’s bike from Cycle Revolution and they were excellent in terms of customer service and advice from start to finish. John helped find the perfect bike and assisted with buying th... Ver mais
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect c... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de bicicletas
- também em
- Grossista de bicicletas
- Loja de acessórios para bicicletas
- Loja de reparação de bicicletas
Escrito pela empresa
At The Cycle Room, we believe buying a bike should be exciting, easy and backed by expert support. Whether you're searching for your first bike, upgrading your current ride, or looking for the latest electric bike technology, we offer a wide range of quality bikes and accessories to suit every rider and every budget. As specialists in Giant and Liv bikes, our team is passionate about helping customers find the perfect bike for their lifestyle. From mountain and road bikes to hybrid, commuter, and electric bikes, we provide expert advice, detailed product knowledge and an easy, reliable shopping experience both online and in-store. Shopping with The Cycle Room means more than simply buying a bike — it's about finding the right fit for your riding goals with confidence. Whether you visit us in person or shop online, our team is here to offer guidance, answer questions and provide ongoing support before and after your purchase. With quality bikes, trusted expertise and excellent customer service, The Cycle Room is proud to be one of the best places to purchase Giant and Liv bikes and accessories online and in-store. Whether you're new to cycling or a seasoned rider, we're here to keep you moving.
Informações de contacto
Unit 27, Peartree Industrial Estate, CO3 0JN, Colchester, Reino Unido
- 01206 699311
- ridersupport@thecycleroom.co.uk
- thecycleroom.co.uk
Pede aos clientes que escrevam opiniões
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As pessoas também visitaram
Great advice, great kit, great service
Matt at the Ipswich store was very helpful, technical, honest and clear. He offered strong opinions when I asked and helped me settle on my new Scott Spark 930. The bike arrived 2 days later, all dialled in and ready to rumble. Thanks Cycle Revolution

Resposta da The Cycle Room
Excellent customer service
Excellent customer service. Served by vey knowledgable and friendly people, who were willing to help and go the extra step. Would always recommend!

Resposta da The Cycle Room
Ordered online on Monday
Ordered online on Monday. Delivered 24 hours later. Great service at a competitive price. Would highly recommend.

Resposta da The Cycle Room
Absolutely fantastic customer service
Absolutely fantastic customer service. Really helpful in offering solutions to changes that I wanted to make to the bike before it was sent out to me.

Resposta da The Cycle Room
I appreciate it was Christmas and new…
I appreciate it was Christmas and new year but having ordered on the 20th of December to still not have the helmet by the 3rd of January is very poor. Appears it's still not been dispatched.

Resposta da The Cycle Room
Very nice people
Very nice people, Helpful and insightful, but I am still not past it and needing an electric bike (Yet) lol

Resposta da The Cycle Room
Bottom bracket
Bottom bracket ordered 30/12/24 using standard delivery option and it arrived the following morning!!!!

Resposta da The Cycle Room
Awesome bike, excellent service!
I bought a new Connondale Moterra Neo LT2 at a big discount. Excellent service from the start from Alex who emailed regularly and even telephoned with updates. Bike delivered promptly and in perfect condition, fully assembled which is great. the best bike shop experience I've had, highly recommend. Thanks!

Resposta da The Cycle Room
Cheap Quoc Mono II cycling shoes
I bought a pair of Quoc Mono II cycling shoes which were the cheapest price on the internet. I have another pair of Quoc shoes so I was confident about the sizing. There was s slight issue with dispatch but Dano sorted this out promptly when I rang. The shoes arrived the next day by Fed Express and were well packaged.
Thank you

Resposta da The Cycle Room
Excellent service
Right from the beginning we enjoyed the helpful professionalism and friendly service when choosing our bicycles from the Colchester cycle Revolution store.
After less than one week of purchasing the bicycle I had to go back due to an accident to get the bicycle derailleur fixed. We arrived quite late in the afternoon. The skill and dedication to get the bicycle working again was first class. John was assisted by his colleague Tom on this day. Parts needed to be replaced including cable and derailleur hanger. John continuously testing and tweaking to get the bicycle changing gears smoothly as possible. They could have sent us away as it was getting late but wanted to achieve the task so that we didn't need to come back at a later date. Excellent service. Thank you guys.

Resposta da The Cycle Room
Amazing work carried out by Joshua over…
Amazing work carried out by Joshua over at kinetic revolution Colchester. Great customer service

Resposta da The Cycle Room
It's been two weeks and I've not…
It's been two weeks and I've not received my item. No response when I contacted them so far either.
Lovely customer service
I recently placed a small order of stocking filler bits. I wanted to use a local company. I'm glad I did because they reached out when an item was out of stock with a variety of options. The communication was great and nothing was too much trouble. It definieitly pays to support local businesses. Thank you
Outstanding!
I recently purchased a Giant Revolt Advanced 3 and I cannot speak highly enough of the service I received from Cycle Revolution. Initial dealings were with Justin, but the demo and sale was handled by Matt. Everything was outstanding and the bike was turned out in an exemplary fashion.
Excellent product at a good price
Excellent product at a good price. Very easy purchase and delivery process and good information
Endura overshoes
Great product at reduced price and good lead time. Worn yesterday for 1st time and brilliant purchase.
Awesome experience
Amazing deal on a new bike, still can’t believe I’ve got it at such a great price! Really helpful customer service too. Any questions were answered quickly and thoroughly.
We had an issue with the shipping company but Cycle Revolution sorted it out same day and sent the bike to me off their own backs instead.
Couldn’t recommend more! Will definitely be coming back. Thanks for the dream bike!
Brill company
Helpful, easy people to deal with. From start to finish communication was top notch. Outstanding service. Highly recommend. Will definitely be using again.
Cycle Revolution Ipswich Great work.
Took my Bike in diagnosed the problem on bike.
They gave me alternatives to achieve the fix.
Finished on time and great ride now fixed.
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