The Family Tent Shop Opiniões 

So… at the end of 2020 we decided to upgrade our tent. Russell from TFTS had posted some special offers on new tents, so took him up on it. Now due to Covid, Chinese New Year and a host of other issues, the tent was delayed by months. During this time TFTS made regular contact and offered a refund etc. Finally the tent arrived in the UK and here begins the next tale of woe. My tent went missing. Jo from TFTS bust a gut sorting it out for me and kept in daily contact. Service was spot on and I have gone on to order a number of other items that arrived promptly. The service from the TFTS is 10/10 and I would recommend them wholeheartedly

Great company, always quick to respond and very helpful, fast delivery too!

Excellent service. I placed an online query about melamine dinner set items I was looking for, which were out of stock in a lot of places. The staff member responding was very helpful and friendly, stock number was checked and items were held while I placed my online order for delivery. Items arrived promptly and were well packaged. Would definitely recommend.

Very impressed. Found some Outwell folding chairs that were either sold out or more expensive at larger camping/outdoor outlets. Also, postage was free with the item arriving the next day.

Customer service excellent. Ordered an assortment of products and they all arrived quickly. Only used online but would use shop if I was nearer

After sales care seemed good until someone called Russell started to reply. His attitude came across as very unprofessional and abruptly rude. Due to this weak link I will not be a returning customer. I would not want to deal with Russell again as he comes across as an after sales problem.

Great service, great product and really quick delivery. Thank you.

Excellent service and quick personal delivery too. Would highly recommend. Haven’t actually used the windbreaker yet but pleased with my purchase.

Really friendly and helpful. And super fast delivery.

Ordered carpet last minute and it arrived when they said so thanks very much. Will use again.

Excellent service, ordered with ease, arrived in a few days. Only slight issue with delivery driver who dropped the box (literary) at the end of the driveway and would not assist us with moving it. Luckily was packaged so well that nothing was damaged.. Barbecue looks excellent and of good quality.

Good range of camping equipment at good prices. Ordering and delivery was straightforward and quick - would definitely use again!

Really friendly helpful staff.
Fast delivery.

Ordered a skyliner for our new vango tent, very hard to come by. However tent people managed too get one and very pleased with the service.

Great service and prompt response to questions

Great fast and personal service. Good price too!!

Excellent, efficient service.

Great service! Responded to my chat at 7pm on a Sunday evening. I placed the order, it was followed up by a call confirming the proposed day would be good for delivery and is was delivered as such. And the price was spot on too. Will defo use again. Recommended.

Very helpful and really competitive prices