The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The help that I got from one of the employees Chaya, there was a slight problem and Chaya sorted it out without any problem ,and we both were satisfied with her answers. Thank you.F
A empresa respondeu
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... Ver mais
A empresa respondeu
J’ai commandé une bague de fiançailles depuis l’étranger. Elle est très belle mais avait malheureusement un défaut au niveau du halo qui n’aurait pas dû passer leur contrôle qualité. Lorsque je leur a... Ver mais
Informações sobre a empresa
- Joalheiro
- também em
- Ourivesaria
Escrito pela empresa
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Informações de contacto
4,7
Excelente
3 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service and quality.
12 de agosto de 2026
Resposta da The Fine Jewellery Company
For Leonard:
Thank you so much, Leonard. We really appreciate you taking the time to leave such lovely feedback. It’s great to hear you were happy with both the service and the quality of your jewellery.
Kind regards,
Chaya
The Fine Jewellery Company
Prompt delivery beautiful earring so…
Prompt delivery beautiful earring so very pleased with them would certainly order from you again in future
6 de agosto de 2026
Resposta da The Fine Jewellery Company
Thanks so much for taking the time to leave another lovely review, Wayne. We’re really pleased to hear you’re so happy with your earrings, and it’s especially lovely to hear you’d order from us again in the future.
We really appreciate your support.
Kind regards,
Chaya
The Fine Jewellery Company
Amazing service and so much choice
Such a lovely white gold necklace with a Peridot stone looks so beautiful. Delivery was amazing I ordered Thursday night it was delivered Friday quicker than going to the shops. Highley recommended company
31 de julho de 2026
Resposta da The Fine Jewellery Company
Hi Linda,
Thank you so much for your lovely review. We're delighted to hear you love your necklace and that you were so pleased with the speedy delivery.
We really appreciate your recommendation.
Kind regards,
Chaya
The Fine Jewellery Company
The earrings were as described lovely
The earrings were as described . Well packaged . Look really good on .
Quality excellent . Delivered promptly
So am pleased .
7 de agosto de 2026
Resposta da The Fine Jewellery Company
Hi Annie,
Thank you for taking the time to leave a review. It's lovely to hear you're pleased with your earrings and found them to be exactly as described.
We hope you enjoy wearing them.
Kind regards,
Chaya
The Fine Jewellery Company
Great customer service which quick…
Great customer service which quick response to an enquiry.
Good quick service in delivering the purchase.
27 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you so much, Moira, really glad we could help quickly and get everything to you without delay.
Kind regards,
Chaya
The Fine Jewellery Company
Beautiful quality very well packaged…
Beautiful quality very well packaged quick delivery could not ask for better x
27 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you so much, Sheila, comments like this really make our day. So glad it all went smoothly for you.
Kind regards,
Chaya
The Fine Jewellery Company
Resposta da The Fine Jewellery Company
Thank you, Davie. We’re so pleased you’re happy with your purchase and our delivery service. It’s lovely to hear.
Good discount offered
Good discount offered and prompt efficient service - I will recommend to others
30 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you so much for your kind review, Catherine. We're so pleased you were happy with both the service you received and the value we were able to offer. It means a great deal to us that you'd recommend us to others, and we really appreciate you taking the time to leave your feedback.
Chaya
The Fine Jewellery Company
Good product and delivery
28 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you for your review, John. We're so pleased to hear you were happy with both your purchase and the delivery. We really appreciate you taking the time to share your feedback and hope to see you again in the future.
Chaya
The Fine Jewellery Company
Ordered Monday recieved Tuesday late…
Ordered Monday recieved Tuesday late morning. Great service..happy with the bracelet.
27 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you so much for your lovely review, Stephen.
It really means a lot that you took the time to share your experience with us. We're so pleased we could make your shopping experience a positive one, and we hope you enjoy your bracelet for many years to come.
Kind regards,
Chaya
TFJC
Resposta da The Fine Jewellery Company
Thank you so much, Mary, it's great to hear you found everything you needed and that the delivery went smoothly.
Kind regards,
Chaya
The Fine Jewellery Company
Ordered earrings fantastic price super…
Ordered earrings fantastic price super quick delivery excellent choice easy site to navigate.
20 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you for your lovely review.
It means so much to our small team to receive feedback like yours. We really appreciate your support and hope to welcome you back again in the future.
Kind regards,
Chaya
Do not buy off this company bought a…
Do not buy off this company bought a diamond and gold cross pendant fake it is turned black the gold joke of a company
21 de julho de 2025
Opinião espontânea
Resposta da The Fine Jewellery Company
Hi Heather, We're sorry to read your review. We have no record of you contacting us regarding this issue, so we've never had the opportunity to investigate or assist.
We also note that every review on your profile is one star, making it difficult for us to understand whether this review reflects a genuine attempt to resolve an issue.
Should you wish to discuss your concerns, you're welcome to contact us directly and we'll be happy to look into them.
Kind regards,
Chaya
The Fine Jewellery Company
Resposta da The Fine Jewellery Company
Hi Grant,
Thank you for taking the time to leave us a review. We're really pleased to hear you were happy with both the quality of your jewellery and the service you received.
We appreciate your feedback regarding the price as well, and we hope to have the opportunity to welcome you back again in the future.
Kind regards,
Chaya
Resposta da The Fine Jewellery Company
Hi Clare,
Thank you so much for your lovely review. We're delighted to hear your order arrived so quickly and that you were pleased with the quality of your jewellery.
We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Kind regards,
Chaya
Resposta da The Fine Jewellery Company
Thank you, Vanessa, comments like this make our day, and we're so glad they arrived exactly as you hoped.
Kind regards,
Chaya
The Fine Jewellery Company
Just the ticket
Very well packaged and the item was brilliant. Would recommend to anyone. Also had a complimentary necklace.
Thank you.
13 de julho de 2026
Resposta da The Fine Jewellery Company
Thank you so much for such a lovely review, we're really glad the packaging and the piece itself lived up to expectations. It means a lot that you'd recommend us.
Kind regards,
Chaya
The Fine Jewellery Company
Great jewellery
Great company! I have been buying some jewellery from them for a while and lately they did me a huge favour with one of my jewellery purchases which I am very grateful for.
I cannot recommend this jewellery business enough! 💚
2 de junho de 2026
Opinião espontânea
Resposta da The Fine Jewellery Company
Hi Inga,
Thank you so much for your lovely review. It was a pleasure helping you, and your kind words really do mean a lot to us.
Kind regards,
Chaya
The Fine Jewellery Company
Resposta da The Fine Jewellery Company
Hi Ruth,
Thank you for taking the time to leave such a kind review.
It was a pleasure helping you, and we're delighted to hear you were happy with the service you received.
Kind regards,
Chaya
The Fine Jewellery Company
The product was delivered on time
The product was delivered on time, in good condition and matches the advertised description. In summary it is what I wanted when I wanted it, at a good price. You can ask little more from a supplier. Well Done.
3 de julho de 2026
Resposta da The Fine Jewellery Company
Hi Philip,
Thank you so much for your kind review.
It really means a lot to us, and we hope you're delighted with your purchase.
We look forward to welcoming you back again in the future.
Kind regards,
Chaya
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.