The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The Fine Jewellery Company were exceptionally efficient when I had a slight issue with my order. The items I ordered arrived beautifully packaged - absolutely top notch and would make a lovely present... Ver mais
A empresa respondeu
The piece i bought took my breath away just beautiful , so beautifuli ordered another .... lucky me . This piece arrived very quickly and very well packaged in a beautiful box also . I have bought a... Ver mais
A empresa respondeu
J’ai commandé une bague de fiançailles depuis l’étranger. Elle est très belle mais avait malheureusement un défaut au niveau du halo qui n’aurait pas dû passer leur contrôle qualité. Lorsque je leur a... Ver mais
I had a great experience with these guys! I ordered some earrings and they came really quickly and nicely packaged! Unfortunately they were smaller than I wanted (my fault for not reading the listing... Ver mais
The Fine Jewellery Company specialises in beautifully crafted gold and silver jewellery, including natural diamond rings, earrings, necklaces, bracelets, lockets and chains. Our collections combine timeless styles with modern designs, offering elegant, wearable pieces created with quality and lasting value in mind. We are passionate about genuine materials, natural gemstones, excellent craftsmanship and providing a reliable customer experience from start to finish. Whether customers are searching for an everyday piece, a sentimental gift or something for a special occasion, we aim to offer jewellery that feels meaningful, personal and made to last. Alongside our jewellery collections, we are committed to honest customer service, clear communication and continual improvement in every part of the customer journey.
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
the metal clasp ring is broken so it comes undone
Great product delivered as promised. I'd not used this company before. Impressed.
The jewellery was delivered, as described. The only point I would highlight, is that the jewellery is significantly smaller than the impression given by the photos on the website.
Easy to use website. Prompt delivery with updates. Beautiful bracelet at good price.
Fantastic service from James, his patience, professionalism and guidance is exemplary. Now just looking forward to see the designs come to life!
Quick delivery and locket very delicate..very pleased with item
Beautiful earrings and service so quick thank you
The jewellery was as advertised, If it hadn't been left behind my waste bin I would probably have given 5 stars.
Lovely necklace bought in the sale. Sticky dirt on parts of it but cleaned up ok.
As always,quality product at a quality price.
A fabulous quality piece of jewellery: Delivered rapidly, carefully packaged. Payment was secure and easy.
I will recommend this company to family and friends.
Fast service and very good quality.
After sales service top class
My chain arrived promptly, beautifully presented
I ordered a long fine chain and this was just what I wanted. I am so delighted with my purchase.
Next time I will pop into the Jewellery Quarter and visit your shop!
Patric refunded my ill-advised purchase for my wife without question, even though earrings were involved. An excellent company to deal with.
Thank you for my 9ct gold hoop earrings they are just what I have been looking for the price was great and the delivery was quick will be looking again ....
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