So simple. My wife had a bit of a clear out of her jewellery box and we sent it all off in the pre paid envelope. I wasn’t sure what was good and what was costume jewellery. Valuation came back a f... Ver mais
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Leia as opiniões dos outros
Very good firm to deal with. Done 3 transactions now & been pleasantly surprised by the valuations & speed of payment. Much better than the local high street cowboys. I will only use them in the futur... Ver mais
A empresa respondeu
Super quick fantastic service. Received my selling pack, gathered together my unused and broken jewellery, posted it on Tuesday, it was valued and offer made Wednesday, absolutely cannot fault this... Ver mais
A empresa respondeu
They contacted me straight away after I sent them a message and sent out the package I needed to send back my gold rings, postage was free to send to them, I heard from this company two days later an... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We will value and buy your unwanted, unloved, unused Gold, Platinum, Palladium and Silver. Whether pristine and new, or old and tarnished, or even broken, and of any shape or size, we provide free collections, free valuations, free postage and free returns. Just request a selling pack now, receive it the next working day and post it straight back. We will value all items, make you an offer and pay by bank transfer, cheque or even Paypal, on the same day. All items are automatically insured up to £750 per pack, with higher insurance available on request. And if you decline our offer or change your mind, all items are returned to you free.
Informações de contacto
71-75 Shelton Street, WC2H 9JQ, London, Reino Unido
- 08009705988
- info@thegoldcompany.co.uk
- thegoldcompany.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 80% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service from start to finish
Great service from start to finish . Great customer service will be using again !
Fast and efficient service.
Really liked the simplicity
Good fast service once the bag had arrived (post offices fault) posted it Monday afternoon got an offer on Tuesday and as the ad says they pay the money the same day
Gold …
This is the second time I have used this company and they are excellent. As promised they called the day they received my jewellery and offered a cash settlement, within 10 minutes the money was in my account.
Great service & quick response
Very quick efficient advice and service. Quick to respond to queries. Overall, an excellent service. Would recommend and use again.
Excellent experience.
Excellent experience from start to finish. Clear and prompt communication and money received into my account within the hour as promised.
I received 1 package and then another…
I received 1 package and then another which I had to pay £1.50 to collect from my local post office collection... Does not bode well!

Resposta da The Gold Company
You couldn’t make it up
See my previous reviews,
So after waiting for ages to get envelope’ have now received 3, one of which had insufficient postage and I had to pay a charge of £1.50!

Resposta da The Gold Company
First impressions count
My situation has been resolved with a phone call from them and an email, i have to say they done this very quickly and im happy now

Resposta da The Gold Company
Not the best first impression
I’ve just received a third!? Pack after requesting one from you and another company who I didn’t realise was also the same company. I’ve had to pay £1.50 postage to get the letter delivered today as you hadn’t put enough postage on it. I was expecting another letter and thought it was this, so paid the postage. I’ve now received another Royal Mail card for underpayment for £1.50 so I’m guessing it will be yet another pack. I won’t be paying for it. It’s put me right off sending my jewellery. This third pack contained details of ‘The stuff company’ who I’ve not even requested anything from.
Posted my item and over £1000 was in my…
Posted my item and over £1000 was in my bank the next day - fantastic service!
The problem which by I raised has been…
The problem which by I raised has been fully understood and resolved and as it took such a long time they have kept me informed and also offered me a really good price, paid into my account within 10 minutes
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Excellent company
Excellent company . Had an offer the next day after posting . Accepted the offer money was in my bank within the hour . Was very pleased.
Would highly recommend this company .
Very fair price and quick payment
Brilliant service safe and secure was…
Brilliant service safe and secure was kept informed.ed even checked I had received the envelope to post to them posted on Tuesday had phone call wed happy with valuation was transfered to my account there and then brilliant service
True to the adverts …
Having heard all the ads on Greatest Hits Radio, I thought I’d give them a try. Glad I did! Very prompt in sending me a bag which I filled with old jewellery I knew I’d never wear again. True to their ad, I received a phone call on the morning they received my stuff and they offered me a fantastic price. I accepted and within a few hours the money was in my bank! Would definitely recommend.
Quick and easy process
From start to finish the communication was excellent, the whole experience was so quick and easy with a fair value price which was paid within 15 minutes from receiving my account details.
Fast and efficient service
Fast service, great customer service and a good price for my items. I was ver impressed with the gold company.
I had a few bits of jewellery…
I had a few bits of jewellery languishing in a draw. Not worn for years and some was broken. So I texted The Gold Company they sent out and envelope and I returned it, and within a couple of days I received my offer. Very happy with it, I accepted the offer and within minutes the money was in my account.
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