The Golfers Club Opiniões 

414
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I was planning a Golf day and I urgently needed Golf balls of a ridiculous number that day. Nkosi pulled all his strings to ensure that our order arrives on time even though I had asked last minute.I... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Shot a hole in one at a Charity corporate event run by SSPCA attended by 72 golfers. Instead of buying all golfers a drink, I made a donation to the charity of £100 and asked The Golfers Club to ma... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

In May this year my partner mis hit his approach shot to the green , shanked it straight across the faurwY and smashed into my face thereby knocking out all of my front teeth and damaging my jaw.... Ver mais

Classificada 5 em 5 estrelas

Have returned back to Golfers club insurance due to recently buying a new set of clubs. There insurance is great value for money and covers all your golfing needs with either level you choose. Also co... Ver mais

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4,2

Bom

TrustScore: 4 em 5

414 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,2

Todas as opiniões

(414)

0 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Very poor customer service

Excellent insurance cover, how ever did not receive the gifts I was promised when took out the policy. Customer Service / Marketing was an unacceptable experience and were very unreasonable.

23 de outubro de 2016
Opinião espontânea
logótipo da The Golfers Club

Resposta da The Golfers Club

Dear Mr Freeman

Thank you for your feedback. I am sorry that we were unable to provide you with the type of golf ball as promised due to the ball being very popular and no longer available, hence the reason why an alternative ball was provided. I understand a Team Leader has now been in contact with you to discuss this matter further, but should you have any additional questions, please call our customer service team on 0800 158 5550.

Kind regards
Nicola
The Golfers Club

Classificada 4 em 5 estrelas

new insurance

Quick, easy and straight forward to organise. The time to review will be when I need to claim but happy with cover for price paid

8 de outubro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

The Golfers Club - Highly reccomended

I needed to get some insurance for my golf gear, been thinking about how much I've had tied up in it decided I needed Insurance. Looked at a number of different companies offering different options and decided after looking at the small print and defining what I really needed and wanted, the golfers club offered the best package. Access to their site, identifying and signing up for my ideal package was simple, even for someone who's not 100% with laptops/computers, it was easy to follow. I received immediate cover and confirmation and my pack was delivered by Royal mail within 24 hours .... Great service, hope I never need to make a claim though !

21 de setembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent great help

Brilliant help on the telephone making my choice easy

4 de setembro de 2016
Opinião espontânea
logótipo da The Golfers Club

Resposta da The Golfers Club

Hi Terence

Thanks for your feedback and for highlighting the excellent service you have received from the team. We will be sure to pass this on.

Kind regards

Nicola
The Golfers Club

Classificada 5 em 5 estrelas

Best value

I changed to The Golfers Club because they offered better terms than I had with my previous insurer who had just halved the benefits whilst telling me in renewal notice that they had managed to maintain the cost with no increase. Had I not read the detail I would probably have renewed. The Golfers Club cover cost me slightly more than i had been paying but gave me far better cover than I had previously, even before my insurer had halved the cover

15 de agosto de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Nice service

Very nice service. One phone call and all sorted

22 de julho de 2016
Opinião espontânea
logótipo da The Golfers Club

Resposta da The Golfers Club

Hi Anthony

Thank you very much for taking the time to offer feedback on the service received through our Call Centre.

Kind regards

Nicola
The Golfers Club

Classificada 5 em 5 estrelas

Fast & eficant

Hi , it was simple to use, I got the cover I was looking for, and it's good value for money, plus the freebies were appreciated.l would definitely recommend it

17 de junho de 2016
Opinião espontânea
Classificada 4 em 5 estrelas

Early days

So far, so good. When I have had to claim, and if all goes well, I will be happy to award the 5th star.

17 de junho de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

The response to my claim was far better than I expected

I lost my GPS on my home course, I reported the loss to the secretary manager. the professional, ground staff and Members. Having not heard anything the following day I made a claim and this to my surprise (insurance companies ???) was dealt with in a very efficient manner.I was not made to feel guilty, and was dealt with as if I was somebody who mattered. The replacement I had within five days and I can only thank all concerned, The only disappointment was that the GPS was not handed in, on the day concerned two comps took place and it is hard to believe that it was not picked up or seen.Its now over a month and nothing heard so one is left wondering.

7 de junho de 2016
Opinião espontânea
logótipo da The Golfers Club

Resposta da The Golfers Club

Hi Leonard

Thank you for your email, it's great to hear how happy you have been with your claims experience.

Kind regards

Fern
The Golfers Club

Classificada 5 em 5 estrelas

Super Efficient

How good is an insurance company, in all probabilities you can only tell when things go wrong and you need to make a claim.
I took out insurance with The Golfers Club in July last year, this was done on line and was straight forward, policy documents etc followed shortly after and any communication has always been efficient.
In a recent competition I mishit a shot and sent my ball rocketing towards my partner, luckily the ball missed him but hit his trolley smashing the screen and LCD on his Motocaddy. I advised The Golfers Club the following day that in all probabilities I would be making a claim and shortly after received a claim form by e-mail.
Motocaddy advised that this was a straight forward repair, my friend was happy for us to do it ourselves so the parts were ordered and the repair carried out.
The necessary documentation for the claim were completed and forwarded, an e-mail was received requesting contact information for my friend. Within 24 hours of TGC contacting my friend I was advised that my claim would be met and two days later I have received a cheque for that amount.
I believe Golf Insurance is essential but who do you chose, the cheapest or a company that you can trust and handles your claim super efficiently. I know who I would chose and I will be renewing my policy.
Thank you The Golfers Club.
Hugh Martin

4 de junho de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

The Golfers Club - Should I buy Golf Insurance from them?

Was it easy? YES - the website is very easy to use and tells you everything you need to know!

Why Golfers Club? Ive got golf insurance through my golf club but it doesn't cover me for my clubs which I keep in my locker - so for me buying more golf insurance is a must AND IS IMPERATIVE FOR ANY DISCERNING GOLFER to know they are adequately covered. With the Golfers Club you don't have to specify which clubs you have at all and if like me you do change your clubs fairly regularly this is ideal and stops any issues should the unthinkable happen.

Is it good value? ABSOLUTELY. I got a free box of balls worth over £20 and so taking that off the cost its less than 50p a week plus 2for1 deals - a bargain!

2 de junho de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

take cover in coming golf ball

nice friendly service and not a bad deal now I am covered

22 de maio de 2016
Opinião espontânea
logótipo da The Golfers Club

Resposta da The Golfers Club

HI Derrick

Thank you for your feedback, we appreciate all received.

Kind regards

Fern
The Golfers Club

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