I cannot praise the high level of service of this company enough . So rare these days. After making an online order I realised (about an hour later) that I’d ordered the wrong scent of a body wash . N... Ver mais
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Leia as opiniões dos outros
I was happy with the booking service, delivery and product quality. Just a couple of points. I ordered two of the Musgo colognes. One was with splash style of dispensing and the other was spray atomi... Ver mais
Products arrive promptly, well packed, packaging does not contain polystyrene as far as I can tell, is bio degradable, and can be used for gardening I.e: in plant pots. Items well priced, customer ser... Ver mais
Sceptical at first but after reading all the reviews decided to give it a shot.Must say a memorable experience indeed.From packaging to delivery at my doorstep everything TOP NOTCH.Looking for men gro... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Discover the best men's skincare and male grooming products coupled with outstanding customer service.
Informações de contacto
Reino Unido
- thegroomingclinic.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent company fast delivery and…
excellent company fast delivery and great customer service
thanks Henry

Resposta da The Grooming Clinic
Quick & easy premium skincare!
Quick & easy checkout, fast delivery to Wales.
Couldn't ask for a better company, they know their stuff + I discovered some interesting new products through them that have been really good for my skincare.
Easy process and quick delivery
Easy process and quick delivery. The packaging smells amazing.

Resposta da The Grooming Clinic
They have used a cheap courier that is charging me a second delivery fee
They don't pay the customs import fee so I had to pay an additional amount to recieve the parcel
I live in UAE and have ordered UK items direct to my door from other companies all the time and never had this problem . Just today i recieved my next order. No problem . This is a seller who i definitely wouldn't use again. I wrote to them about this issue and they shrugged it off. Definitely Won't use again.
The fees are
Dear *IRUM KHAN*,
Emirates Post has your shipment number *LE346130331GB*
Source: *UNITED KINGDOM OF GREAT BRITAIN & NORTHERN IRELAND*
This package has the following charges:
5% VAT on the Declared Value: *10.25 AED*
Delivery Charges: *30.00 AED*
Total Charges: *40.25 AED*
The bulk of the fee is an second delivery charge that the courier is charging me again because the company haven't paid it. Absolutely appalling and they are telling me its my fault.

Resposta da The Grooming Clinic
Great price, great product and service
Azur Lime shaving cream.
Great price, great delivery, great item, great customer service.
Seller highly recommended.
Tried them for the first time
Tried them for the first time. Good price and quick delivery
Brilliant service
Brilliant service. Will definitely use again and would recommend to others without hesitation.

Resposta da The Grooming Clinic
Finally a rival to the big guns!
Finally, a company to rival the big guns. Fair prices, great customer service and extra personal touch to products delivered.

Resposta da The Grooming Clinic
Outstanding products, outstanding service
Not just the best selection of properly interesting, high quality, different, international men's skin/beard/hair care stuff I've found in the UK (which it is), but also absolutely spot-on service. Extremely quick and efficient ordering/delivery, backed by a genuinely great customer support team. Recommended.
Order error on my part was corrected…
Order error on my part was corrected over the phone with ease; the support office was very polite and supportive in correcting my mistake. A pleasure to deal with this company, would certainly recommend and will use The Grooming Clinic again.
Great company to do business with
Great company to do business with. Very fast delivery, very pleasant item well packaged and fab perfume Many Thanks Sue
Best company
I absolutely love this company. I have used them for years now. They always send me some little freebies of my favourite Dr Dennis Gross products. My order is always delivered quickly. You can tell this company care about their customers. Wish every company was like you. Keep up the great work guys

Resposta da The Grooming Clinic
Exceptional service *****
Exceptional service *****
Ordered my product at 3:45 on Friday afternoon and it arrived before 9am on Saturday morning, together with a nice hand written ‘thank you’ and gift voucher.
Very nice service. Thank you TGC
I would like to give 2 thumbs for The…
I would like to give 2 thumbs for The Grooming Clinic. Very responsive customer service, 5 star services, the product range is wide and PERFECT! I am a loyal customer from them and always have a repeat purchase.
❤️❤️❤️

Resposta da The Grooming Clinic
Beyond Excellent !
I have been shopping with them since past 7-8 years or so and have placed countless orders with them. Each and every order has gone thru perfectly and never have I faced any problem. In any minor eventuality or even a slight concern (in business this may happen for reasons beyond the sellers control, though never intentionally; but its how it is addressed by the company is whats more important), the staff steps up to resolve the matter promptly and in the most courteous, honest, professional and friendly manner. The guys running the company are simply great and pay prompt attention to any question or concern you may have.
This company is a benchmark for what e-commerce should strive to be. If you can find your preferred brand with them, you do not need to look elsewhere. In due course, you may feel you are buying from a friends website ! Simply brilliant !!
Brilliant website, perfect customer service!
I’m so glad I found this website! An amazing range of products and perfect customer service. I’ll definitely be shopping here again.
Thank you so much!
Great customer service
Great customer service and very friendly staff. My order came beautifully wrapped.
Another highly suspicious website
AVOID! They claim they have amazing 5-star service. What a joke! The reason for this is because they won't allow any negative reviews on their website. You're banned from complaining, or telling the truth. Nice and easy to claim everyone's happy. That's deceitful. They have complained about my review and the porker even made threats (!?! - great customer service), but, not contacted me to apologise. Really pathetic customer service. Then, he ignores the terrible service, the dodgy website and tries to divert attention. Pathetic. That's why his website has no reviews. Anyone is welcome to check that I have left plenty of 5 star reviews, when deserved. I don't tolerate liars. This shower earned his one star.

Resposta da The Grooming Clinic
First time customer
I was trying to order from Aromatherapy Associates and was not getting the service I expected. I happened to see The Grooming Clinic had the items I was looking to purchase as I’m not a regular on line shopper I was a bit dubious,but I decided to try well what can I say: Thank You I received my order 2 days after ordering which has just arrived at exactly the time stated with 3 free samples and a £75 gift voucher for a case of wine.
I highly recommend anybody to use this company and thank you for your fantastic service and my gift.

Resposta da The Grooming Clinic
Will definitely be returning!
First time customer of The Grooming Clinic.
I came across TGC after searching all over the internet for a particular Lip Balm, which isn't on sale in the UK yet. I was pleasantly surprised to see that it was in stock on their website, so decided to place my first order.
Very quick dispatch & shipping. Package arrived in good condition and even included a handwritten thank you note, which was a nice, personal touch.
They seem like a fairly new business, but they're definitely doing something right.
Hopefully be back again soon.

Resposta da The Grooming Clinic
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