Leo's, The Happy Pet Co. Opiniões 

84
•
TrustScore: 4.5 em 5

4,6

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Classificada 4 em 5 estrelas

Fairly easy to order, good choice of products. Delivery took longer than anticipated. Items arrived well packaged and undamaged. The dental powder is less palatable than I was expecting /hoping. Fleur... Ver mais

Classificada 5 em 5 estrelas

I ordered salmon oil for my senior very fluffy cat, as her fur has become a bit dull. The pump which delivers each dose did not work. I received a replacement pump in the post in a matter of days. Ver... Ver mais

Classificada 5 em 5 estrelas

Great small family run company. Very responsive when you contact them. I’m a subscriber they always put a free product in of my choosing for the dogs. Would rather order from this company directly rat... Ver mais

Classificada 5 em 5 estrelas

I had an issue with a broken pump on the Salmon oil .... I requested a replacement .... they responded really quickly and sent a replacement pump that arrived 2 days later. I'm really pleased with... Ver mais

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4,6

Excelente

TrustScore: 4.5 em 5

84 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(84)

62 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Delivery quick

Delivery quick . Unfortunately dogs hated the seaweed 🥲 had to disguise it with chicken ham & grated cheese .

21 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Not sure on performance of product yet only started yesterday
BUT - customer service is excellent- I emailed this morning with an issue, responded and dealt with within 25 mins !! Wow

26 de maio de 2026
Classificada 5 em 5 estrelas

Stumbled upon Leo's by accident..

Stumbled upon Leo's by accident... I live in Northern Ireland and delivery from mainland companies can be a real probiem. But the parcel arrived exactly when promised. The Lamb braids are a particular favourite!! The Happy Pet Co. has made my pet, very happy

25 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Plaque Off Powder is brilliant

I have paid for dental treatment for my dog's teeth.It was expensive but did work. When asked whether I wanted repeat treatment decided to try Plaque Off. After a few months of daily use I checked the results and all his teeth were white again. I have bought more and given one to my daughter to try and have recommended it to all the dog owners I know

1 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

What a lovely company to do business with

Felicity is a really easy person to communicate with. I experienced a small issue with delivery but, Felicity went out of her way to sort it out. My order has arrived, (twice, unfortunately for Leo's) I'm excited to see both of my girls transformations and to order again in future if all goes well. Thank you again Felicity 🐶🐶

30 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Sadly my dog doesn’t like the product &…

Sadly my dog doesn’t like the product & tries to eat around it even leaving food in his bowl

24 de abril de 2026
Opinião espontânea
logótipo da Leo's, The Happy Pet Co.

Resposta da Leo's, The Happy Pet Co.

Hi Karen,

Firstly, thank you so much for choosing to try Leo's and I'm really sorry it didn't go down as treat.

I can't find your order online but true to our Lifetime happiness guarantee, please can you email me at team@thehappypetco.co.uk with your order number and I will issue you a full refund.

Again, I'm really sorry for your experience but I'd love the opportunity to make it right.

Best,
Felicity

Classificada 5 em 5 estrelas

Fabulous Customer Service

I had an issue with a faulty pump which came with my Salmon Oil - Felicity was incredible. She responded on a Saturday, which I wasn't expecting, was lovely and professional and sent a replacement the following day. The comms were friendly and it was a pleasure to interact with a real person and not a BOT, for a change.
The Salmon Oil is also great - my Golden Retriever's coat is beautiful. Thank you so much Felicity and Leo's, The Happy Pet Co. 100% recommend!

4 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The customer care was 2nd to none

The customer care was 2nd to none, polite and professional. My dog loves the seaweed for plaque removal and the lamb chews. They were also cheaper than previous companies I've used. Will definitely be using them again.

10 de abril de 2026
Opinião espontânea

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