The Vet Superstore Opiniões 

27
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A product can be found through a multiple of businesses and websites but can excellence in Customer Service? From initial enquiry through to competitive pricing, delivery and invoicing this company... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The Vet Superstore are absolutely amazing .I aways order from them for my dog and everything,aways there for any help or questions. For me they are the best 100% recommended 👌

A empresa respondeu

Classificada 5 em 5 estrelas

I recently used The Vet Superstore for the first time and they were great! Their prices for the medication I ordered for my dog was the cheapest I found online and it saved me £100 instead of getting... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time using the Vet Superstore. They were competitive in price, Nicola emailed me shortly after my order to check in and let me know it would be dispatched soon - this was really reassuring as I... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. Loja de ração
  3. Loja de animais de estimação

Escrito pela empresa

Over 20,000 genuine veterinary medicines and pet products! UK vet owned and accredited retailer! Easy ordering online 24/7. Fast delivery right to your door.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(27)

21 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great value

Great value, super quick delivery and great service.

4 de agosto de 2026
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for the 5*! Very kind of you to take the time. Have a wonderful evening - warmest regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience
Sent capsules instead of tablets and was sorted straight away thanks

4 de agosto de 2026
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much Hayley - do let us know which you preferred as we would be really interested to know :). Have a fantastic week ahead - warmest regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

The Vet Superstore are absolutely…

The Vet Superstore are absolutely amazing .I aways order from them for my dog and everything,aways there for any help or questions. For me they are the best 100% recommended 👌

10 de julho de 2026
logótipo da The Vet Superstore

Resposta da The Vet Superstore

That is so wonderful to read - THANKYOU!!! We have such lovely customers :) - have a wonderful evening. Warmest Regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

I love the vetsuperstore

I love the vetsuperstore. Extremely fast service, and personal touch is so nice in this day and age. I even found a lovely chew bone put in with order! Thank you!

4 de agosto de 2026
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Oh thankyou so much Dawn :) - we love you too!!! Have the best week ahead. Warmest Regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

Very quick and friendly service

Very quick and friendly service. Will definitely use again.

4 de agosto de 2026
logótipo da The Vet Superstore

Resposta da The Vet Superstore

That is wonderful to read and we look forward to seeing you soon!! Thankyou so much for the kind review and have the best week ahead - Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

Pet prescription

Wide range of products at great prices. Had a small problem ordering but received excellent assistance from Nicola in Customer Services. Medication was also despatched and received speedily. Excellent.

31 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for the kind review Margaret. It is appreciated by us all :)! Have a wonderful week ahead. Warmest Regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

Outstanding customer support and…

Outstanding customer support and service. A lovely trustworthy business to buy from who really care.

29 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much Stephen - that is very kind and we really appreciate such a nice review as a new business :). Have a wonderful week ahead! Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

Very good customer service very helpful…

Very good customer service very helpful and excellent communication very happy with my products and deliveries 👍💪😊😊😊

28 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much Marcin for the nice review and 5 stars :)- very kind and definitely appreciated!! Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service, delivered very quickly, great price. I am very pleased.

23 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for the great review - it really makes our day! :) Have a great week ahead - Warmest Regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

Excellent service and good pricing

⭐⭐⭐⭐⭐ Exceptional Service When I Needed It Most

I cannot thank Vet Superstore enough for the support, kindness and excellent service they provided during a very difficult time in my life.

Following a separation, I have found myself financially destabilised and solely responsible for what were once our family pets – two 13-year-old Labrador brothers, Burt and Ernie. As any pet owner will understand, they are far more than dogs; they are family members, adopted children, and companions who have shared every chapter of our lives.

Ernie has suffered with problems in his front paws for years, and it is heartbreaking to watch him struggle to walk. Burt has recently begun suffering with weakness in his back legs and incontinence. Due to financial constraints, I have had to stop both their Librela injections and their YuMOVE 360 Advance (now Max Strength) supplements while trying to find more affordable ways to manage their pain and mobility.

Vet Superstore not only offered excellent pricing on the YuMOVE products, but the level of customer service was truly outstanding. Nicola, who assisted me via online chat, was patient, knowledgeable and incredibly helpful. I particularly appreciated the time taken to explain the recent product rebranding, which reassured me that I was purchasing a genuine product. When a supplement forms part of an important pain-management plan for an elderly dog, that reassurance means a great deal.

The products arrived promptly and were packaged with care. At a time when every penny matters and my dogs’ wellbeing is my greatest concern, Vet Superstore made the process straightforward and stress-free.

Thank you, Nicola, and thank you, Vet Superstore, for your compassion, professionalism and excellent service. It genuinely made a difference.

— Teresa, Burt & Ernie 🐾🐾

22 de junho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

That was such an emotive and beautifully written review from a really wonderful person! Give a huge hug to Burt and Ernie from all of us - The Vet Superstore Team X

Classificada 5 em 5 estrelas

Wow!

A product can be found through a multiple of businesses and websites but can excellence in Customer Service?
From initial enquiry through to competitive pricing, delivery and invoicing this company are quite incredible. Well done Vet Superstore.
If by chance you are lucky to be helped by Nicola then be prepared to be even more surprised, she puts going above and beyond into a whole new level - stellar. Thank you

21 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

What a wonderful review Michael and we will be sure to pass on your kind comments to Nicola and the team :). We are so lucky to have such fabulous customers, that make our work so enjoyable. Thankyou!! Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

Absolutely excellent

Excellent, friendly customer service, very helpful. Product arrived quickly and very well packaged.
Won't hesitate to use again, thank you xx

13 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much Laura and how wonderful to say you will use us again! Our customers are fantastic :). Have a great week ahead - Warmest regards, The Vet Superstore team X

Classificada 5 em 5 estrelas

Nicola from the Vet superstore has been…

Nicola from the Vet superstore has been incredible ⭐️⭐️⭐️⭐️⭐️, I enquired about how much stock they had of a prescription diet for my cat as it’s the only food she can tolerate and Nicola went above and beyond to ensure I could still get hold of some , the company also refunded me when I paid too much for shipping by accident. This company have been more reliable than my own vet ! 🐾🐾🐾🐾🐾

19 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

THANKYOU so much. We will pass on your kind words to Nicola and she will be so delighted to know this :). Wishing you all a wonderful remainder of your weekend! Warmest Regards - The Vet Superstore Team

Classificada 5 em 5 estrelas

Cladaxxa and apoquel for my dog

I recently used The Vet Superstore for the first time and they were great! Their prices for the medication I ordered for my dog was the cheapest I found online and it saved me £100 instead of getting it directly from my vet! Nicola was really helpful and the order quickly arrived after placing it. I also received a free bag of treats with my order, which was a nice touch! I will definitely be using The Vet Superstore again!

16 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for taking the time to write us such a nice review and we are so thrilled that you will use us again :). We hope you are all having a relaxing weekend - Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

Very helpful and friendly

Very helpful and friendly. Quick service and great value for money. I’d recommend.

7 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for the 5* Nick :) - very kind of you and we hope you are all having a fantastic weekend! Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

HIGHLY RECOMMENDED

First time using the Vet Superstore. They were competitive in price, Nicola emailed me shortly after my order to check in and let me know it would be dispatched soon - this was really reassuring as I had been 4 days from running out of my dogs medication. Really quick delivery. The packaging is eco friendly and even included some treats in there. A star service, thank you!

16 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much Kerry :) - It really means the world to us to read this and is so appreciated. Wishing you all a really lovely weekend. Warmest Regards, The Vet Superstore Team X

Classificada 5 em 5 estrelas

Could not have been more helpful both…

Could not have been more helpful both before ordering and afterwards. Prompt, efficient and with a caring attitude towards the customer and their animals - in my case a greyhound with an amputated toe - they went above and beyond to assist

15 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much Barbara - we hope he is doing well following his toe amputation. You are a lovely owner that has put his needs above and beyond :). We really appreciate the kind review and have a wonderful and "healing" weekend - The Vet Superstore Team X

Classificada 5 em 5 estrelas

100 % recommend The Vet Superstore

100 % recommend The Vet Superstore - Such a great company to deal with. Customer service was superb -shout out to Nicola, who was so efficient and friendly.

3 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for your lovely review, it really is appreciated and we will be sure to pass on your thanks to Nicola :). Warmest Regards, The Vet Superstore Team

Classificada 5 em 5 estrelas

Outstanding Customer Service That Goes Above and Beyond!

I cannot recommend The Vet Superstore highly enough. This is an amazing company that genuinely puts customer satisfaction at the heart of everything they do.

Unfortunately, I experienced a problem with my order due to the courier, DPD, but from the moment I contacted customer services, Nicola could not have been more helpful. She was incredibly kind, thoughtful, and understanding, and went above and beyond to resolve the issue. The outcome exceeded my expectations, and I felt valued as a customer throughout.

If you’re reading reviews because you want reassurance before spending your hard-earned money, you can shop with complete confidence. The Vet Superstore is a company that truly cares about its customers, and exceptional service like Nicola’s is becoming all too rare. Thank you for turning a difficult situation into such a positive experience!

16 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

What a lovely review to read and it really means the world to us! Thankyou so much for your kind words :) - The Vet Superstore Team X

Classificada 5 em 5 estrelas

My order was delayed because dpd had…

My order was delayed because dpd had lost it and I spoke with Nicola from the vet superstore who went above and beyond to get a replacement out very quickly I would highly recommend them very helpful, understanding and very professional and polite thankyou so much 😊

10 de julho de 2026
Opinião espontânea
logótipo da The Vet Superstore

Resposta da The Vet Superstore

Thankyou so much for the lovely review Nicola and it is always so frustrating when there is a delay with delivery :). Am so pleased that we could sort it out for you! Have a wonderful week ahead. The TVS Team X

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais