The Holiday Fixer Opiniões 

219
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would highly recommend Carrie as a holiday planner. She provides a very personal service, takes the time to really listen to your requirements, and always gets it right. Her attention to detail and... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve used Carrie a few times to book our trips and every time has been a great service! I didn’t know where to go this year so asked Carrie for help and she came up with some perfect suggestions! A st... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We couldn’t recommend Carrie highly enough for organising our incredible summer holiday to the USA. From the very beginning, Carrie took all the stress out of planning what was quite a complicate... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Adry was brilliant. She helped me organise the tricky part of our trip to Australia for myself, my 8 year old son and 16 year old niece. She had everything sorted so well for us. A slight change when... Ver mais

Informações sobre a empresa

  1. Agência de viagens

Escrito pela empresa

At the Holiday Fixer, we aim to make your holiday dreams come true Whether you are looking for adventure and excitement or rest and relaxation, the Holiday Fixer can help create your dream destination package. We specialise in luxury holidays, adding in a concierge service where requested and taking care of details such as lounge passes, car hire and any activities that need to be pre-booked. We have the necessary experience and a wealth of contacts that allow us to find the best deals, the most exciting experiences and the most delicious places to eat and drink. A little local knowledge goes a long way! We’re not all about extravagance, however! We know the best family destinations, where to get the best snow for skiing and can tailor those trips that require a little bit of extra planning and organisation. Wherever you want to go, for whatever reason, we will work to create your perfect holiday. So, if you want your next getaway to be extra special, you need the Holiday Fixer! Just tell us what you want and let us make it amazing!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

219 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(219)

26 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Wonderful holiday planner

We cannot recommend Juliet highly enough. She was efficient and friendly throughout the booking process, guiding us through booking a wonderful holiday to Cyprus at a very good price. Juliet recommended a few suggestions and managed to get us an exceptional room at a reduced rate at Aphrodites Hills with our own hot tub, with a golf course and sea view. The food and atmosphere at the hotel was lovely too. We will definitely be using Juliets’s company again. Many thanks

6 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous Laura

Laura was fabulous from the point of planning and booking our trip to Las Vegas, all the way through to supporting and coordinating the journeys each end. She is very knowledgeable and will always ensure you are looked after. Highly recommend if you are looking to take the stress out of travelling.

28 de outubro de 2024
Opinião espontânea
logótipo da The Holiday Fixer

Resposta da The Holiday Fixer

Thank you so much Lee, It was such a pleasure to help you all! I look forward to working with you again xx

Classificada 5 em 5 estrelas

Highly Recommend - Carrie

Carrie made the whole experience much easier! She was quick to come up with 3 holiday suggestions that met all our criteria and were hard to choose between and then was always on hand to guide us through all the next steps. We had a fabulous holiday and we I’ll definitely be using Carrie again. Thank you

23 de outubro de 2024
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Resposta da The Holiday Fixer

Thank you so much for your lovely review, Lisa. I'm so pleased that you found your whole experience an easy one and stress free. Thank you so much for the personal recommendations, as a small business, this means the world to us. It was my pleasure assisting you and your family and I look forward to welcoming you back for your next holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Classificada 5 em 5 estrelas

Magical memories from our Thailand trip of a lifetime

We have just returned from the most amazing and magical trip to Thailand - curated and planned to perfection with such care, thoughtfulness ,skill and knowledge by Adry.
We couldn't believe that it would be possible for anyone to plan and organise something that could meet all of our family of five's different needs - but Adry managed to make all of our wishes come true and meet our budget requirements. All of the planning, booking, information before departure was extremely well organised and took away all of the work for us. During our trip - everything fell into place seamlessly - unbelievably half way across the world! Both elements made this trip even more enjoyable as Adry had literally fixed EVERYTHING for us! Thank you so much Adry, we couldn't have done this without you and refuse to book another holiday without your support and magic!

18 de outubro de 2024
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Resposta da The Holiday Fixer

Dear BK,
I’m so grateful for this wonderful feedback! Helping your family have a memorable experience in Thailand was an absolute joy. I love working with families to create experiences that bring everyone together for that much craved quality time, and it was important to me to balance everyone’s needs while staying within your budget. I'm so glad to hear the trip lived up to your expectations and that the planning made the whole journey stress-free. Thank you for trusting me with your precious family holiday —I can't wait to help you plan your next adventure! Very best, Adry xx

Classificada 5 em 5 estrelas

Carrie organised a wonderful holiday…

Carrie organised a wonderful holiday for us. The accommodation was amazing and exactly what we needed at the time. She was on hand for all questions, organised everything for us & was friendly & lovely too. I couldn’t recommend her more highly ⭐️⭐️⭐️⭐️⭐️

6 de outubro de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

Thank you for your kind review, Sarah. I’m so pleased that you had a wonderful family holiday and it was exactly what you had asked for. Your villa view was stunning! I really appreciate your business and I look forward to assisting you with your next family holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Classificada 5 em 5 estrelas

Jersey 2024

Just recently returned from a holiday in Jersey, organised by Helen The Holiday Fixer. We travelled from Liverpool to Jersey that Helen had arranged our tickets, boarding passes and special assistance which all went perfectly. We stayed in St Helier at The Pomme D’Or Hotel which was located in a central position opposite the marina. The hotel was excellent and the staff were helpful which made our stay very enjoyable. The trips Helen organised consisted of three trips, one full day around the island by coach. Secondly, a boat trip around the island and lastly a trip to the war tunnels. A most enjoyable holiday and many thanks to Helen The Holiday Fixer we will definitely be using you again.

26 de setembro de 2024
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Resposta da The Holiday Fixer

Thank you Margaret for your glowing review. It was a pleasure to organise your holiday for you, I'm so glad you enjoyed Jersey it sounds like you had an amazing time. Looking forward to organising more adventures for you. Best wishes, Helen

Classificada 5 em 5 estrelas

Disneyland Paris Family Trip

From the moment we contacted Carrie regarding our desired trip to Disneyland Paris, she has been absolutely amazing. Her communication, organisation & planning for our trip was just perfect. We said exactly what we wanted to do & Carrie made it happen. Everything was totally stress free our end as Carrie ensured we had everything sorted from our train bookings, hotel/food & extras too. I’m so thankful that you told us about the photo pass & the character breakfast as we now have extra special memories for our 2 boys! Your tips & knowledge is great! Disney is just amazing but having Carrie take the lead & make it so easy for us just made the experience even better. Thank you so much Carrie!

15 de setembro de 2024
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Resposta da The Holiday Fixer

Thank you so much for your kind review. I’m so pleased that you enjoyed the whole experience. Disney is a magical place and you’ve now got memories to treasure. It was such a pleasure helping you with your trip. Please do tell your friends and family all about my services. Personal recommendations go a long way, especially for small businesses like mine.

Warmest Wishes,

Carrie xx

Classificada 5 em 5 estrelas

Carrie The Holiday Fixer - Disneyland Paris

Dear Carrie,

Thank you for your warm welcome back and for your interest in our family trip to Disneyland Paris. We're more than happy to share our experience and provide feedback on your services as The Holiday Fixer.

Overall Experience
Our family trip to Disneyland Paris was absolutely magical! From the moment we arrived until our reluctant departure, we were immersed in a world of wonder and excitement. The kids, Henry and George, were over the moon with joy, and Terry and I found ourselves swept up in the enchantment as well.

Hotel
The hotel you recommended was perfect for our needs. It was conveniently located, clean, and comfortable. The staff were friendly and accommodating, making our stay even more pleasant. The family-friendly amenities were a huge plus, giving us a great place to relax after long days in the park.

Your Service
Carrie, your service as The Holiday Fixer was exceptional. Your attention to detail in planning our trip made everything run smoothly. From booking the perfect hotel to arranging our park tickets and providing helpful tips, you truly made our vacation stress-free and enjoyable.

Highlights

The parades were spectacular, bringing all our favorite characters to life.
Meeting Mickey and Minnie was a dream come true for the kids.
The fireworks show at the end of each day was breathtaking and the perfect way to cap off our magical experiences.

Recommendation
Without a doubt, we would wholeheartedly recommend your services to our friends and family. Your expertise and dedication to ensuring we had the best possible vacation were evident throughout the entire process.

Thank you again for all your hard work in making our Disneyland Paris adventure a dream come true. We look forward to working with you on our next family holiday!

Best regards,
Terry, Claire, Henry & George

15 de setembro de 2024
Opinião espontânea
logótipo da The Holiday Fixer

Resposta da The Holiday Fixer

Thank you so much for your kind review, Terry.

I’m so pleased that you enjoyed the whole experience. Disney is a magical place and you’ve now got memories to treasure forever. It was such a pleasure helping you with your trip.

I welcome back all my clients, this is the optimum time to seek feedback. This helps me provide accurate and genuine feedback for future clients. I genuinely care and value all opinions, your experience is very important to me.

Please do tell your friends and family all about my services. Personal recommendations go a long way, especially for small businesses like mine.

I look forward to planning your next family adventure.

Warmest Wishes,

Carrie xx

Classificada 5 em 5 estrelas

Arranged the perfect holiday

Helped choose the perfect holiday and assisted further in changing the flight times to suit. Constantly helped thought the planning and online assistance required. Nothing was too much for Ashley and she was always on hand. Will definitely use her again for future holidays.

9 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Foxhills

Michelle organised our Golden Wedding, family celebratory weekend.
Our stay was prepared with care and sensitivity, allowing us to enjoy a very memorable stressfree experience.
The choice of venue and accommodation met our needs perfectly.
She was friendly/professional and kept us fully informed throughout. The weekend exceeded our expectations and we would certainly recommend Michelle's services.

12 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

A trip of excellence

We had the most brilliantly organised trip to Japan. Every facet of our travels was superbly done, excellent hotels, simply the best tour guides possible, travel arrangements that were superbly arranged and visits to the best and most interesting tourist attractions. We were shared the arrangements well before and if we had any issues they were dealt with excellently. I could not recommend any organisation and people more highly. Adry in the UK organised with Inside Japan, definitely worth going to them.

7 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thank you Adry!! 5 stars!

If I could give Adry at The Holiday Fixer more than 5 stars I absolutely would! My now husband and I met her at a wedding show and our interaction from start to finish has been amazing!

Adry was professional, doesn't oversell her holiday packages (which is nice as that can be off putting if people do that) and just worked with us and what we wanted. She listens, attentive, even communicating at anytime of the day of the week/weekend and also allowed me to create a WhatsApp group for the 3 of us.

Adry went over and beyond for us to ensure that we understood every aspect of our holiday and what it would entail. Also presenting to us some beautiful photos for us to make an informed decision of the hotel and destination. We chose Malta! Great resort for our 'mini moon' as my stepson was a part of our beautiful holiday too. She ensured there were great fun facilities for children so he had a great time! Fun had by all of us!

Never once did she make me feel as if my numerous questions were too much. She just listened and maintained her professionalism and advised accordingly.

We will DEFINITELY be using her great services again! Hassle free! THANK YOU ADRY!!

Mr & Mrs Brown xxx

26 de agosto de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

Dear Mr. and Mrs. Brown,

Thank you so much for your incredibly kind words! I’m thrilled to hear that your experience with me as your Holiday Fixer was so positive from start to finish. It was an absolute pleasure working with you both, and I’m so glad I could help make your ‘mini moon’ in Malta everything you hoped for!

It’s wonderful to know that the resort was a great fit for your family and that your stepson had fun too – that’s exactly what I strive for when tailoring holidays. I truly appreciate your trust in me to handle every detail and answer all your questions. Your feedback means the world to me, and I’m so happy I could make the process hassle-free for you.

I look forward to helping you plan many more fantastic holidays in the future! Thank you again for choosing me to be part of such a special time in your lives.

Warmest regards,
Adry

Classificada 5 em 5 estrelas

Gemma did a fabulous job!

We worked with Gemma to plan our honeymoon in Mexico. Gemma was amazing from start to finish and helped us plan our hotel, flights, transfers, as well as some extras. Gemma took the stress out of our holiday planning and we honestly had the time of our lives when we were there. We would 100% recommend The Holiday Fixer for those with busy day to day lives as it was such a huge help to us and we will certainly be working with Gemma again to plan future holidays and trips. Thank you so much Gemma!!!

16 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Why we need small independent travel agent

I had all but given up trying to book my family holiday which was to be a once in a lifetime trip. No matter how hard I tried using the same old sites didn't cut it.

I then recalled that I had met Carrie many years ago and reached out. She was away so Gemma took up my cause. Instantly I remembered why we have travel agents- because booking holidays do sometimes need the human touch especially when you're trying to make it unforgettable, special and unique all within a budget.

Gemma was a true professional. She asked so many useful and helpful questions that I hadn't even considered which helped her shape the holiday. She took time to get to know me which really helped because I was nervous and apprehensive for many reasons about booking the holiday and at every step she was there to explain and reassure. The best thing about working with Gemma was that she made you part of the journey. I was able to suggest and reject things and she was happy to explore and to throw ideas into the mix. In the end she came up with a package that I had never envisaged being withing my grasp and all within budget. Also, when my holiday hit issues such as an unexpected hurricane she immediately jumped into action to ensure that it still came to fruition.

The holiday itself was perfect. Gemma checked in to ensure we were ok and even helped out with advice when we got stuck. All our transfers were seamless and hotels were fabulous. Gemma really built the holiday of our dreams and we couldn't have asked for better service.

Once you've booked this way, you'll do it again because you soon realise that convenient though they may seem, those holiday websites don't come close to having the personal touch an expert like Gemma can bring to the table.

19 de agosto de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

Wow, Thank you so much for your kind words! I’m thrilled that I could help create the perfect holiday for your family. It was a pleasure working with you to plan every detail and overcome the unexpected challenges. I’m so glad you had an unforgettable experience. Looking forward to helping you with your next adventure!
Gemma Your Holiday Fixer

Classificada 5 em 5 estrelas

Excellent service from Priyanka the holiday fixer

Priyanka provided an excellent service from start to finish. She sourced various options for a young family all inclusive holiday in Turkey. She kept me fully updated from the booking through to the end of the holiday, including reminders on checking in and transfers.

I would highly recommend Priyanka the holiday fixer, she is very knowledgeable, professional and a pleasure to deal with 🙂

23 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Such a pro - highly recommend Carrie

This is the fourth time we’ve booked a holiday through Carrie. She takes the stress out of planning and prep, and she’s even on hand to check you in when you’re homeward bound. Her strong network within the travel industry means she gets fair deals on price, secures availability and sprinkles magic throughout your trip - we arrived at our hotel room to a gorgeous fruit platter and chilled bottle of champagne. She’s got in-depth travel knowledge and years of experience, so she can work with your budget and the specifics of your brief. She’s inspired us to consider destinations that weren’t on our radar, and we’re delighted with the service she offers. Thanks Carrie!

13 de agosto de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

Thank you so much for your kind words, Helen. It's always a pleasure and you're so welcome. I really appreciate that you keep coming back to me, to use my service. I look forward to assiting you plan your next amazing holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Classificada 5 em 5 estrelas

Carrie the Holiday Fixer - The Best!

Carrie is helpful, knowledgeable and very efficient in respect to helping and arranging our family holiday. Carrie is patient with the numerous questions we had ensuring that we were looked after from choosing our holiday to returning from our holiday. The various updates that she provides are helpful and keep you on track to ensure that you do not miss anything. I would wholeheartedly without hesitation recommend Carrie in respect to organising your next holiday. Thank you Carrie we had an amazing time!

7 de agosto de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

You're so welcome :-) It was my pleasure arranging your lovely villa holiday. Thank you so much, Victoria for your kind review. Thank you for the recommendation too. I look forward to assisting you with your next family holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Classificada 5 em 5 estrelas

Highly recommended!

We were delighted with the services of Carrie the Holiday Fixer when we asked her to help us find our perfect family holiday. Carrie’s support, personal care and commitment, and her tenacity in finding us the best holiday to accommodate our many needs without too much compromise was second to none. We greatly appreciated Carrie’s frequent and prompt communication by e-mail and her willingness to always jump on a call to discuss. Carrie listened carefully to our many considerations and needs, and then got to work finding possible destinations and hotels using her network of holiday suppliers. It was clear with every proposal she offered, that Carrie was working hard to meet as many of our ideal requirements as possible, and it was never a problem for her to go back and resume her research, using feedback on proposals made to help hone in on our dream holiday. Once we had agreed on the destination and hotel, Carrie was very helpful in liaising with the hotel on our behalf to secure answers to any questions we had, obtaining additional information for us when requested. Carrie organised everything, the hotel booking, flights, transport, excursions, airport parking, car hire etc. On the day of departure, we simply had to set off with the boarding passes Carrie had provided and go enjoy our much needed, fabulous holiday! Carrie also organised a lovely surprise on the morning of my birthday while at the hotel, when the staff brought a bottle of chilled bubbles to our room with a lovely card from Carrie! While we did not need to, Carrie had made it clear that we could reach out to her while we were away if there was anything we needed her support with. Carrie messaged a couple of times to check in on our experience, and on arrival home, she immediately contacted us to ask about our holiday. We would definitely use Carrie’s services again and highly recommend her to anyone looking to take the stress out of arranging their holiday!

3 de agosto de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

Wow! What a review. Thank you so much for articulating how my service works so well. I’m elated to read that you’ve experienced my care and commitment. I can honestly say, hand on heart that I genuinely care about every single one of my clients and their experiences. Some things are beyond my control, however, it’s so good to read that you felt supported and valued. I hope you’ve taken away wonderful memories that will last a life time. It was my absolute pleasure helping you and your family plan and execute such a wonderful holiday. Please do tell all your friends and family about my service. Recommendations mean the world to a small business like mine.

Warmest Wishes,

Carrie
The Holiday Fixer xx

Classificada 5 em 5 estrelas

A fantastic, knowledgeable advisor

Overwhelmed with choice and unsure of what to do we recently engaged Gemma to help find us our first all-inclusive holiday as a family. Gemma was incredibly supportive, working through the various options, sourcing the flights and recommending a package that worked for us. Her choice was excellent and we had the most wonderful time in Greece. We can’t recommend her services more enough!

6 de agosto de 2024
Opinião espontânea
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Resposta da The Holiday Fixer

Dear Parker Family,

Thank you so much for taking the time to leave such a wonderful review! I'm thrilled to hear that you and your family had a fantastic time on your first all-inclusive holiday in Greece. It was a pleasure helping you find the perfect holiday, and I'm so glad that everything worked out just right for you. Your kind words mean a lot, and I truly appreciate your recommendation. I look forward to helping you plan many more memorable holidays in the future!
Gemma Your Holiday Fixer

Classificada 5 em 5 estrelas

Fantastic service from start to finish from Carrie

Having not gone abroad on holiday as a young family for several years, we struggled to decide where would be the best place to go this summer and looked at hundreds if not thousands of options.

Following a recommendation from friends, we turned to Carrie The Holiday Fixer for help and it was the best decision we could have made. As well as providing a number of potential destinations and hotels off the back of our list of requirements, she took the ease out of the booking and checking-in process, made contact with the hotel in advance of our arrival in Rhodes & made herself available throughout the duration of the trip should any problems arise.

As well as saving us time (probably countless more hours searching), Carrie was able to put our minds at ease with her knowledge of locations and hotels when making the all-important booking decision. And most importantly, a great holiday that met all requirements and provided a fantastic break for the whole family was delivered.

Could not recommend enough - can't imagine going on holiday without this service in future. Thank you, Carrie!

17 de julho de 2024
Opinião espontânea
logótipo da The Holiday Fixer

Resposta da The Holiday Fixer

Hi Mark,

Thank you so much for taking the time to write a review. It's great to read that you were pleased with my knowledge and service. My aim is to make your experience as seamless and hassle free as possible. It's also good to know that I saved you so much time, researching hotels. It's wonderful to be part of creating lasting memories and I'm elated to learn that you had a great holiday experience. Thank you for your booking and I look forward to helping your with your next family holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

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