The Home Of Interiors Opiniões 

63
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 2 em 5 estrelas

Like other people below I received a damaged product the first time. So when I finally received a track that wasn't bent i could install it. It came with a bunch of tiny nails and very limited inst... Ver mais

Classificada 5 em 5 estrelas

Ordered a curtain pole fron THOI and arrived damaged and could no way be used..... i value companies who step up a gear when thjngs go wrong. Send full details via email and received a reply to reso... Ver mais

Classificada 5 em 5 estrelas

Super fast delivery and excellent customer service. I ordered some Little Greene Wallpaper on Thursday eve as I had a decorator already booked for Monday or Tuesday. I received an email at 10... Ver mais

Classificada 5 em 5 estrelas

I ordered some rolls neo curtain pole sets at approximately 2:30pm and received them the following day at 9:00am, not even 24 hours! The poles, brackets and rings were all well packaged with... Ver mais

Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. também em
  3. Decoração e Design de Interiores
  4. Loja de cortinas

Escrito pela empresa

About The Home of Interiors – Our Passion Home is such an emotive word. It conjures up feelings of warmth, love, laughter, sharing goods times with loved ones and creating memories that last a lifetime. We love feeling proud of our homes and want you to feel proud of yours too! We are passionate about the products we sell and helping you to create a home you love. Our product ranges have been carefully curated by our interior design team, offering design led products at fantastic prices suitable for all budgets & styles. Our YouTube videos give customers useful information to help make informed product choices. Our product ranges include curtains, fabrics, blinds, bedding, curtain poles, tracks, wallpapers, paint & home accessories. We also offer a bespoke made to measure curtain and roman blind making service. Our passion is evident from the moment you make contact with us! We get very excited with new builds, renovations, extensions and re-decoration projects. Please get in touch if we can help with any home interiors project. We are here to help no matter how big or small your project is. We look forward to working with you and helping you to create your sanctuary. Somewhere you are proud to call home.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

63 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(63)

8 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I just wanted to thank you for such an…

I just wanted to thank you for such an efficient service of a good quality product. I received it in record time and in perfect condition. There was excellent communication at every stage of the transaction and I was able to install the curtain pole easily on my own.

14 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Ordered a curtain pole fron THOI and…

Ordered a curtain pole fron THOI and arrived damaged and could no way be used..... i value companies who step up a gear when thjngs go wrong. Send full details via email and received a reply to resolve promptly by return. They kept me fully informed and a replacement in perfect condition received within 24 hours. Now thats customer service and i shall certainly use again. Thankyou

4 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

Great customer service! I bought three roman blind headrails from Home of Interiors. First, their Youtube help videos are super helpful. Then I called them for advice on which headrails to buy (there are lots of options so it wasn't straightforward to a newbie like me). The headrails were excellent but I recently discovered that one of the gears had failed - my mistake as I'd miscalculated my blind weight. Barry worked out the issue and sorted a replacement gear within a week. Absolutely brilliant! I'm going to recommend my mum goes to them for her curtains.

5 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Helpful and friendly team…

Called several times with questions about Silent Gliss curtain rails before ordering. Always super friendly and helpful. Good price compared with other suppliers. Very comprehensive and helpful website

27 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered curtain tracks 4th December…

Ordered curtain tracks 4th December costing nearly £300 and still not delivered. Initially apparently some fixings out of stock. Then received message saying incorrect address (despite having had previous successful delivery from them). Contacted to request delivery after Christmas, since we were away, but nothing since and no reply to telephone or email.

7 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a Laura Ashley framed canvas

I ordered a Laura Ashley framed canvas. Lovely picture, I am very pleased with it. I was also very impressed with the speed of dispatch and delivery. I received it before Christmas which I didn't expect. Very happy with the service!

21 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely diabolical customer service

Absolutely diabolical customer service. Spent over £90 on asiple curtain track, the screws they "supplied " are far to small. I emailed asking if they had longer screws, there ply was "yes, 25p per screw and £2.50 postage. Seriously!!! It appearsthat they do this on purpose in the hope that some sucker will fall for it and just pay them. Our previous supplier was more than happy when we had a similar issue and didn't charge. Make sure you know what you buying from this outfit.

4 de dezembro de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank-you for your feedback. When ordering the track there is the option of adding on longer screws to your track order. We spent ages sourcing the screws as we appreciate the ones supplied from Silent Gliss may not be long enough for your requirements. The postage we charge doesn’t even cover our costs as a large letter stamp is £1.65 plus the cost of the postage bag. We are sorry to hear you feel this warrants a 1 star review when our reply was very professional and polite.

In response to your question for longer screws:

'Absolutely, the longer ones which we supply are 1 inch, is this ok for you? Could you confirm how many you need? They’re 25p each + £2 postage.'

Please let us know if we can offer any further assistance.

Thank-you.

Kind regards,

Debbie

Classificada 2 em 5 estrelas

Roman blind kits

I ordered 5 roman blind kits, made to measure. On delivery I then had to buy the missing parts elsewhere ie - tapes, toggles & 4 plastic rods - which my former supplier always included. The metal weight rods were roughly sawn & had to be 'rasped' before I could push them through the fabric hem. 2 end caps had a piece snapped off as I removed the bubble wrap, luckily they're tightly fitted against the wall & haven't dropped off.

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent product but poor customer care …

We purchased curtain poles which were of an excellent quality but the overall experience was tarnished due to the poor service from the Customer Care department. I wished to know approximately when my goods were to be delivered as I had received an email stating my order had been processed but it did not contain a delivery date and I had not received any message from the courier. I tried on a number of occasions, over a number of days to contact The Home of Interiors without success using each of the extensions. I even left a message with all my contact information and details of my query but unfortunately I did not receive a reply.
I have used Home of Interiors in the past but would but reluctant to use them again in the future.
Naomi from The Home of Interiors called today to discuss my experience. Naomi explained HoI was a member of staff short which has since been rectified. My trust in the company has been restored as a result of our conversation so needless to say I will not hesitate in using The Home of Interiors again.

7 de outubro de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Good afternoon Terry,

Thank you for your time on the phone just now. We really appreciate your feedback and insight -- we are committed to implementing improvements wherever necessary to maintain the level of service our customers expect.
As discussed, we're currently a staff member down so our response times have been slower than usual on busy days -- we have a new staff member starting next week who'll be focused on maintaining our Customer Care inbox and telephone line -- you therefore should have no difficulty reaching us and getting the information required in future.
Thanks again for your time, we really appreciate your positive comments on the phone and your understanding on this occasion.

Kind regards,

The Home of Interiors team.

Classificada 5 em 5 estrelas

Excellent

Good, reasonably priced products and really excellent customer service, answering queries promptly by email and always courteously.

30 de julho de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business and for your kind comments. We really strive to offer a first class service so we're thrilled to hear you have had a great experience with us. We hope we can be of service to you again in the future and we also thank you for shopping with us.

Kind regards,

Grace and The Home Of Interiors team.

Classificada 5 em 5 estrelas

Home of Interiors Curtai Pole

Home of Interiors has a wonderful selection of curtain poles. I wanted something a little different and there was an amazing choice. It was reassuring to be able to contact them by phone and speak to a person ! Curtain pole arrived in the time stated and well packaged. Perfect ! 100% service .

2 de julho de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business. We aim to sell something to suit every requirement -- our team are knowledgeable about the products we sell and we're proud to be easily reachable by phone to assist you in making a confident purchase. We're so pleased to hear you had a great shopping experience with us, and do hope we can be of service to you for any future projects.

Kind regards,

Grace and The Home of Interiors team.

Classificada 5 em 5 estrelas

Brilliant website with lots of…

Brilliant website with lots of different curtain track options with different sizes. Poles on single length over 240cm too which is great if you don’t want a join or can’t have a central bracket.
Ordered and was kept up
To date. Arrived within 48 hours.

27 de junho de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to leave us a review. We are proud of the products we sell, and aim to offer something to fulfil any requirement. We also strive to offer a first-class fulfilment of orders, so we're delighted to hear your product arrived safely and in good time. We'd like to thank you for choosing The Home of Interiors, and we hope to be of service to you again in the future.

Kind regards,

Grace and The Home of Interiors team.

Classificada 5 em 5 estrelas

Great Product and Service

Great Product and Service
I ordered the 3 track curtain track, I had a question about it after viewing on line called customer service call was answered quickly and given answer fast also, then ordered for two windows. I had emails about every stage and was dispatched within 1 day and delivered the next took two days intotal, I can't faul their servcie or product .. I am going back to order the same for another 4 windows. I would not hesitate to use them again excellent service.

27 de março de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review us, and for your kind comments. Our customers are at the heart of what we do at The Home of Interiors, so your feedback means a lot to us. We are so pleased to hear you were happy with the service and goods you received and hope we can be of service to you again in the future.

Kind regards,

Grace and The Home Of Interiors team.

Classificada 5 em 5 estrelas

Great quality, great price, great website

I had spent a long time looking for just the right ceiling track for a project and found The Home of Interiors website via a price comparison site. I was immediately impressed, they have a huge range of tracks, including recessed ceiling tracks and gliders specifically for wave curtains. The website is well laid out with great video clips explaining different options. I needed a 5.37m track and they sent it in one length, not having dealt with them before I had been half expecting it to come in sections with joiners, no I got exactly what was described. The quality of the track is excellent and the options they gave thorough- I ordered a black track and there was even an option for black curtain hooks. I came to them as they had the lowest price, so I hadn't expected the quality to be as fantastic as it is, I couldn't be more impressed. I do a lot of specifying and ordering for work, it's a good while since I've been this impressed with a company, they will be high on my list for future projects.

11 de março de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business. We take pride in delivering an excellent experience from start to finish, so it’s always lovely to hear when our customers have found the website helpful and the ordering process trouble-free! Many thanks for choosing The Home Of Interiors and we hope we can be of service to you again in the future.

Kind regards,

Grace and The Home Of Interiors team.

Classificada 5 em 5 estrelas

Great quality product and service

We ordered metal curtain poles and received them very promptly after good and clear communication from the company. The quality of the poles is great, as are the brackets and even the screws. They're exactly what's needed. No short measures - solid, good and reliable.

28 de janeiro de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business and for your lovely comments! Our customers are truly at the heart of everything we do, so we really value your feedback. We are delighted to hear you were happy with the service and goods you received and hope we can be of service to you again in the future.

Kind regards,

Grace and The Home Of Interiors team.

Classificada 5 em 5 estrelas

Excellent quality

We ordered metal curtain poles and received them very promptly after good and clear communication from the company. The quality of the poles is great, as are the brackets and even the screws. They're exactly what's needed. No short measures - solid, good and reliable.

28 de janeiro de 2024
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business and for your lovely comments! Our customers are truly at the heart of everything we do, so we really value your feedback. We are delighted to hear you were happy with the service and goods you received and hope we can be of service to you again in the future.

Kind regards,

Grace and The Home Of Interiors team.

Classificada 5 em 5 estrelas

Wave curtain for patio doors

We bought a wave curtain and Silent Gliss track for large patio doors. The service was excellent and all the staff were very courteous and patient. They explained the wave system and gave good advice. Their website is excellent including the helpful videos. We are very happy with the results and would recommend The House of Interiors.

30 de novembro de 2023
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business and for your lovely comments. We strive to deliver a first class service and are passionate about the products we sell, so we are delighted to hear you were happy with the service and goods you received. We hope we can be of service to you again in the future.

Kind regards,

Grace and The Home Of Interiors team.

Classificada 2 em 5 estrelas

Poor Customer Care and Supply Chain

I’ve ordered a 350cm long Silent Gliss Metropole 30mm Curtain Pole, which was sent a week later with completely wrong gliders and it took several more days to receive the correct ones. Most frustrating part was the calls and multiple follow-up e-mails I had to exchange with customer “care” team to sort out their mistakes…I could have ordered from a cheaper supplier and probably manage to avoid their unprofessionalism. Lesson learned.

1 de novembro de 2023
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank-you for taking the time to send in your comments. I am sorry for the manufacturing error on this occasion. I can see from the email history we took immediate action and sent the correct gliders out to you on an expedited service from our supplier.

We pride ourselves on our high level of customer service so sincerely apologise for any inconvenience caused. Our supplier also pass on their apologies.

With kind regards,

Debbie and The Home Of Interiors team

Classificada 5 em 5 estrelas

Excellent efficient service

Excellent efficient service - placed order yesterday afternoon & received order before 10 am this morning. Packaged really well & quality of products really good & great price. Most impressed & highly recommend.

13 de setembro de 2023
Opinião espontânea
logótipo da The Home Of Interiors

Resposta da The Home Of Interiors

Thank you for taking the time to review our business and for giving us 5 stars! We really value customer feedback, so your comments are much appreciated. We are so pleased to hear you had a great experience with us and hope we can be of service to you again in the future.

Kind regards,

Grace and The Home Of Interiors team.

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