I received thawed, opened meat! They do not package their meats to stay frozen during shipment, the packages aren’t sealed well and opened during shipment, blood in the box. All meat ruined!! VERY UN... Ver mais
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Leia as opiniões dos outros
The customer service is excellent! The Bison Filet, Elk Tips (bite-size), & Elk Burgers are our favorites so far. The steaks are tender, juicy & taste fabulous!!! We haven't tried everything yet in... Ver mais
We have enjoyed elk medallions and venison loin so far-- simply prepared on the grill, which takes little time. We look forward to trying bison cuts as well. The medallions were delicious and made for... Ver mais
FULL DISCLOSURE: my HYPOallergenic puppy is VERY allergic to ALL proteins except venison and lamb, and just about all veg and grains too! Doing a thorough search of ingredients in all the wholesome d... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Honest Bison was founded on one very simple truth: we believe everyone deserves access to food they can trust. Our goal is to bring more unprocessed, naturally-raised, quality meats back into people's kitchens and, more importantly, bring transparency back into today’s food system.
Informações de contacto
98607, Camas, Estados Unidos da América
- 360-399-6363
- customer.service@thehonestbison.com
- thehonestbison.com
4,0
Bom
893 opiniões
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When I received the shipment they had thawed
When I received the shipment they had already thawed, and one of the items was punctured and leaked blood all over. Threw it all out.
19 de janeiro de 2023
Resposta da The Honest Bison
Hi Nathan, Sean Lenihan here, and apologies for the delay in reply here on Trustpilot. I confirmed we did ship a replacement, and hopefully, it was successful and you enjoyed it. Thank you again for supporting us!
Sean
loved the bisonmeat
good job we totally enjoyed. sweet and twnder. going to order more
25 de dezembro de 2022
Impressed
From ordering, to delivery, to opening up a beautiful box of meat, to preparing a gourmet meal…I could not be happier with my experience with The Honest Bison. I am so glad I discovered this amazing company! Thank you for the work you are doing and the high quality products you provide.
14 de janeiro de 2023
Pretty to look at and flavorful but tough
I sent these to my son in NYC for Christmas and the flavor was great and they looked great but they were VERY tough. Disappointed as I have purchased buffalo/bison numerous times.
1 de janeiro de 2023
Resposta da The Honest Bison
Hi Karen, Sean Lenihan here, and apologies for the delay in reply here on Trustpilot. I confirmed we sent you a code for replacements. I hope they turned out much better. Thank you for supporting us and giving us a second chance. Sean
High quality everything
Incredibly fast shipping and solid packaging. Attention to detail. Most importantly high quality meats. Highly recommend!
7 de janeiro de 2023
I love everything about this company so…
I love everything about this company so far I will definitely be re-purchasing high-quality healthy amazing tasting meats!
I think if their standards stay this good, I will definitely be a lifelong customer..
23 de dezembro de 2022
Resposta da The Honest Bison
Hi Patricia, Thank you so much for your kind words and continued support. We are truly grateful to have like-minded people such as yourself behind us, and we look forward to continuing to provide you with high-quality meats in the future.
Resposta da The Honest Bison
Hi Brent! Thanks so much for your support and your review. We appreciate you so much and are glad the process was simple and easy!
On time and delish!
11 de dezembro de 2022
Bison sauce
I made Bolognese sauce using the ground bison and it was the best sauce I made!
However, the tomahawk steaks were a disappointment as they were too chewy. They were grilled as instructed but they seemed to be much smaller/thinner than expected.
31 de dezembro de 2022
Opinião espontânea
Highly Recommend!!
Ordered arrived fast and frozen! Meat was high quality. Will definately be ordering again!
21 de dezembro de 2022
bison liver is the best I had .
I just had the bison liver and thought it was the best liver I have every had. I just maybe getting more later in the new year. Thank you ,
Tom A
22 de dezembro de 2022
Quite Disappointing
To say I'm disappointed is an understatement. I ordered two Tomahawks for Christmas dinner expecting juicy and tender steaks, but that isn't what I got. The steaks were dry and quite challenging to chew. Each steak was rare to medium rare.
The steaks were kept frozen until they were ready to eat. The only positive I have to say is that the shipping was very quick and they were packaged well.
The cost of these steaks was high so I expected much better, especially since it was Bison.
25 de dezembro de 2022
Resposta da The Honest Bison
Hi Ashely, Thank you for taking the time to write a review. We're so sorry that your steaks were not the quality you expected, especially for your Christmas dinner. I will have customer service reach out to see how we can make this right for you.
Return cust. Review
I paid for average weight as you advertise of 2.5-3.0 lb each but average weight was actually only 2.3lb. if I purchase more I wish to be charged by the pound. Some packages lost vacuum seal. This was used for jerky.
23 de dezembro de 2022
Resposta da The Honest Bison
Hi Dennis, Thank you for taking the time to write a review and being a return customer. We're very grateful for your support. However, we are sorry that the weight was slightly lower than expected. I will have our team look into this and adjust anything. Occasionally the frozen packages of meat can bump against each other during rough handling in transit and cause tiny micro tears in the packaging that break the seal. The meat is still very much safe to eat, but we understand the perception is not ideal. I will have customer service follow up about the reduced weight.
Advertisement and ordering process
20 de dezembro de 2022
Resposta da The Honest Bison
Hi Mikhail, We're sorry that our advertising and ordering process were less than ideal for you. We are always looking for ways to improve the experience for our customers and value your feedback. I will have customer service follow up with you for details to see where we can do better.
I wanted to find a company that sold, meat, bison
I wanted to find a company that sold meat for an awesome price, and for what I was looking for, well presented website, easy to order, and downstream process was impeccable!
16 de dezembro de 2022
Great cuts !
Clear shipping instructions. Great communication. Absolutely great cuts of meat. Highly recommend.
22 de dezembro de 2022
Excellent quality meat!!
Excellent quality meat!!! that arrived promptly and still frozen solid. It's important not to overcook bison, but we took care and the results from the ribeye & NY Strip cuts were just amazing! We used some for bison tataki & just ate the rest with roasted carrots & taters. We used an herbal dry rub of thyme, oregano, olive oil and black pepper (no salt until after cooking to keep the meat moist). So good!
12 de dezembro de 2022
Resposta da The Honest Bison
Hi Anton, We're elated to hear that your order arrived promptly and still frozen. We couldn't agree more about the importance of not overcooking bison, and the herbal rub sounds like the perfect seasoning for the NY strips. Less is always more so the flavor of the meat can truly shine. Thank you for your support and for taking the time to write a review. Happy Holidays!
The ground ELK is superb
The ground ELK is superb. I have a 2 minute walk to a whole foods, but I buy all my meat through The honest Bison.
16 de dezembro de 2022
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