The House Of BLOC Opiniões 

320
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.

Classificada 1 em 5 estrelas

I initially bought a rug online, turns out their rug quality is utterly terrible. It's more like a plush blanket you would never want to cover your floors. Their customer sercive team ("Wendy") will... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

320 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(320)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Ugly Checkered Bath mat

Well, the bath mat I ordered arrived in only 10 days, so the system works fine. The problem is that it looks nothing like the pictures on the website, the quality is very very poor. It is so bad that I don't think I will ever use it. It looks like a white carpet colored badly with a dried out marker. I would send it back if only the return policy was easier....

31 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Untrustworthy

Bought an item with this company, money has been taken and they’ve gone completely silent on me. The tracking says ‘order confirmed’ and that’s it. I’ve emailed many times and attempted contact on social media but had no response. Untrustworthy.
Response from seller below - all actions only taken after posting on Trustpilot and not in response to multiple emails.

17 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Sarah,

We contacted you as the bookcase was out of stock. We issued a refund straight away back to your original payment method.

Our social media inboxes are rarely monitored which is why we encourage people to contact us via email.

Thanks
Adam

Classificada 1 em 5 estrelas

What the f*** hell?

Placed a big order in early november and it was supposed to be sent out by december 13th i think. Now i‘m wondering when it will be delivered but i didn‘t get a reply to two emails (both to to the info@ and contact@ mail adress). Also my mother didn‘t get any kind of reply to several mails as i used her paypal for the purchase.
Main problem is that i can‘t get access to the account because i forgot the password but after several attempts i didn‘t get a link to renew the password (technical error maybe?).
Still not giving 1 star and also willing to take the review back because i hope i‘m being helped now. Sad that i had to take this measure but i hope we can get is sorted.

UPDATE: no answer or help in any way. No reply to several emails within 2 weeks and no chance of getting in touch. Gonna get in touch with paypal now to get my money back (that was 1.3k by the way).
What a freakin joke.

18 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Loving my purchase

Loving my purchase (little men rechargeable lamps) funky and great service Avwhen one had slight fault and was swiftly replaced. Speedy response to emails from me via a person not a Bot!

21 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks Louise! Glad you love the lights!

Classificada 1 em 5 estrelas

Cheaply made tat.

Daylight robbery! What a waste of £50+ The checkered rug I ordered in comparison to the premium decor in the photos is quite frankly embarrassing faded in colour and just a plain white rug that has been stencil dyed, not to mention the ceramic dish that arrived smashed to bits as adequate packaging wasn’t used.
save your money!!

25 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Christopher.

If you'd emailed us we could have sorted this for you. I don't understand people who will leave a one-star review instead of emailing us and getting their money back.

Hopefully hear from you soon!

Classificada 4 em 5 estrelas

Good products

Good products, but website could be easier to navigate, too many options to choose from in the menus

23 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Lewis,

We will take that on board!

Thankyou!

Classificada 5 em 5 estrelas

Great experience

For starters, the items are lovely and really work well in my flat. Secondly the communication was very good. I’d ordered the items before Christmas and hadn’t heard anything for a few weeks. Once I reached out, I was met with impeccable customer service. Highly recommend.

23 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks Olivier!

Classificada 1 em 5 estrelas

Where is my order?

I still have not received my order. There is no tracking (technical issues apparently) but I was told I'd have my item by the 20th Jan.

I did not receive an email about the item being out of stock.

22 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Andy,

As mentioned in the email earlier, we tried to reach out to let you know the item was out of stock and offered an exchange.

Once we heard back from you a refund was processed straight away.

Thanks
Adam

Classificada 5 em 5 estrelas

Treasure trove!

I recently discovered House of Bloc. I’ve been following their Instagram account for a fair while now but have only just visited their wonderful website - wow what a treasure trove of goodies! I basically wanted everything! I found the website easy to navigate and I purchased several products - the sale was a good excuse to treat myself.

19 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks Lucy!

Classificada 5 em 5 estrelas

Unique decor for everyone

Very cute items with something for everyone that aren't too expensive, but if a good quality.
Free shipping aswell is very nice!

19 de janeiro de 2025
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thankyou!

Classificada 5 em 5 estrelas

Fab quality!

Ordered some glass coffee cups - great product and really good quality. Always a good place to buy gifts

21 de dezembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks Priyanka!

Classificada 1 em 5 estrelas

Pessima esperienza

. Ho ordinato una sedia da 220 € il 27/9/2024 e non mi é più arrivato nulla oltre a non rispondere alle mie mail. Solo messaggistica automatica

17 de janeiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Did not receive my package after a month

I ordered a product in the beginning of december and i still didint not receive anything. Everytime i try tracking the order it does not let me go into the site, and I cant even send a message on instagram. Very disappointing

18 de dezembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Yann,

I have just taken a look at your order. Your order has been stuck at your local depot since 20th December as you did not put a house number on your order.

Drop us an email and we can get it sorted for you.

Thanks
Adam

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