I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.
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Informações sobre a empresa
Escrito pela empresa
Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.
Informações de contacto
Reino Unido
- contact@thehouseofbloc.com
- thehouseofbloc.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible customer service, broken product.
Frankly, my experience from start to finish was appalling. Ordered on the 31st Dec. Was sent a tracking link, it never worked. Was due to be delivered on 6th but nothing. Contacted them and was told - we have had a nice family holiday, hence the delay (was not pre warned if this), they added there was problems with there tracking as they had moved to a new service. No apology. Why they decided to go on holiday while introducing a new tracking service I do not know. Package arrived on 9/1. It was smashed to pieces, the product was plastic but not in a box, no bubble wrap just stuffed in a bag. I decided on a refund rather than a replacement as I had no trust in this company. I reflected my experience to them, but no reply. As said appalling customer service from start to finish.

Resposta da The House Of BLOC
Wouldn't recommend
Took ages to be dispatched not including the obvious bank holidays) and arrived smashed to bits because they felt not a single bit of padding was needed to protect to mugs? Unfortunately cannot add a photo in the review.
UPDATE - I have since received a refund for the broken mugs I purchased. I appreciate that but would still not order from them again based on the fact they send fragile products without any protection at all.

Resposta da The House Of BLOC
Order never arrived and my follow up…
Order never arrived and my follow up email has been ignored!

Resposta da The House Of BLOC
Very cute pillow in the shape of road…
Very cute pillow in the shape of road cone

Resposta da The House Of BLOC
Dropshipped and overpriced!!!!
I have negatively reviewed this company before on a different TripAdvisor page. It appears they're using a new one since then. I can't speak on whether it was to hide my review or not, but either way that was the result and I would like to keep the people informed of this company.
Reverse image search any of the listings on the website and you will find it on AliExpress for far, far cheaper. It will be the same product and the same quality, as I have proof that this company sends the products straight from AliExpress or other dropshipping websites.
You are paying for them to use AliExpress for you. This company charges exorbitant prices for products that are not high in quality, are not regulated, and may legitimately be unsafe for use.
This review is relevant as I have gone to the website and can confirm that the items are still listed on both House of Bloc AND AliExpress.
Please note: I did not spam anything. I commented once on their social media and got blocked so I went to their live chat to communicate with the company. Talk about defamatory.

Resposta da The House Of BLOC
Good quality cushions and happy with…
Good quality cushions and happy with delivery time

Resposta da The House Of BLOC
I would like to say something about the bad service
I would like to say something about the quality but my order placed in November didn't arrive and my email was not answered.

Resposta da The House Of BLOC
Poor quality items
Poor quality items, purchased some floor cushions that bobbled and easily ripped. Customer service is totally inept and refused to acknowledge the issues. In retrospect the site doesn’t post reviews.

Resposta da The House Of BLOC
Balloon Dog ornament
Balloon Dog ornament, arrived a little battered( the box in which packaged)
All was well inside, and I love it. Quick delivery too. Just had a bumpy ride with the courier 😊

Resposta da The House Of BLOC
Horrible communication
Horrible communication, product was never shipped. I'd recommend you order elsewhere, also still waiting on my refund.

Resposta da The House Of BLOC
Amazing customer service when my order…
Amazing customer service when my order didn’t quite go with the decor of my house like I had envisioned!

Resposta da The House Of BLOC
Cocktails and Dreams? Sure!
My teenager is trying to turn her bedroom into an 80s time capsule, and I was looking for some home décor with a difference to help her on her quest! She is pretty “discerning” (read, fussy!) about exactly what she wanted and I though I’d never find it, especially in time for Christmas but then I stumbled upon House of Bloc!! The neon “Cocktails & Dreams” sign looked even better than I’d hoped for (but unfortunately for me did not come with Tom Cruise á la Cocktail)!! I ordered a week or so before Christmas with no hope of it arriving, but it was delivered really quickly all ready for the big day! Also, when the second part of my order seemingly went astray, HoB were super friendly and helpful in offering to look into it, even though embarrassingly the problem was me not looking hard enough (although Yodel, IN the hedge?? So safe I couldn’t see it!!) Anyway, I HIGHLY recommend House of Bloc: the items I ordered are great value and high quality and super cool, I have a happy teenager and I can’t wait to order some more!

Resposta da The House Of BLOC

Resposta da The House Of BLOC
The product is cheap looking
The product is cheap looking, looks barely like the photos and is giving temu quality.
I bought a rug and it looks like it’s been printed on as the underneath is white. It’s also not rug material.
Also had a weird chemical smell and took 15 days to arrive - so probably a drop shipping company.
Quick and easy ordering process
Quick and easy ordering process; excellent products.

Resposta da The House Of BLOC
The online shop was easy to navigate…
The online shop was easy to navigate and had some amazing stock. I also received free shipping and customs paid for. Really smooth shopping experience.

Resposta da The House Of BLOC
Faultless customer service
Wendy and Adam helped me on numerous occasions. Firstly, Wendy retrospectively applied a discount code that was missed off my initial order. Secondly Adam raised a replacement order when my parcel got lost in the Evri supply chain. Amazing customer service; I really appreciated everything you did to help me get my order in time for Christmas. Thank you both.

Resposta da The House Of BLOC
Item exactly as described
Item exactly as described, came early and when I had an issue accessing the tracking number they replied quickly and gave me the direct tracking link. Very satisfied and would order again.

Resposta da The House Of BLOC
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