I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.
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I initially bought a rug online, turns out their rug quality is utterly terrible. It's more like a plush blanket you would never want to cover your floors. Their customer sercive team ("Wendy") will... Ver mais
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Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research re... Ver mais
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Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t s... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.
Informações de contacto
Reino Unido
- contact@thehouseofbloc.com
- thehouseofbloc.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The sight feels like a high quality…
The sight feels like a high quality well sculptured site. Easy to move through product pages and stylish finish.

Resposta da The House Of BLOC
Great communication and customer service
The customer service was terrific. Despite having trouble with the parcel delivery company, we stayed in touch and found a solution. All around great experience!

Resposta da The House Of BLOC
The quality of the products is so shit…
The quality of the products is so shit for the price you charge, it doesn´t look at all as on the web, i wanna give the products back. Im so disappointed. Looks worst than temu but 10 times more expensive. Crazy. Will never buy anything here again.

Resposta da The House Of BLOC
Highly recommend!
Good selection of products that are both useful and aesthetically pleasing. It’s a good website to find gifts for friends and family!

Resposta da The House Of BLOC
Dining bench
Piece of furniture I bought is GORGEOUS! Just as described in the picture, even more beautiful in the flesh. Speedy arrival :)

Resposta da The House Of BLOC
I bought a rug but it isn't really a…
I bought a rug but it isn't really a rug. It is more like a synthetic blanket material with a non-slip in the bottom. Would not buy again!
Easy to use website with great products

Resposta da The House Of BLOC
Good expérience
Good expérience. The company has answered my questions fast and clearly. The buying process is satisfying.

Resposta da The House Of BLOC
The delivery dates on description are not real
The delivery dates on the product description are not accurate. It promise fast delivery, it even show a date range. But in reality it's not like that. The delivery dates are far from accurate. I only bought a product because of the delivery date range, it still didn't get my delivery. So, if you're looking for reliable delivery time frame, this is not your shop.
-Edit1 05/12/24 - Still didn't get my delivery, and on the website when I made the purchase, the lead time for the delivery was from the 26th of November to the 03rd of December, not 3 weeks as per answer below.
And right now, the same product on the shop has the delivery between 12th and 19th of December (2 weeks lead time) so it's still the same delivery window, not 3 weeks as per shop answer.
Edit 2- I did get the delivery on the third week. That would not be a problem if correctly advised.

Resposta da The House Of BLOC
Cheap
The colours are not as bright and vibrant, not to mention, the mugs don't look like the ones on display, I understand all mugs are unique, but if the colours were as lively as the displayed ones, I would've understand. Disappointed, too expensive, for nothing, and they're supposed to be a Christmas gift !

Resposta da The House Of BLOC
Practical not just quirky!
The cups I bought are practical and quirky now my main drinking cup. Communication was quick and helpful I didn’t realise shipping can take upto 14 days which doesn't matter if not buying for a gift. I love the concept of quirky and fun designs and I will be buying more stuff from HOB!

Resposta da The House Of BLOC
After they took out the payment
After they took out the payment, I asked for a delivery date. Got a mail that they could not deliver my item at this moment!!! No reason why!!
Awaiting my refund!!
A shame as I really like their stuff.
How will I know what’s in stock???

Resposta da The House Of BLOC
Easy to order
Easy to order, delivery was tracked, very securely packaged and delighted with contents

Resposta da The House Of BLOC
Everything is so pretty and nicely made!

Resposta da The House Of BLOC
Great experience!
The website is well designed, I particularly liked the "quick view" function, but a lot of products did not have very detailed descriptions - for example care instructions.

Resposta da The House Of BLOC
Extremely poor customer service and ongoing delays
I regret ever ordering from this company. My experience has been nothing but frustrating, with poor communication, constant delays, and zero accountability.
I placed my order over a month ago, and it has been a nightmare ever since. Items arrived broken, some never arrived at all, and getting a refund or resolution has been a constant uphill battle. I’ve had to chase them repeatedly, and their responses have been slow and dismissive.
Despite promises to arrange collections and refunds, I was left waiting for weeks. Meanwhile, other companies like DHL, Parcelforce, and Evri successfully collected parcels from my address without any issues. It’s clear the problem lies with this company’s processes.
To make matters worse, they blame their inability to process refunds on a chargeback I had to open because of their endless delays and poor service. If they had resolved the matter in the first place, the chargeback wouldn’t have been necessary.
Overall, this has been one of the worst customer service experiences I’ve ever had. I would strongly advise anyone thinking of ordering from here to look elsewhere.
Avoid at all costs.

Resposta da The House Of BLOC
Great website easy to navigate
Great website, easy to navigate to find the perfect rug for our front room. 10% off our first purchase was a nice added bonus on top of our Black Friday saving!

Resposta da The House Of BLOC
The House of Bloc
This is an update to my previous feedback. I have received my order. the order was exactly as I had expected and I am happy. I ordered the chairs on May 18th of 2024. I received my order about October 18th of 2024. A couple of suggestions - (1) Customer Service - Replying to customers is essential, because I had not heard about the status of my order after multiple (multiple is an understatement) emails, I assumed that I had been the subject of fraud, especially since they had been paid for six months prior. (2) I ended up buying another set of chairs since I thought I would never see these chairs, so, it made my experience more expensive, not to mention the hassles. (3) If it is an international order, please make sure it is very clear to your consumers what you need to make sure your products clear customs in the chain of delivery. (4) My friends and business associates really like these chairs, design and comfort. They are hesitant to order based on my experience. Please consider this an update to my previous review. Thank you.

Resposta da The House Of BLOC
Good product and shopping experience…
Good product and shopping experience but it took 8 days to arrive.

Resposta da The House Of BLOC
Terrible
I ordered a carpet on this site, that was delivered on November 11. This article did not respect my expectations and the quality was really cheap.
For these reasons, I wrote an email sent on November 14 to return it back.
No response obviously. I don’t recommended this site, high price, bad quality and false information about returning articles.

Resposta da The House Of BLOC
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