The House Of BLOC Opiniões 

320
•
TrustScore: 3.5 em 5

3,5

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I don't think these guys exist any more. I had bookmarked an item a while back and now tried to view on their website but it goes to something else entirely.

Classificada 1 em 5 estrelas

I initially bought a rug online, turns out their rug quality is utterly terrible. It's more like a plush blanket you would never want to cover your floors. Their customer sercive team ("Wendy") will... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Not your normal homeware brand! Yet to receive my purchase but I will be back for more I am certain. The online experience is so smooth. A creative website with easy to navigate functions. Research re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t s... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de artigos domésticos

Escrito pela empresa

Homeware doesn't have to be boring. The UK's biggest seller of unique home decor.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

320 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,5

Todas as opiniões

(320)

1 opinião nos últimos 12 meses

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Classificada 4 em 5 estrelas

The customer service is great

The customer service is great - super quick replies and cooperative answers. But it should be stated in their FAQ that "they cannot offer prepaid labels to countries outside of the UK". At the moment the FAQ states "Please contact us regarding your return. A lot of items will benefit from pre-paid returns."

19 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Sarah,

Thanks for your feedback.

I can see that we offered you a 50% refund instead of paying to return the item which you accepted.

All the best!

Classificada 1 em 5 estrelas

Waited over two weeks and received the…

Waited over two weeks and received the wrong item

15 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hi Katie,

We are sorry about that.

The item you ordered had a two-week lead time as stated on the website when you ordered.

We are sorry that you received the wrong item - we wish you would have given us a chance to reply to your email and fix this before leaving your review.

We replied first thing this morning with a prepaid label and to organise the collection.

Thanks

Classificada 5 em 5 estrelas

Really love my purchase

Really love one of my purchases, and where I had to return the other, that process has been seamless.

13 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thankyou Melinda!

Classificada 5 em 5 estrelas

Absolutely love my new lampshade

Absolutely love my new lampshade! It was delivered much quicker than I thought it would. Website was straightforward and communication about shipping was excellent. My lamp shade is unique I haven’t seen anything like it before I love it. Would definitely use house of Bloc again

11 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thankyou Lucy! Our mission is to make every space fun!!

Classificada 5 em 5 estrelas

Exchange of bath Mat

I contacted Adam and Emilie for an exchange of a bathroom mat . Essentially we would like the bigger size . They were very quick to respond to both my initial order and my most recent email and have kindly offered to exchange for the bigger size. Very pleased with excellent service.

10 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks so much Muareen!

Classificada 5 em 5 estrelas

The plushy pumpkin (45cm) I ordered…

The plushy pumpkin (45cm) I ordered finally arrived and it’s a juicy gorgeous beauty!!! I’m thrilled with it. The journey to getting it was a bit bumpy with a series of false starts, mini pumpkin mayhem beauty gifts as an apology too.
I’m totally thrilled with the outcome, but be sure to chase up clearly and regularly - and I’m sure the admin process will develop and flow too.

My big pumpkin arrived after many weeks, but I did have the array of others well before Halloween - leave plenty of time and it will be worth it!

8 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks so much, Helen. I'm glad we could sort out some alternatives and send you the original pumpkin once it was back in stock!

Classificada 5 em 5 estrelas

Happy customer

Delivery was fast and the products were well wrapped so there was no worry of anything being damaged. Would happily purchase again since the products I received was such good quality and exactly as described.

23 de outubro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thankyou Emily-rose - glad everything was great!

Classificada 2 em 5 estrelas

A disappointment

When the wall clock arrived, it was a disappointment. The inner coloured part looks like it’s been printed on a home printer.

5 de novembro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Hey Lene, drop us an email at contact@thehouseofbloc.com - may have been a print error. Happy to get that one collected and a new one out to you.

Thanks!

Classificada 5 em 5 estrelas

My purchase was dispatched quickly and…

My purchase was dispatched quickly and was well packaged. Customer service was excellent when I emailed asking for a VAT receipt, they replied immediately and were friendly and polite.

31 de outubro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Glad to help Amanda!

Classificada 1 em 5 estrelas

Attention dropshipping

Attention dropshipping
L'article en photo sur le site et l'article que j'ai reçu n'ont rien à voir. J'ai commandé un tapis sur le site et le transporteur est Aliexpress. Grosse arnaque, ne vous faites pas avoir comme moi !

29 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Striped mug and saucer set

Beautiful, quirky striped mug and saucer set. Arrived promptly and very well packaged. An ideal birthday present for a special friend.

23 de outubro de 2024
Opinião espontânea
logótipo da The House Of BLOC

Resposta da The House Of BLOC

Thanks Michaela!

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