House Of Brands Furniture Opiniões 

224
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really pleased with this dining table. It looks exactly as described, feels sturdy and well made, and was easy to assemble. The finish is high quality, and it fits perfectly in my dining space. It... Ver mais

Classificada 5 em 5 estrelas

I can’t recommend Ameer highly enough! From start to finish, the service was absolutely outstanding. Ordering was quick and easy, and Ameer kept me updated throughout the entire delivery process... Ver mais

Classificada 5 em 5 estrelas

Excellent customer service! No pushy sales men just leave you to browse around. Very helpful bought a sofa on Saturday collected on Sunday as we needed quite quickly,Thank you House of Brands will... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely recommend this company. I ordered 4 Porado cream and gold bar stools - I am in Scotland and they are in Manchester. Communication with them was prompt and easy via what’s app. Thei... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de móveis
  2. Loja de camas
  3. Loja de mobília para quartos
  4. Acessórios para móveis
  5. Loja de mobília para sala de estar
  6. Loja de sofás

Escrito pela empresa

✨ Looking to transform your home with luxurious furniture without breaking the bank? Our Manchester‑based furniture store is your go‑to destination for stylish, high‑quality pieces at affordable prices. Whether you’re furnishing a new home or upgrading your current décor, we specialize in elegant sofas, dining sets, bedroom furniture, and statement accessories designed to elevate every living space. 💳 To make your dream home more accessible, we offer flexible financing options, allowing you to invest in premium furniture with ease. Plus, enjoy free delivery on all orders—whether you shop online from the comfort of your home or visit our stunning showroom in Manchester to experience our collections in person. 🏡 Our mission is simple: to provide customers with exceptional value, combining luxury design with unbeatable affordability. With a wide range of modern, classic, and contemporary styles, you’ll find the perfect fit for your taste and lifestyle. 🌟 Don’t settle for less when it comes to your home décor. Choose our trusted furniture store for quality, service, and style. Visit us today or browse online to discover why we’re Manchester’s leading choice for affordable luxury furniture.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

224 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 20% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(224)

61 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Absolutely disgusted enquired about an…

Absolutely disgusted enquired about an expensive sofa and whatsapped the measurements and video of our house to make sure the sofa fitted he then sent back a whatsapp with a photo of my doorway and above it had my name down as gypsy cheetham hill at no point in our conversation did I say I was a gypsy he presumed I was I then rang him to as why he had put my name down as this and he replied with I didn't know your name so presumed you were a gypsy I am absolutely disgusted with these racsist remarks in 2024 we are supposed to be equal and yet him a business owner can name me as gypsy based on my appearance I wouldn't buy anything from here they take hours to get back price increases also from original price he is arrogant and I will go somewhere else you have just lost out on custom do yourself a favour don't shop here there racist

28 de agosto de 2024
Opinião espontânea
logótipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

We are deeply sorry for the distress and offence caused by the interaction you experienced with our new trainee team member. Your concerns are both serious and valid, and we want to personally assure you that we do not condone any form of discrimination or disrespectful behaviour. What you’ve described is absolutely unacceptable, and it goes against everything we stand for as a business.

We sincerely apologise for the hurtful and insensitive comments made by the trainee. We have taken this matter very seriously, and held the trainee responsible for his actions which were disrespectful and discriminatory. He has been laid off from the company due to his actions as they were unacceptable.

As a company, we believe in treating everyone with the utmost respect and dignity. We have been trading for 5 years and we have served the public from all different backgrounds and ethnicity and we have never experienced something like this before. It is shameful that a new trainee staff has made this error as this does not represent us. Hence why was laid off.

We are committed to improving our service and ensuring that something like this never happens again.

Once again, we are truly sorry for the pain and offence caused. by that perticular person, and we thank you for bringing this to our attention as we have taken action in laying off this trainee member of staff.

Sincerely,
House Of Brands Manchester.

Classificada 5 em 5 estrelas

Highly recommended

The service is absolutely spot on. Very good with communication as they were correctly updating me with the info.
The product itself is awesome, exactly what I had envisaged. Every guest who walks through the door has given 5*.
Highly recommendable!!!

1 de agosto de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Good quality sofas, great customer service

Absolutely loved the customer service, amazing quality sofas, will definitely be purchasing from here again ! 😍

1 de agosto de 2024
Opinião espontânea
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Fabulous customer service from this…

Fabulous customer service from this store especially from Hamza . This is the reason I bought from this store . Ordered table and chairs without any issues at all . Had to wait a while for special order chairs which were delivered as soon as they arrived to store . Delivery guys were exceptional so friendly and helpful . I paid for items to be made up which was well worth the money . I would not hesitate to recommend this store to anyone looking to buy top quality furniture at reasonable price . I will most definitely buy from this brand in the future as the furniture is great quality .

22 de junho de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

House Of Brands amazing company

House Of Brands....... amazing company. I had a tiny issue navigating their website and frustratingly gave up. They sent me a lovely message on WhatsApp asking if they could help which they did. I placed my order and they kept me updated with when it was dispatched and the tracking number. My item was delivered today and it was packaged really well. Actually.... too well. Took me forever to open it.... but that's a positive. Highly recommend this company and their supper attentive, helpful and friendly staff. I will definitely order again. Thanks.

24 de junho de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Very helpful and amazing support when I…

Very helpful and amazing support when I needed help they were on the case straight away. They respond very quickly and are fantastic in sorting out any issues I had got.
I will and have highly recommended House Of Brands to all my family and friends.
Keep up the hard work and well done to all the staff on the fantastic service you provide.

24 de maio de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Excellent

I'm excited about it, it looks beautiful, same as in the pictures, stable with high quality, I recommend it to everyone and it's not expensive 😘

17 de maio de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Love my new gold dining set.

Love my new gold dining set.
The service from Hob Manchester has been fantastic. Clear communication. Delivery within a week. Quick and efficient service from the delivery guys who also assembled it all together. Would definitely recommend 👍

16 de maio de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

A full 5 stars... nothing else will do.

Everyone needs a Hamza... polite, kind, and helpful without being pushy. Their people and communication skills are excellent. The shop and its contents are wonderful. If I need anything in the future, I will check here first before I make a purchase. The shop itself is beautiful. I actually felt like a child in a sweet shop. A gorgeous find. And we are giving a full 5 stars.

Kindest regards
Jane & Doug

5 de abril de 2024
Opinião espontânea
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

House of Brands offers a refreshing…

House of Brands offers a refreshing showroom experience, boasting pristine cleanliness and an extensive selection of contemporary furniture. Their staff's patience is commendable, guiding customers through choices with ease. Moreover, their punctuality in delivery ensures a seamless shopping experience. Highly recommended for those seeking quality furnishings and exceptional service.

8 de abril de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

New bespoke couch

Bought our new couch from house of brands and from start to finish the lady ( can’t remember her name sorry!) who helped us was so polite and welcoming as she answered any questions that we had and was able to sort everything there and then for us. She was very efficient and so lovely.

The two gentleman, Pamford and Shaxawan who delivered the couch were also very polite and managed to get the couch in and setup within less than 30 minutes! They were both very polite and efficient also. Will definitely be recommending to friends for future purchases! Thankyou everyone for all of your help and your impeccable customer service in all areas! You are all a credit to your employer!

17 de abril de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Great Service from start to finish.

Good Quality furniture delivered as communicated. Communication throughout the transaction was really good. Sales people were helpful without being pushy. The delivery and installation guys were polite hard working and very friendly.

17 de abril de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

I received my order on time

I received my order on time, and the customer service I got when I went to the store was out of this world Hamza went out of his way in their holy month to make sure I got exactly what I wanted he was patient, he explained different beds to me, the delivery was on time and the assembly was done yo my certification.

17 de abril de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Phenomenal service, with the personal touch

We recently purchased a dining set for our conservatory. Nadeem was very friendly and his service is second to none, attentive and extremely helpful. He told us the wait time would be three weeks, however he managed to get it to us within a week!!
The guys that came and constructed the table and chairs were brilliant and very accomodating, moving the set a couple of times so it was in the perfect position!
Nadeem and his team are excellent and really do go the extra mile!

1 de fevereiro de 2024
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Resposta da House Of Brands Furniture

Thank you so much for your review! We truly appreciate it.

Classificada 5 em 5 estrelas

Excellent service answered questions…

Excellent service answered questions promptly went above and beyond with delivery to fit in with me I would highly recommend them

20 de março de 2024
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Resposta da House Of Brands Furniture

Hi Carole,

Thank you for your lovely review!

Best regards,
House Of Brands

Classificada 5 em 5 estrelas

Brilliant company

Brilliant company! Had quite a few items now and all made really well and delivered fast and efficiently! Will definitely be using again & again!

20 de março de 2024
Opinião espontânea
logótipo da House Of Brands Furniture

Resposta da House Of Brands Furniture

Hi Jade,

Thank you for your lovely review!

Best regards,
House Of Brands

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