My experience with Charlie was great! I had ordered a similar product from a competitor and was left with no communication and the promise of a delivery soon. After a month without a tracking number a... Ver mais
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An entertaining essential! I love being a hostess, whether I’m in my kitchen, at a family gathering, at the park, or at a tailgate. Life is meant to be experienced! Along the way, I’ve learne... Ver mais
Do not buy this, it’s a total scam. It does the opposite of what it claims to and immediately removes all carbonation from drinks. We wasted a lot of expensive drinks using this because it ruined them... Ver mais
A empresa respondeu
I absolutely love my keggy! I have been using it all summer, I got the sage green colour and it’s so nice! It’s been perfect for all occasions this summer where we have hosted friends and family, defi... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The Keggy is built for one simple reason: so you can stop bartending at your own party. We created Keggy to make hosting easier, more social and a lot more fun. Instead of making drinks one by one all night, you can batch your favourite drinks in advance, pour them into your Keggy, connect the tap and let everyone serve themselves. From Aperol Spritzes and margaritas to vodka sodas, mocktails and party punches, Keggy turns your favourite drinks into a self-serve experience that works at home or on the go. Available in 2L and 5L sizes, every Keggy is made from double-wall stainless steel to help keep drinks cold and uses a tap system with a built-in pressure regulator. Keggy is reusable, portable and designed for everything from BBQs, birthdays and dinner parties to weddings, beach days, boats, tailgates and weekends away. We’re a young, independent brand that launched in 2026 and we’re growing quickly. That means we’re constantly improving our products, fulfilment and customer experience as we scale. We take customer feedback seriously — both the good and the bad. If something isn’t right, our customer care team will work with you to understand the issue and find an appropriate resolution. Our goal is simple: Batch once. Put it on tap. Let everyone pour their own. Because the person hosting the party should actually get to enjoy it too.
Informações de contacto
1309 Coffeen Ave, 82801, Sheridan, Estados Unidos da América
- 3072844341
- hello@thekeggy.com
- thekeggy.com
4,0
Bom
30 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 71% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Parfait
Parfait ! Cet outils est tellement pratique pour les apéro d’été ou encore lorsque vous recevez du monde, c’est très pratique ! Elle a fait son effet au près de tout mes proches !! Aussi, l’équipe était au top et très à l’écoute. Je recommande !!
15 de julho de 2026
Opinião espontânea
Resposta da Thekeggy
Merci beaucoup Célia ! 🥂 Nous sommes ravis que votre Keggy ait fait son petit effet auprès de vos proches et qu’il vous accompagne pour les apéros et les moments entre amis. Merci aussi pour vos gentils mots sur notre équipe — ça nous fait vraiment plaisir. À très vite ! 💛
I absolutely love my keggy
I absolutely love my keggy! I have been using it all summer, I got the sage green colour and it’s so nice! It’s been perfect for all occasions this summer where we have hosted friends and family, definitely recommend!
16 de julho de 2026
Opinião espontânea
Resposta da Thekeggy
Thanks so much, Lois! So glad your Sage Green Keggy has been getting plenty of use this summer 😄 Love hearing it’s made hosting friends and family easier. Really appreciate the recommendation!
Obsessed with my keggy
Received my keggy a few days ago and i’m obsessed!! so convenient, fun and aesthetic too. Kept my drinks cold super happy with the product
26 de agosto de 2026
Opinião espontânea
Resposta da Thekeggy
Thanks so much, Nina! Love this 😄 So glad you’re enjoying your Keggy and that it’s ticking the boxes on convenience, keeping drinks cold and looking good while doing it. Appreciate the lovely review!
Great product
Great product! Love it and Aperol is my go to drin with it.
Amazing!
27 de agosto de 2026
Opinião espontânea
Resposta da Thekeggy
Thanks so much, Tim! Aperol in the Keggy is always a winner 😄 Really glad you’re loving it, appreciate the support!
The perfect host!
It’s the perfect product for bbqs at my sisters! It’s easy to assemble. I don’t need to keep making drinks for guests everything is one pour away. And the drink is still fizzy every single time!
22 de agosto de 2026
Opinião espontânea
Resposta da Thekeggy
Thanks so much, David! Love hearing this 🙌 That’s exactly the idea, get everything set up once, let everyone pour their own and actually enjoy the BBQ. Really appreciate the review!
Finger weg!
Wir haben im Juni 2026 bestellt und bezahlt. Wir warten seither auf Lieferung. Auf Nachfrage keinerlei Rückmeldung und Antwort. Wir sind uns mittlerweile nicht mehr sicher ob das ganze ein Fake ist und haben deshalb über Paypal unser Geld zurückgefordert. Unser Rat: Finger weg!!!
20 de agosto de 2026
Opinião espontânea
Resposta da Thekeggy
Hallo Helmut,
es tut uns leid, dass Sie so lange auf Ihre Bestellung warten mussten und dass die Kommunikation für Sie nicht ausreichend war.
Der Grund für die Verzögerung war, dass bei der Lieferadresse ein Firmenname anstelle des Namens einer tatsächlichen Empfängerperson angegeben war. Unser Versandpartner konnte die Sendung dadurch nicht freigeben. Wir hatten versucht, Sie hierzu zu kontaktieren, jedoch leider keine Rückmeldung erhalten.
Damit die Bestellung nicht noch länger liegen bleibt, haben wir die Empfängerdaten inzwischen manuell angepasst und die Bestellung wurde nun versendet.
Ihre Sendungsnummern sind:
Keggy: 00340435061931057449
Trichter: 00340434516187006518
Versand erfolgt mit Deutsche Post / DHL Paket.
Wir verstehen, dass die lange Wartezeit sehr frustrierend war und entschuldigen uns dafür. Die Bestellung ist nun unterwegs und die Sendungsverfolgung wird aktualisiert, sobald DHL die Pakete weiterbearbeitet.
Viele Grüße
The Keggy Team
Do not buy, rubbish product, terrible customer service
Order arrived in a few weeks to the UK. Purchased the recommenced C02 gas. This was bought to serve sparkling wine. We have tried at every psi and the sparkling wine is no longer fizzy when poured and has a horrible taste. I have emailed 4 times asking how to return the keggy and to receive a full refund but no response. I also placed and paid an order for the Cary bag. I cancelled this order immediately and have had no refund. Terrible product and company do not buy.
10 de julho de 2026
Opinião espontânea
Ordered 6 weeks ago
Ordered 6 weeks ago. No communication and nothing dispatched. Very poor
4 de agosto de 2026
Opinião espontânea
Resposta da Thekeggy
Hi Nicholas,
We’re sorry you were unhappy with the experience and completely understand the frustration caused by the initial delay.
However, we do want to clarify the timeline, as some of the information in this review isn’t accurate. Your order was placed on 2 July, dispatched on 12 July and delivered on 21 July, with proof of delivery available.
This review was then posted on 4 August stating that the order had still not been dispatched after six weeks, when it had actually been dispatched around 6–7 business days after ordering and delivered approximately two weeks before the review was posted.
At the time of your order, we had a temporary processing-delay notice on our website due to exceptionally high demand. We fully acknowledge that dispatch took longer than our usual 2-business-day timeframe, and we’re also sorry that our communication during that period wasn’t as clear or responsive as it should have been.
We’ve since made significant improvements to both our fulfilment and customer-service processes.
We hope you’re enjoying your Keggy, and we’d really appreciate it if you could update the review to reflect the correct order and delivery timeline.
— The Keggy Team
Very poor Customer Service - Possible scam!
Very poor. Not convinced it isn't a scam. Tried to cancel on my order on the same day of placing it. Initially the company was quite responsive. They offered me a discount to keep the order - I declined, they offered again, I declined, They offered again, I declined. I then begged them just to cancel my order, and now radio silence from the company.
18 de julho de 2026
Opinião espontânea
Resposta da Thekeggy
Hi Phil, we’re sorry the cancellation experience was frustrating.
To clarify the timeline, your order was placed on 17 July and was fully refunded on 23 July, within the same week.
Before processing the cancellation, our team did offer a partial refund/discount as an option if you preferred to keep the order despite the delay. You declined those offers, which we completely respect, and the order was then cancelled and refunded in full.
We’re sorry that there was a period where communication felt unclear, but we do want to reassure anyone reading this that the order was fully refunded and resolved, and The Keggy is a genuine operating business.
We’ve since been improving our customer-service processes so cancellations and refund requests are handled more clearly and quickly.
— The Keggy Team
Below my last email to the customer…
Below my last email to the customer service of Thekeggy:
On 26 June, I received an email confirming that my order would be shipped on 6 July.
On 9 July, you informed me that the order had been dispatched and that I would receive the tracking information within 24–48 hours. To date, I have received neither the tracking details nor the goods. As a result, I have no reason to believe that the order has actually been shipped.
It is evident that you have been unable to fulfil the contract despite having taken payment several weeks ago.
I am extremely disappointed with the way this matter has been handled and with the lack of accurate communication regarding my order. Unless this issue is resolved immediately, I intend to share my experience through social media and on Trustpilot to inform other potential customers of the level of service I have received.
As I no longer have confidence that you will fulfil my order, I request an immediate refund of the full amount paid. Please confirm that the refund has been processed without delay.
I look forward to your prompt response.
14 de julho de 2026
Opinião espontânea
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