Always found me the watches I wanted at the right price and good prices on traded in watches. Over the 20 years I have known Jacob & Harvey they have helped me build up a nice personal collection wh... Ver mais
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Leia as opiniões dos outros
Amazing service again by Billy, bought three watches in a couple months with them simply because you feel welcome and they take all the time to show everything until your happy and give you a sharp ma... Ver mais
Everything the other reviews say is true. Any watch you buy from here will be available for 10-20% less at another dealer and you are not paying that premium for customer service. If you change your... Ver mais
You'll be hard pushed to find a pair of gentleman more honourable than Jacob and Harvey. They are true watch lovers who go above and beyond to make their clients feel comfortable and happy regardles... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to Kettle Kids - where time meets culture. Nestled in the heart of Old Bond Street, Kettle Kids Townhouse is a curated space for collectors, connoisseurs, and the next generation of watch enthusiasts. Inside, you’ll discover an evolving collection of rare, iconic, and investment-grade timepieces - each with a story, and each selected with intent. Old Bond Street isn’t just a location; it’s a statement. We chose it not for footfall, but for fit - among a community of refined brands and clientele, we look forward to welcoming you in store.
Informações de contacto
38 Old Bond Street, W1S 4QW, London, Reino Unido
- 020 7408 0376
- info@thekettlekids.com
- thekettlekids.com
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Great guys that found me exactly the…
Great guys that found me exactly the watch I wanted at a brilliant price. Proper business backed by genuinely nice people.
You'll be hard pushed to find a pair of…
You'll be hard pushed to find a pair of gentleman more honourable than Jacob and Harvey. They are true watch lovers who go above and beyond to make their clients feel comfortable and happy regardless of how much work it takes. At this point I consider them both to be close personal friends, who I trust implicitly.
- Luke
Brilliant service highly recommend
Brilliant service highly recommend. Knowledgable and friendly. 💯
The worst experience I have ever had…
The worst experience I have ever had purchasing any level of goods. These guys value maximum profit over any customer satisfaction. Agreed a deal over the phone and had a contract forwarded to myself clearly stating the terms of the purchase and that the balance had to be paid on the day(which I did). Was advised the watch was arriving however there was a slight delay. This slight delay turned into 3 weeks all while stringing me along and advising me the watch was 100% on route. Surprise it never arrived. The whole motivation for the purchase was an investment piece that I could both enjoy and yield returns. I then got fed up of the lies and false promises and simply asked for them to purchase an aftermarket set watch and return my funds (which I bought from them on a previous purchase) back from me so I could then purchase the watch that I always wanted. I was then told they do not purchase aftermarket set watches back as stock even though it was purchased from them around 18 months prior. I understand I made a mistake purchasing an aftermarket set time piece but was reassured by them they would have no problem purchasing this back from me when I wanted out. DO NOT PURCHASE AN AFTERMARKET DIAMOND SET WATCH FROM THESE GUYS. It then came to the time that this watch that I wanted turned up on they’re social media platform at an increased premium and they understood I could not dispose of this watch(diamond set watch) anywhere else and took advantage both on the PX price and the purchase price of the watch I had seen on the social media platform(£1000 more than any other grey market dealer) They understood that I wanted out of this aftermarket diamond set Rolex and that I had no where else to go therefore resulting in me purchasing the watch at a higher premium than current market value and creating a huge loss on the part exchange price so really they doubled up (good business ay) great for profits but what a terrible way to deal with a customer that has purchased watches in the past and also referred clients they’re way. Been nothing but patient with these guys and after sending an email to complain I have not heard nothing at all resulting in me ultimately having to write this review. If they dealt with this in a fair way taking into account all of the lies and fabrications made up along the way and resolved this privately I would not be here writing this but no…they decided to ultimately ignore any feedback. Guess the moral of the story is DO NOT BUY AN AFTERMARKET SET WATCH as they will ultimately play this into they’re favour and not want it back. All the best guys hope you can take this feedback on.
Bought a blue skydweller part ex very…
Bought a blue skydweller part ex very trustworthy 10/10 customer service best jewellery shop!
The best customer service and experience
I bought my first watch about 18 months ago and went in yesterday to buy my second. The service and experience was great the first time but this time they’ve really levelled up. From the receipt envelope to the bag and even being congratulated by the owners on my purchase — you don’t feel like you’re at a second hand watch dealer. Lastly the security and how safe you feel is second to none. I won’t be buying watches from anywhere else.
FAKE FAKE FAKE FAKE FAKE
FAKE FAKE FAKE FAKE FAKE, WORST CUSTOMER SERVICE. FAKE ITEMS. PATHETIC
Great service
Great service, really prompt with replies or questions about anything really!! Amazing collection of watches and affordable versus others. Highly recommended.
Brilliant company to deal with
Brilliant company to deal with! The customer service is spot on always there to help and even helped me fix my rolex after it was damaged (by myself being an idiot) for FREE! 5* service 5* company would definitely recommend anyone to use them
Best watches about
Best watches about. Lovely lads working there couldn’t do enough to help! Also a very cool office 😎!! 100% will be back! 5* service. Definitely recommend!!! 🤩
Professional
Professional, friendly and very easy to do business with. These young fella’s have the zest, I felt I was in safe hands and look forward to visiting their classy establishment again.
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