Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Ver mais
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Ver mais
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Informações de contacto
102 West Bow, EH1 2HH, Edinburgh, Reino Unido
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4,8
Excelente
615 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The process was super fast
The process was super fast, they answered every question that I had about the product super quick. It was an awesome experience buying from The Knights Vault. 100% recommended.
15 de abril de 2026
Resposta da The Knights Vault
Thanks so much Roxana! We’re glad everything was fast and easy, and that we could help with your questions. Really appreciate the recommendation! ⚔️
Superb service and fantastic product
Superb service and fantastic product! The product we wanted was out of stock and Sarah was superb in keeping us posted when they expected to restock the product and timelines for postage. Would highly recommend ordering through Knights Vault!!
3 de fevereiro de 2026
Resposta da The Knights Vault
Thank you for the 5 stars, Niall! Glad we could keep you updated and get everything sorted, really appreciate the recommendation! ⚔️
Such quick shipping
Such quick shipping, and really great quality! We have 2 replica swords from here, and they look amazing.
25 de janeiro de 2026
Resposta da The Knights Vault
Thank you for the 5 stars, Daphne! So glad that you love your swords and that they arrived quickly! Appreciate your support, look forward to supplying you with your 3rd blade ;) ⚔️
Resposta da The Knights Vault
Thanks for your review, Gillian! We’re glad you found it was easy and trouble-free placing an order with us ⚔️
Product was easy to order
Product was easy to order. Web site easy to navigate. Only part missing was an "estimated time" to receive product. I have no idea when it will ship.
16 de janeiro de 2026
Resposta da The Knights Vault
Thanks for the feedback, Rob! We’re glad you found the website easy to use. If you’d like an update on your order, please feel free to email us at shop@theknightsvault.com, our customer service team will be happy to help with any queries ⚔️
Resposta da The Knights Vault
Thank you for your lovely review, Carmen! ⚔️
Resposta da The Knights Vault
Thank you for your review, Gloria! So glad to hear you are happy with your purchase and that you'd shop with us again ⚔️
Fantastic purchase
Fantastic purchase!
My dad said it’s the best present he’s ever had.
We purchased a sword from Highlander ❤️
3 de janeiro de 2026
Resposta da The Knights Vault
How special! So glad the sword made such a special gift for your dad, our hearts are full! Thank you for the 5 stars, Sara ⚔️
Honestly so amazing and ao happy with…
Honestly so amazing and ao happy with my purchase
3 de janeiro de 2026
Resposta da The Knights Vault
Thank you so much for the 5 stars, Ethan! Glad you are happy with your purchase, appreciate your support! ⚔️
Fast delivery
Fast delivery, great looking sgian dubh was a brilliant present to gift over Christmas.
19 de dezembro de 2025
Resposta da The Knights Vault
Thank you for your review, Jack! Glad the Sgian Dubh arrived quickly, great Christmas gift choice! ⚔️
Lovely sword
Excellent product delivered quickly and well packaged. Answered questions pre sale.
19 de dezembro de 2025
Resposta da The Knights Vault
Thanks for the 5 stars, Mark! Glad you’re happy with your purchase and that we could help answer your questions! Appreciate your support ⚔️
Always a wonderful buying experience
Fast to answer queries. Very well packaged. Lovely quality items. Always a wonderful buying experience from a top seller to deal with.
19 de dezembro de 2025
Resposta da The Knights Vault
Thank you for your review! Really appreciate the kind words and support, glad you’re happy with the items! ⚔️
came in less than a week and very close…
came in less than a week and very close to Christmas. The blade itself is amazing.
Would 100% recommend.
17 de dezembro de 2025
Resposta da The Knights Vault
Thanks so much for your review, Abigail! Really glad your sword arrived quickly, especially so close to Christmas! And that you love the blade! Appreciate the recommendation ⚔️
As always great product and service
As always great product and service, this one was really fast.
Have not open box yet but I'm sure is good.
Thank you again. can wait to go visit you soon.
9 de dezembro de 2025
Resposta da The Knights Vault
Thank you for your review, Marcos! We appreciate your support and look forward to welcoming you back soon ⚔️
Resposta da The Knights Vault
Thank you so much for the 5 stars, Robert! Glad delivery was quick ⚔️
Seamless order great experience
This was an internet order. It went great. Sword was shipped right away and here in the US in a few days. In August, we visited the store in person in Edinburgh. Staff was incredibly friendly and helpful. Maybe next time, I'll order a full suit of medieval armour.
1 de dezembro de 2025
Resposta da The Knights Vault
Thank you for the 5 stars! So pleased to hear your sword arrived quickly and that you had a good experience at our shop during your time in Edinburgh, appreciate your support ⚔️
Quick delivery and nice quality product.
26 de novembro de 2025
Resposta da The Knights Vault
Thank you for your review, Neale! Glad to hear delivery was quick and that you are pleased with the quality ⚔️
Stornierung
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundenservice hat unglaublich schnell und freundlich reagiert. Meine ursprüngliche Bestellung wurde ohne Probleme storniert, und gleichzeitig wurde meine neue Bestellung sofort in die Wege geleitet und direkt für den Versand vorbereitet.
Der Austausch per E-Mail verlief absolut reibungslos. Jede Antwort kam klar, verständlich und hilfsbereit. Man merkt, dass dem Team der Service wirklich am Herzen liegt.
Ich kann dieses Geschäft ohne Einschränkung weiterempfehlen. Hervorragender Service, sehr freundliche Mitarbeiter und eine wirklich vorbildliche Abwicklung.
20 de novembro de 2025
Opinião espontânea
Resposta da The Knights Vault
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr zu hören, dass alles reibungslos geklappt hat und Sie mit unserem Service rundum zufrieden sind. Wir geben immer unser Bestes, um den Einkauf so einfach und angenehm wie möglich zu gestalten. Ihre Empfehlung bedeutet uns viel! ⚔️
Thank you for your wonderful feedback! We’re really happy to hear that everything went smoothly and that you are satisfied with our service. We always do our best to make the shopping experience as easy and enjoyable as possible. Your recommendation means a lot to us! ⚔️
Amazing product!
Arrived so quickly and well protected in the packaging. I had ordered a similar product from another site but this one is much better quality - the difference is very noticeable! I’m very pleased!
13 de novembro de 2025
Resposta da The Knights Vault
Thank you for the 5 stars, Sarah! Really glad your order arrived safely and that you’re happy with the quality, it means a lot to hear the difference is noticeable! ⚔️
Still have not received my item
Still have not received my item. Its been over a week now.
7 de novembro de 2025
Resposta da The Knights Vault
Apologies for the delay with your order and thank you so much for your patience, Michaelina! We’re glad your order has now arrived and hope you’re happy with it ⚔️
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.