Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Ver mais
Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Ver mais
Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.
Informações de contacto
102 West Bow, EH1 2HH, Edinburgh, Reino Unido
- 0800 093 7005
- shop@theknightsvault.com
- theknightsvault.com
4,8
Excelente
615 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to use website
Easy to use website and was able to find what I wanted. Delivery charges were easy to understand and I didn't have to wait long for the order to arrive. Item just as expected.
7 de novembro de 2025
Resposta da The Knights Vault
Thanks so much, Sarah! Glad the website was easy to use and that your order arrived quickly, appreciate your support ⚔️
Second time buying from here
Second time buying from here, an amazing experience each time and high quality products
24 de outubro de 2025
Resposta da The Knights Vault
Thanks so much for coming back and for leaving us a review! Really glad you’ve had another great experience and are happy with your purchase ⚔️
I made my purchase
I made my purchase, all very straight forward. The itam bought came on time and communication was very good.
24 de outubro de 2025
Resposta da The Knights Vault
Thank you for the 5 stars, Janet! Glad the purchase was smooth and that everything arrived on time! ⚔️
A hidden gem in the heart of Edinburgh
The Knights Vault in Edinburgh is an absolute treasure trove for anyone who loves history, fantasy, or craftsmanship. Their collection of blades, armour, and unique treasures is both stunning and authentic. The staff are passionate and welcoming, turning a simple shopping trip into an unforgettable experience! A big thank you to the staff at The Knights Vault who made us feel like welcomed guests in their beautiful city.
29 de julho de 2025
Opinião espontânea
Resposta da The Knights Vault
Thank you for your kind words, George! We’re so glad you enjoyed your visit and felt welcome. It means a lot to hear that our collection and staff made your experience special! Come back and see us anytime! ⚔️
Delivery was really quick and oh my…
Delivery was really quick and oh my gosh the sword is amazing. My partner love it. Definitely recommend!
13 de outubro de 2025
Resposta da The Knights Vault
Thank you for the 5 stars, Lydia! We are so happy to hear your partner loves the sword and glad it got to you quickly. Appreciate the recommendation! ⚔️
Everything was perfect :)
30 de setembro de 2025
Resposta da The Knights Vault
Thank you for the 5 stars, Elisa! ⚔️
Great Swords
The sword came so quickly, was expertly packaged and labelled. The sword itself is stunning and such good quality. We will definitely be ordering again in the future
3 de outubro de 2025
Resposta da The Knights Vault
Thank you for your 5 star review, Emily! Really glad you’re happy with the sword and the packaging. Can’t wait to help you again in the future! ⚔️
Arrived promptly and beautifully made
Arrived promptly and beautifully made. Very happy!
30 de setembro de 2025
Resposta da The Knights Vault
Thank you for the 5 stars, Jayne! Pleased to hear it arrived quick and you are happy with your order ⚔️
Delivery was quick
Delivery was quick, material amazing, brilliant size, scabbard and the nights watch plaque make it even better. Couldn’t have asked for a better product.
25 de setembro de 2025
Resposta da The Knights Vault
Thanks so much, Harry! Really glad you’re happy with the sword, scabbard and mount! ⚔️
International delivery was great
International delivery was great. Faster than expected. The packaging was very well done and kept the sword safe. The sword looks amazing! Hopefully my husband loves it for his birthday thank you again!
15 de setembro de 2025
Resposta da The Knights Vault
Thanks so much, Katie! Glad to hear the sword arrived safely and faster than expected. Hope your husband loves the sword and that he has a great birthday! ⚔️
Great product
Great product, delivered within 3 working days of purchase, product is perfect
23 de setembro de 2025
Resposta da The Knights Vault
Thanks so much, Aidan! Glad it arrived quickly and that you’re happy! ⚔️
Resposta da The Knights Vault
Thank you for the 5 stars, Debbie! Glad our website was easy to navigate and delivery was quick ⚔️
Resposta da The Knights Vault
Thanks for the review, Pat! ⚔️
Don't bring cash bring cards!
The staff were very pleasant and helpful. I knew what I wanted and had the cash in my wallet only to discover the shop doesn't accept cash and I wasn't carrying a card, I rarely do. I had to leave the shop and purchase the sword from the website using my phone with its stored card details. I opted to collect my purchase from the shop. When I returned to the shop I had some difficulty explaining that I had bought the sword by card online. Eventually I managed to make the saleswoman understand and she couldn't have been more helpful. The sword itself (reproduction Spanish Cup Rapier) is delightful, it looks and feels considerably better than my usual silicone swords.
15 de setembro de 2025
Resposta da The Knights Vault
Thank you for your feedback, Rory! So sorry for the confusion in-store, we really appreciate your patience and understanding regarding the matter! I’m glad we could sort it out and that you’re happy with your Spanish Cup Rapier ⚔️
Really good service and postage would…
Really good service and postage would deal again with them
9 de setembro de 2025
Resposta da The Knights Vault
Thanks so much for the 5 stars and kind words, John! ⚔️
The customer service is awesome
The customer service is awesome. The nicest people work there. I bought 2 swords from them and received both within 4 days. I live in the US. Very helpful and the swords are great. Used them for a wedding. If you are thinking of buying from them, do it. Outstanding
1 de setembro de 2025
Resposta da The Knights Vault
Thank you so much for your lovely review, Karen! Nothing like swords to make a wedding feel legendary ⚔️ so happy it all worked out! 💖
I’ve bought from The Knights Vault…
I’ve bought from The Knights Vault twice now and both times received amazing swords. If something is on backorder you might need to wait a bit, but it’s absolutely worth it. Their customer support is excellent—friendly, quick to respond, and very helpful with any questions I had. I’ll definitely be buying from them again in the future!
2 de setembro de 2025
Resposta da The Knights Vault
Thanks for the kind words and the 5 stars, Roman! Really glad you’re happy with the swords, and we appreciate your patience with the backorders. Always happy to help with any questions! Look forward to seeing you again ⚔️
Swift response to a problem …
I was very upset that what I'd ordered arrived broken- a necklace. When I contacted you to tell you, and provided photos, you very swiftly sent out a replacement. Excellent service
20 de junho de 2025
Resposta da The Knights Vault
Thank you for contacting us to let us know your order arrived damaged and for allowing us to make it right! Appreciate the 5 stars and the kind words, Heather! ⚔️
Resposta da The Knights Vault
Thank you so much for your review, Karl! ⚔️
Great company
Great company, really responsive and great customer service when we had issues with the separate delivery service.
15 de agosto de 2025
Resposta da The Knights Vault
Thank you for your review, Taylor! We’re glad we could help, we appreciate your patience with the delivery issues! ⚔️
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.