The Knights Vault Opiniões 

615
•
TrustScore: 5 em 5

4,8

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Classificada 5 em 5 estrelas

Delivery was much faster than I expected. The product was easy to track after purchase. It also looks like what was advertised on the site. I do wish that the product description came with specs such... Ver mais

Classificada 5 em 5 estrelas

I have kept coming back to the knights vault because it is so good. This item is going to be a gift but I know the person I'm giving it to is going to love it. The craftsmanship is top shelf and th... Ver mais

Classificada 5 em 5 estrelas

Von der Bestellung bis zur Lieferung hat es nur wenige Tage gedauert. Es wurde per Mail frühzeitig informiert wo sich die Ware befindet. Die Ware hat die beschriebene Qualität. Alles perfekt gelaufen.... Ver mais

Classificada 5 em 5 estrelas

Ich hatte kürzlich Kontakt mit The Knights Vault und bin rundum zufrieden. Ich hatte zunächst eine falsche Version eines Schwertes bestellt und wollte deshalb die Bestellung stornieren. Der Kundens... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de souvenirs
  2. também em
  3. Loja de artigos colecionáveis

Escrito pela empresa

At The Knights Vault you will find one of the biggest sword collections available anywhere including many unique weapons. From sword replicas inspired by Lord of the Rings or Game of Thrones to Viking and Roman swords and hand made Scottish weaponry. As well as weaponry, we stock a broad range of beautiful handmade Scottish gifts, Lord of the Rings and Game of Thrones memorabilia, and heraldic themed gifts. There is something for everyone backed up with world class service and worldwide shipping.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

615 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde dentro de duas semanas

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4,8

Todas as opiniões

(615)

65 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

1st time customer

1st time customer, I bought a Lord of the Rings sword (Anduril) on a back order due to high demand. The staff kept me informed all the way and when I did receive my order it was packaged well. The sword itself was really high quality and if you're an big kid, nerd ;) or just a collector you cannot go wrong with the knights vault. I am already saving for my next purchase. Special thankyou to Sarah.

6 de agosto de 2025
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Resposta da The Knights Vault

Thank you for your review, Jamie! We’re thrilled you’re happy with your Andúril and the service from Sarah. Can’t wait to help with your next purchase! ⚔️

Classificada 5 em 5 estrelas

Very fast delivery

Very fast delivery, packaged well and protected. The sword is pristine and just looks amazing

11 de agosto de 2025
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Resposta da The Knights Vault

Thanks so much, Renee! Glad it arrived quickly and safely, and that you love how it looks! ⚔️

Classificada 4 em 5 estrelas

Anduril sword

The sword feels and looks great, the time delay was not good, but the free gift was an excellent gesture.

6 de agosto de 2025
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Resposta da The Knights Vault

Thanks for your patience, Gavin! Glad you’re happy with the sword, and we're pleased the gift was appreciated ⚔️

Classificada 5 em 5 estrelas

Great!

Great communication and really considerate packaging

6 de agosto de 2025
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Resposta da The Knights Vault

Thanks so much, Dillon! Glad you were happy with the communication and packaging ⚔️

Classificada 5 em 5 estrelas

incredible customer support

Although the product I ordered arrived later than expected they gave me an additional item at no extra costs to make up for it which was a great testament to their customer service!

6 de agosto de 2025
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Resposta da The Knights Vault

Thanks for your patience, Dan! Glad we could make it right, and we really appreciate your kind words about our service! ⚔️

Classificada 5 em 5 estrelas

After a quick response from my initial…

After a quick response from my initial email, the way was made clear for us to order the embroidery we wanted. Thanks for such great attention!

24 de julho de 2025
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Resposta da The Knights Vault

Thank you so much for the 5 stars, Michael! ⚔️

Classificada 5 em 5 estrelas

A company that looks after its customers

I bought Anduril for my brother's wedding while on backorder. However due to law changes in the UK it took around five months for the new stock to arrive. Throughout, I was kept up to date on what was happening and when the sword finally came available. It was sent to me promptly within a few days of coming back into stock! Even threw in a little gift to say sorry for the delay!

The customer service is excellent, the staff both online and in person are friendly and the item itself is absolutely phenomenal. Will be looking to get something for myself at some point

18 de julho de 2025
Opinião espontânea
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Resposta da The Knights Vault

Thank you for your review, Matt! ⚔️ We really appreciate your patience & understanding, we're happy the sword arrived safely! Hope your brother loved it, and would love to help you find something for yourself when the time comes!

Classificada 5 em 5 estrelas

Easy web order

Easy ordering off of website and fast response. Shipment was fast. Very satisfied!

18 de julho de 2025
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Resposta da The Knights Vault

Thanks so much, David! I'm glad you found the ordering process easy and that everything got to you quickly ⚔️

Classificada 5 em 5 estrelas

Arwen's Necklace

Great piece and quick delivery. Very happy with it

19 de julho de 2025
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Resposta da The Knights Vault

Thanks so much, Anthony! Really glad you are happy with the piece and the quick delivery ⚔️

Classificada 5 em 5 estrelas

I cannot thank you guys enough…

I cannot thank you guys enough for getting me my sword on time for my wedding. Even though it got lost in the mail it still got here on time. The owners are so sweet and kind. They went out of their way to help me. I'll be posting about it on my tiktok page. So happy it got here. 10/10

Thank you again! -Katrina

16 de maio de 2025
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Resposta da The Knights Vault

Thank you so much for your kind words, Katrina! We’re so happy your sword arrived on time and that we could help make your wedding day even more special. It was our pleasure to assist you, and we’re grateful for your patience and understanding throughout the process! ⚔️
Wishing you all the best in your new chapter, and we can’t wait to see your TikTok post!

Classificada 5 em 5 estrelas

Mark Lehto

Mark Lehto and I have communicated strictly through e-mail, he has been so kind and accommodating!

25 de maio de 2025
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Resposta da The Knights Vault

Thank you, Micque! ⚔️

Classificada 5 em 5 estrelas

Excellent customer service

Excellent communication after a delayed back order, speedy resolution and fantastic service. New order received quickly and a stunning piece
Thankyou

28 de maio de 2025
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Resposta da The Knights Vault

Thank you for your kind words, Sara! We’re glad we could resolve the delay quickly and that you’re happy with your order. Appreciate your support! ⚔️

Classificada 5 em 5 estrelas

We stopped at this store while visiting…

We stopped at this store while visiting on vacation. We really loved everything in there and decided when we got home to order something for my husband for his birthday. Very prompt service

28 de maio de 2025
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Resposta da The Knights Vault

Thank you, Amanda! We’re so glad you enjoyed your visit and chose to order from us again. Thanks for your kind words, we hope your husband loves his birthday gift! ⚔️

Classificada 5 em 5 estrelas

I bought a sword

I bought a sword; it arrived quickly, in perfect condition, exactly as described, and their communication was excellent.

28 de maio de 2025
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Resposta da The Knights Vault

Thank you, Robert! Glad to hear your sword arrived quickly and in good condition. Appreciate your feedback and happy you’re pleased with the experience! ⚔️

Classificada 5 em 5 estrelas

Outstanding!

Outstanding service and what an amazing sword. I have wanted it for years and I am in no way, shape, or form disappointed. The sword is made of quality materials and beautifully crafted. I could not recommend any more!

21 de maio de 2025
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Resposta da The Knights Vault

Thank you, Ellis! We’re so happy the sword exceeded your expectations and we really appreciate your recommendation! ⚔️

Classificada 5 em 5 estrelas

Highly recommend, excellent quality sword

This is the second Sword I have bought from the Knight's Vault. I would highly recommend them. Excellent quality sword and came really well packaged and came really quickly once dispatched. I ordered this one on back order and received regular email updates with the estimated time of arrival. There was even a little gift inside which is very much appreciated. Will definitely be ordering more in the future from them.

16 de maio de 2025
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Resposta da The Knights Vault

Thank you for your continued support, Zoe! We’re so glad to hear you’re happy with the quality, packaging, and updates. That little gift is our way of saying thanks <3 looking forward to helping with your future orders! ⚔️

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